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Ciocca Ford Lincoln of Lawrenceville

Lawrence Township, NJ

4.6
385 Reviews
Call Dealership (609) 659-0647
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2920 Brunswick Pike

Lawrence Township, NJ

08648

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385 Reviews of Ciocca Ford Lincoln of Lawrenceville

July 06, 2024

My touchscreen in my 2023 ford explorer does not come on and I have to reboot it in order to get it to operate. My phone also won't pair with the car. I took it in for service abd the problem was diagnose More

by SMFREIBERGER
Service Communication
Recommend Dealer
No
Employees Worked With
David Espinoza
Report | Print
July 05, 2024

Good keep up the good work Need more workers like Miss Jackie give Miss Jacckie a raise she deserve it. I like coming near as pleasant, peaceful sit, watch the cars go by. More

by DOROTHYHOLMES899
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Cook, Tony Ramos, Jackie Krzaczyk
Report | Print
Jul 12, 2024 -

Ciocca Ford Lincoln of Lawrenceville responded

Thank you for taking the time to leave a review of your experience with our service department. We strive to maintain the highest level of customer service and are glad to hear it was reflected in your visit.

June 30, 2024

Had a 9am appointment on Thursday, and did not look at it until Monday. Not happy! More

by hellodouglas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Espinoza
Report | Print
June 28, 2024

Ivan was fair, patient, knowledgeable throughout our experience purchasing a preowned Lincoln Corsair. I highly recommend this dealership! More

by Mbenn14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Murphy, Ivan Stozharov, David Foss
Report | Print
Jul 01, 2024 -

Ciocca Ford Lincoln of Lawrenceville responded

Thank you so much for sharing, Mbenn! We are so glad that our team offered you such a positive and memorable experience. Congratulations and welcome to our family!

June 25, 2024

Everyone at the dealership was friendly! Nick was great to work with. Still have some minor issues to deal with but I am happy with my purchase More

by JIMBOSTRO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Murphy, Nicolas Guirand, Jim Catucci, Jackie Krzaczyk, David Foss
Report | Print
Jun 27, 2024 -

Ciocca Ford Lincoln of Lawrenceville responded

Hi Jim. We are incredibly grateful that you took the time to share your feedback with us! We put customer satisfaction as our top priority and look forward to working with you again!

June 20, 2024

Total confusion. Told one thing then something different. No follow up. Tried to blame issue on the call center More

by GREG.SPRICH
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Espinoza
Report | Print
June 19, 2024

Chris and his team were wonderful! Easy process, friendly and efficient. Best car purchase process I’ve been through. More

by BAUDENJE92
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Naz , Chris Murphy, Tony Ramos
Report | Print
Jun 27, 2024 -

Ciocca Ford Lincoln of Lawrenceville responded

Thank you for the great review, Buadenje! We really appreciate it! Don’t hesitate to contact us if there is anything else we can do for you!

June 18, 2024

Service department ok however when they fix something they break something for you bring it back More

by MARIOGREATTI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Espinoza
Report | Print
June 18, 2024

As I always have come to expect, Jackie and other members of the team were professional, knowledgeable and made sure I was completely informed !! Great Job !! More

by DWEBERHD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Espinoza, Jackie Krzaczyk
Report | Print
Jun 19, 2024 -

Ciocca Ford Lincoln of Lawrenceville responded

Thank you so much for the great review, Dweberhd! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

June 16, 2024

Everyone is pleasant. Mark Cook and David were awesome as well. They kept me informed on how everything was going with my Explorer. More

by Jaalcorvette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Cook
Report | Print
Jun 17, 2024 -

Ciocca Ford Lincoln of Lawrenceville responded

Thank you for your kind review! We pride ourselves on providing excellent customer service and we're glad to hear that you had a positive experience with us. We appreciate your feedback and hope to serve you again soon.

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