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Ciocca Ford Lincoln of Lawrenceville

Lawrence Township, NJ

4.6
384 Reviews
Call Dealership (609) 659-0647
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2920 Brunswick Pike

Lawrence Township, NJ

08648

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384 Reviews of Ciocca Ford Lincoln of Lawrenceville

July 24, 2024

I had some last minute problems with my car. Unbeknowns to me and the service center When I left the car dealership it was my alternator that Had unexpectedly Stopped working on my way home from More

by TRESSEL13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't know their name as it is not listed. They are the two people who helped me., David Espinoza, Jackie Krzaczyk
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Jul 29, 2024 -

Ciocca Ford Lincoln of Lawrenceville responded

Thanks Tressel, for the 5-star review. We are happy that you are happy. We are looking forward to your next visit. Whether you want to get an oil change, tire rotation, wheel alignment or any other tire and auto services done, remember we are here to help.

July 23, 2024

Service Representative kept me up to date on status of my vehicle, explained in great detail everything involving the repair(s) made, and she was very personable and friendly. More

by JohnnieJ23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie Krzaczyk
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Jul 24, 2024 -

Ciocca Ford Lincoln of Lawrenceville responded

Thank you so much for the great review, JohnnieJ! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

July 23, 2024

I was given a quote for $121 for my oil change they tried to charge me over $200. This kind of bait and switch is unacceptable. More

by DLMARTI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Espinoza
Report | Print
July 23, 2024

Extremely professional and excellent communication en route to solving my problem. Will absolutely return for future service. More

by e1chyna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Espinoza, Jackie Krzaczyk
Report | Print
Jul 24, 2024 -

Ciocca Ford Lincoln of Lawrenceville responded

Thank you for the great review, e1chyna! We really appreciate it! Don’t hesitate to contact us if there is anything else we can do for you!

July 21, 2024

After visit 8 dealership i finally bought my mustang, anthony also helped with financial things. More

by SALIHYUKSEL82
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Murphy, Tony Ramos
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Jul 23, 2024 -

Ciocca Ford Lincoln of Lawrenceville responded

Hi Salihyuksel. We are incredibly grateful that you took the time to share your feedback with us! We put customer satisfaction as our top priority and look forward to working with you again!

July 20, 2024

Julio and Service Staff very cordial, professional and responsive. Always feel taken care of….Sherry the driver also very service oriented. Had issues with safety electronics with new Corsair so I needed More

by Chris B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio, Sherry
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Jul 23, 2024 -

Ciocca Ford Lincoln of Lawrenceville responded

Thank you for taking the time to review our business and for your kind words regarding our service department. We are happy to hear that we have met your expectations and look forward to serving you again soon.

July 20, 2024

I was provided very fast service when it was very important for me. Thank you very much! More

by Alisontoro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Espinoza, Jackie Krzaczyk
Report | Print
Jul 23, 2024 -

Ciocca Ford Lincoln of Lawrenceville responded

Thank you very much for such a great review, Alison! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

July 19, 2024

Great customer service advisor made my experience real nice and simple great teamwork. Real professional More

by JAVIER16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie Krzaczyk
Report | Print
Jul 23, 2024 -

Ciocca Ford Lincoln of Lawrenceville responded

We are so glad to hear this, Javier! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

July 07, 2024

I received a good discount on a new Explorer and very close to what I wanted for my trade in. More

by Explorer 2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Murphy, Douglas Sorge, David Foss
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Jul 12, 2024 -

Ciocca Ford Lincoln of Lawrenceville responded

We are so excited to hear about your great experience. Remember to give us a call anytime if you have any questions, and thank you again for trusting us with your business. Congratulations and welcome to our Family!

July 06, 2024

My touchscreen in my 2023 ford explorer does not come on and I have to reboot it in order to get it to operate. My phone also won't pair with the car. I took it in for service abd the problem was diagnose More

by SMFREIBERGER
Service Communication
Recommend Dealer
No
Employees Worked With
David Espinoza
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