Ciocca Ford Lincoln of Flemington

Ernie has been a truly outstanding professional from when he greeted me through the final delivery! My F150 Raptor took a bit of time to be produced at the factory and Ernie's follow up and communication we he greeted me through the final delivery! My F150 Raptor took a bit of time to be produced at the factory and Ernie's follow up and communication were exceptional. I've purchased 27 vehicles in the last 12 years and this has been, by far, the most pleasant experience. This includes purchases from Mercedes, Lexus, and other "Luxury" brands. My Raptor was pristine, super clean, and Ernie (knowing I'm a car fanatic) saved all labels/original documents and ensured they were in great condition. I will strongly recommend Ernie and Ditschman Ford to my friends and co-workers. As Human Resources Director for a major consumer products company (and a well known local car nut) this will result in referrals that become sales. Thank you Ernie for your caring, respect, and professionalism. Rob Connally More

My wife and I were very pleased with our buying experience. We knew we were looking for a specific car - the Ford Edge - and knew we were looking for a certified pre-owned. We were happy that there experience. We knew we were looking for a specific car - the Ford Edge - and knew we were looking for a certified pre-owned. We were happy that there was a selection of pre-owned Edges. After driving the SEL and the Limited - we were happy with the fully loaded Edge with low mileage. It had everything we were looking for and more. The REAL incentive to buy right away was the 1.9% financing on a pre-owned vehicle. How could we go wrong with that? We looked at a Town and Country pre-owned as a comparison in case we decided on another vehicle - we came back to the Edge. Great car and better financing. It was a no brainer decision for us. Charlie was accomodating and patient as we went through the process. He let us drive the car multiple times until we came to a decision. We appreciated that. My only disappointment was I didn't get to haggle the price more! This is our 3rd car from Flemington Car and Truck, and I have always enjoyed a good haggle. (Too bad Britt!) Wish we could have brought the price down just a little more, but we know that isn't always easy in this market. We have always been pleased with our experience at Flemington Car and Truck - which is why it is our third purchase of a vehicle. We have always been satisfied with the quality of the car and the customer service. More

My overall experience was great. Both Charles and Britt were very accomodating and they did the best they could to help us out. The process is a very time consuming process and I do not think there is any were very accomodating and they did the best they could to help us out. The process is a very time consuming process and I do not think there is any way to change that. The price of vehicles is too high in general, it really has nothing to do with this particular dealer. More

They were friendly, knowledgeable and attentive. I ordered a new 2011 Explorer and the team helped with the process from order to delivery to financing. They far exceeded the expectations for custome ordered a new 2011 Explorer and the team helped with the process from order to delivery to financing. They far exceeded the expectations for customer service. This service is the reason I drove 45 miles and 10 local dealerships to order my new explorer. More

We would like to compliment one of our salesman, Kevin We would like to compliment one of our salesman, Kevin Lawler, for the excellent service he provided us when purchasing our 2011 Lincoln MKX. His p We would like to compliment one of our salesman, Kevin Lawler, for the excellent service he provided us when purchasing our 2011 Lincoln MKX. His professionalism and ability exceeded our expectations. Kevin addressed all our questions about the vehicle. He demonstrated a thorough knowledge of the MKX and explained all of its features. Such a commitment to customer service is to be commended. We would also like to acknowledge another employee, Mark Schmaling, for his time and effort in solving a problem with the blue-tooth aspect of one of our cell phones. His computer expertise revealed that a defect existed within the phone. Both Kevin and Mark are assets to this dealership and we would like to thank them for such a pleasant car shopping experience. More

Tom took the time to explain all aspects of the vehicle and of the sale. I did not feel rushed or pressured at any point. He was honest and upfront and a pleasure to work with. I am very pleased with my and of the sale. I did not feel rushed or pressured at any point. He was honest and upfront and a pleasure to work with. I am very pleased with my new purchase and will highly recommend Tom as a salesperson and the dealership to my friends, collegues and family. More

This dealership, in particular Kevin Lawler, has set a standard of professionalism and excellence I have ever come across. From the moment I walked in the impressive dealership, to the welcome, my meeting standard of professionalism and excellence I have ever come across. From the moment I walked in the impressive dealership, to the welcome, my meeting Kevin, finishing up with the finance department, and through to driving off with my truck, my experience was unparalleled. My parents are extremely discerning consumers and they repeatedly purchase their cars with Kevin. I was getting ready to purchase my Expedition at a dealership in NY, but my mother persuaded me to just call Kevin. In the first ten minutes, I had no doubt this is where I would go and I could not be any more impressed. Kevin was straight forward, he never once played that 'back and forth' bargaining game I think everyone has dealt with, and he walked us through every aspect of our purchase including the final tutorial of my truck as I drove it off the lot. I will confidently recommend Kevin and even though I live in NY, I will let anyone know that the trip is truly a short one and beyond worth it. The best part ends up being after the sale since they send out a simple 'thank you' with every purchase and they are by far the BEST home-baked chocolate chip cookies ever! More

Our entire family has dealt with Kevin Lawler in our vehicle purchases and leases for the past several years and we recommend him to all of our friends looking to purchase or lease a Ford, Lincoln Mercu vehicle purchases and leases for the past several years and we recommend him to all of our friends looking to purchase or lease a Ford, Lincoln Mercury or Nissan. Kevin's friendly, relaxed demeanor while being fully professional and impressively informed of every vehicle’s details is incentive alone to deal with Kevin exclusively. He is a rare find in this day and age of business where the customer no longer feels the priority. Honestly, the survey scoring of a 5 max falls short for Kevin when he is truly a 10+ and it is our honor to refer him knowing anyone we send will have the exact same experience we have enjoyed for years. As a business owner myself, I appreciate what it means to have a person like Kevin to be your face to the public. He is an incredible asset and your dealership is truly blessed to have an employee of his caliber. Well done!! More

From the moment I called the dealership, everything possible was done to accommodate me, from the time of my visit to the number of cars I wished to test drive. The sales staff worked with me to get t possible was done to accommodate me, from the time of my visit to the number of cars I wished to test drive. The sales staff worked with me to get the best price and payment schedule possible. Every payment option was calculated until I found the right one to meet my family's budget. They were even able to save me the hassle of transferring plates and registering the new car by taking care of it all right there at the dealership. A fabulous experience all around! Every car dealer should be this good. More

It was a pleasure to work with a team that knew how to satisfy the queries of a customer. Each in their own area of expertise were fully competent and knowledgable. Their answers were clear and made our satisfy the queries of a customer. Each in their own area of expertise were fully competent and knowledgable. Their answers were clear and made our decision making thaqt much easier. They went out of their way to make sure all details were understood and our expectations fulfilled. As we drove away in our new vehicle, they reminded us they are always there for us. More