Ciocca Ford Lincoln of Flemington
Flemington, NJ
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6,963 Reviews of Ciocca Ford Lincoln of Flemington
we just purchased our fourth car/truck from this dealership. Once again we were treated with so much respect and courtesy. We are not very familiar with the ins and outs of car buying but with pat dealership. Once again we were treated with so much respect and courtesy. We are not very familiar with the ins and outs of car buying but with patience and time they explained the whole process and came well within our budget!! love this dealer and staff. More
I lease a 2008 Ford Focus SE model. I bought the car when it was brand new. I woke up this morning having issues with the cars performance so i contacted this dealer right away as to have someone send out a it was brand new. I woke up this morning having issues with the cars performance so i contacted this dealer right away as to have someone send out a flat-bed and tow it to them a.s.a.p for review. Upon contacting the dealer, a service manager named Matt informed me that he would be able to look at it today. I asked him about any charges related. He at this time, informed me that under my 3year or 36,000mile warranty (which-ever-came-first) NO CHARGES WOULD BE INCURRED. The only charges that would be of cost to me would be of damages that needed to be replaced/repaired and IF those parts were not covered under warranty. My car was at 33,000 when they received my vehicle, under 3yrs. I am 100% to be covered under my warranty. Thats a service i paid for when i purchased this vehicle. I received a phone call back about my car a little after 2pm today (same day) from Matt. He informed me that nothing could be found wrong with the car. That he as well as even another mechanic drove the car and still nothing came up. Still, i said ok and that because i was without a car, i would have to wait for a friend to take me over there after 4pm. Matt told me that was fine as they were open till 6pm. He then attempted to add in that upon pick-up/release of my vehicle there was a $105 plus tax charge!!! I told him, no! I told him that he himself even informed me everything would be covered under warranty, and the fact that they did NO WORK on my vehicle would make me NOT pay any made up charge as well! I REFUSE TO PAY FOR A SERVICE I DID NOT RECEIVE NOR ONE THAT WAS FULLY COVERED UNDER MY FORD WARRANTY. More
I went to see Chris Messina because I was interested in a new Ford Fusion. He was very helpful and friendly from the beginning and made it easy for me to pick the right vehicle. Once I found the car I believ new Ford Fusion. He was very helpful and friendly from the beginning and made it easy for me to pick the right vehicle. Once I found the car I believe he gave me the best price possible. When I went to pick the vehicle up he took the time to show me how everything works. It was a good experience from start to finish. More