Ciocca Honda of Harrisburg
Harrisburg, PA
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1,238 Reviews of Ciocca Honda of Harrisburg
My experience with Ciocca Honda was just wonderful. As I stepped into the dealsership, I was addressed, taken care of and reassured many times over. I was given time to think about my purchase, ask questio stepped into the dealsership, I was addressed, taken care of and reassured many times over. I was given time to think about my purchase, ask questions, test drive the vehicle, request additonal information and inquire about any printed information that I thought might impact my purchase of the vehicle. Each visit was rewarding and exciting. I lovemy new car! More
This was a first time purchase of Honda and at Ciocca. I could not be more pleased. Mr. Barone and Mr. Cole were extremely helpful and eager to make my purchase a terrific experience. I love my new CR-V a could not be more pleased. Mr. Barone and Mr. Cole were extremely helpful and eager to make my purchase a terrific experience. I love my new CR-V and highly recommend Mr. Barone and Mr. Cole and Ciocca Honda. More
We recently purchased a new Honda Accord from Ciocca Honda. From start to finish, our experience there was excellent. Our salesperson Mark walked us through the process from beginning to end with Honda. From start to finish, our experience there was excellent. Our salesperson Mark walked us through the process from beginning to end with knowledge, patience, kindness and a low pressure approach which was greatly appreciated. Everyone we encountered at the dealership was friendly and seemed genuinely happy to be there and to be of assistance. Michael, in the Finance Department, explained all of our paperwork thoroughly, answered all of our questions and didn't pressure us into accepting any extras we weren't interested in. Ciocca delivered on everything promised and we wouldn't hesitate to recommend them to family, friends and colleagues. Although they have a product that I'm sure oftentimes sells itself, they do not take their customers for granted. They took what can be a stressful, unpleasant experience and made it a positive one. Class act all around. More
Ciocco hit a run run! They did everything right to earn my business and make me feel comfortable with purchasing a vehicle. From the friendliness of the staff to the price of the vehicle it was a great ex my business and make me feel comfortable with purchasing a vehicle. From the friendliness of the staff to the price of the vehicle it was a great experience! I would recommend anyone looking for a new or used vehicle to visit Ciocco Honda. More
The people at this dealership really make you feel welcome, from the moment you walk in the door. They offer you something to drink, and if the person you came to see is busy at the moment, they make welcome, from the moment you walk in the door. They offer you something to drink, and if the person you came to see is busy at the moment, they make it clear that all of them can help you -- that your time is important, not who is getting the commission. We have purchased both new and used vehicles from them, and it really doesn't matter which you're buying, you're still a VIP to them. I always research my vehicles online first in order to know what the best price should be, but they are still very competitive, even when dealing with this low price, so you know that you really are getting a very good deal. Their customer service does not stop the moment you hand over the cash. They totally go over every detail of the car and make sure you know how everything in the car works. And it still doesn't stop there. When I have taken my car in for service, if I stop in to see my salesman, he still asks me if he can get me something to drink and still makes me feel very welcome! The last vehicle we purchased, we had a problem with our trade at the last moment, and I thought it might create a problem, but Andy (the General Manager) asked me how I would like to handle it, and then said that would be fine! All in all, this is a great car dealership, with really friendly people, that I highly recommend! More
We had a very pleasant experience dealing with Zenas. He was not pushy, he was knowlegable and kept us informed in the search for my car. He made sure to email us with all options and managed to find us a c was not pushy, he was knowlegable and kept us informed in the search for my car. He made sure to email us with all options and managed to find us a car that met my expectations, even having to go out of state to find it. More
I’m giving a rating of very poor because of the treatment I received after purchasing my car. I purchased a Honda civic si after much negotiation. Part of the deal was that the dealer would cover the cost of I received after purchasing my car. I purchased a Honda civic si after much negotiation. Part of the deal was that the dealer would cover the cost of installing an XM radio tuner, as the car did not come with this option. When I picked up my car I was dismayed to discover that the technician who installed the XM system mounted the antenna on the top right corner of the interior side of the windshield. This is not only unsafe but it is such an eye sore and has completely ruined my new car experience. I now have to pay over 100 dollars in order to get this antenna properly mounted. I will absolutely not be recommending Ciocca to friends and family. More
Zach is a very polite and personable young man that my wife and myself were very impressed with. Zach made us feel at home and comfortable almost immediately. Ciocca Honda should feel proud to have Zach w wife and myself were very impressed with. Zach made us feel at home and comfortable almost immediately. Ciocca Honda should feel proud to have Zach with their team! Matt Cole was very informable in his financial advice and information and also made us feel very comfortable. My wife and I are very pleased that we opened a relationship with Ciocca, and look forward to business for years to come! Thank you so much! More
We had been referred by a friend who sent us to Mark. It was bitter cold so not an easy day for looking but he was right with us from the start. We fell in love with our vehicle and, though the process (pa was bitter cold so not an easy day for looking but he was right with us from the start. We fell in love with our vehicle and, though the process (paperwork etc.) is long, everyone was very friendly and pleasant to do business with. More
Everyone that I dealt with was very nice and personable. My experience overall was just great. This was my first new car purchase so I was a little nervous at first but the way I was treated made me feel co My experience overall was just great. This was my first new car purchase so I was a little nervous at first but the way I was treated made me feel comfortable. Thank you to everyone at Ciocca Honda for making my first car buying experience a good one! More