Ciocca Honda of Harrisburg

We were only stopping in the dealership to look. We drove We were only stopping in the dealership to look. We drove away in a new honda!.Still can't believe it! Everyone was very nice and helpful. Zach did a We were only stopping in the dealership to look. We drove away in a new honda!.Still can't believe it! Everyone was very nice and helpful. Zach did a great job.I had never thought that we would lease a vehicle either,but Zach and the others made us realize it was our best option at this point in our lives. Thanks Diana & Gary More

I have purchased two CRV's from Ciocca Honda and was I have purchased two CRV's from Ciocca Honda and was totally pleased with both experiences as well as the vehicles. The salesmen and the financial I have purchased two CRV's from Ciocca Honda and was totally pleased with both experiences as well as the vehicles. The salesmen and the financial management dept were very eager to make this a stressfree activity and did not pressure me in the least. They answered all of my questions,were extremely friendly,gave me a great deal both times, and made certain I understood all aspects of the vehicle before leaving the dealership. They showed a great deal of respect towards me and the decision process I was going through. Both times,I was emailed and phoned to see if the CRV was working properly and if I was pleased with it and the treatment I received from Ciocca. During the year, I also received emails to remind me of scheduled maintenances and just to check in on the vehicle and my experience with it. I also used the service department for the scheduled maintenance appointments and was thoroughly pleased with the service I received.......easy to schedule an appointment, did not have to wait long as the CRV was taken into the service area immediately upon arriving,very efficient, and very friendly. I was treated as a very valued customer. I would highly recommend Ciocca Honda and will return there for my next vehicle in the future. More

Internet buy. Very direct. Outstanding price. No playing around. Sent price immediately. Answered questions and supplied answers to any questions I had and supplied extra data pricing as requested as we pro around. Sent price immediately. Answered questions and supplied answers to any questions I had and supplied extra data pricing as requested as we progressed. Smooth, short process. No hassling when I told them I did not want any extra warranties. Would deal here again. More

I requested internet prices for a Honda Odyssey from several dealers. Although Ciocca Honda is about 65 miles from my home, their quote was the best, and since I already knew the factory invoice price, several dealers. Although Ciocca Honda is about 65 miles from my home, their quote was the best, and since I already knew the factory invoice price, I didn't have to waste an afternoon negotiating with a salesman. All of the people I met at the dealership were friendly. I would highly recommend this dealer. More

Extremely pleased with all aspects of Ciocca Honda, from sales to service. Traded in my 2005 Pilot (purchased at Ciocca) for a 2011 Pilot. I was treated like a VIP customer the minute I entered the dealersh sales to service. Traded in my 2005 Pilot (purchased at Ciocca) for a 2011 Pilot. I was treated like a VIP customer the minute I entered the dealership! Never felt pressured, was able to negotiate a budget-friendly deal, and left smiling. Have always used the Ciocca service department, and will continue to use them for all of my 2011 Pilot's needs. Thanks Ciocca, you have another satisfied customer! More

I recently purchased a new Honda Pilot from Ciocca Honda in Harrisburg, Pennsylvania. Prior to this purchase, my experience with purchasing cars over my lifetime (I'm 65 years old) has been anything but pl in Harrisburg, Pennsylvania. Prior to this purchase, my experience with purchasing cars over my lifetime (I'm 65 years old) has been anything but pleasant. I have always felt high pressured and disrespected. Living in Nebraska but wanting to purchase a car in Pennsylvania (near my vacation cabin), I decided to use the Internet purchasing approach. My demands were simple: the best price possible and all negotiations using e-mail. Starting with four dealerships, I quickly narrowed the search to Ciocca Honda. Their Internet service was truly outstanding. Their response to me was quick, the prite quote for the vehicle was there, and the overall experience during the process exceeded my expectations. The transaction began and ended in a 5-day period. My overall purchasing experience was outstanding. Yes, price and timing of the transaction were great, but the best part of the experience was dealing with Megan Barto. She was super in all aspects, from my initial Internet contact to driving my new Honda off the lot. She handled the Internet contact professionally and timely; she had all the technical information on the vehicle, the available inventory, and the status of the SUV for which I was searching. There was no high pressure or disrespect. I cannot adequately express all the favorable traits she displayed during the transaction. The closing of the deal, lasting approximately an hour, was, again, a pleasant experience going smoothly and quickly with no last-minuute "surprises." The entire staff at Ciocca deserves to be complimented: Megan, Kristie, Michael Melhorn and Joe Barone all performed 110% to make me a satisfied customer! The Ciocca's team met the dealership's mission statement of not meeting customer's expectation but exceeding them. I would highly recommend Ciocca Honda to anyone who wishes to get a fair price as well as a pleasant experience when purchasing a vehicle. GL Matter More

My husband and I took our car here for a new battery (the one in the car was dead), state inspection, and emissions. Not only did it take 3 days to complete this work (none of which was anything major), but one in the car was dead), state inspection, and emissions. Not only did it take 3 days to complete this work (none of which was anything major), but the price of the service was ridiculous. I have had car batteries replaced before, and never has it cost me almost $200 for that alone. Also, I feel as if they did unnecessary repairs for the inspection. The car passed inspection last year with flying colors, and yet this year, when the car had only had 3000 miles put on it during the year, my inspection somehow cost me a little over $1000 (and this did not include the normal expensive parts like new tires, etc.). Never again will I take my car to this dealership for ANY service. I would rather spend the time to drive the hour back to the place I used to go to in Lancaster that I trust. More

Just bought a used car at retail with nothing wrong with it (so they said). They promised to throw on the inspection (something was wrong with the back seat). Went to a different place for a quick look at t it (so they said). They promised to throw on the inspection (something was wrong with the back seat). Went to a different place for a quick look at the vehicle and said it needed new tires. They said they would do that. Then 3 days after we had the car the check engine light came on and we took it there and they said it needed a new transmission and that we would have to pay for it. The inspection still hasn't been done and it runs out at the end of this month (july) More