Ciocca Ford Lincoln of Flemington
Flemington, NJ
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6,963 Reviews of Ciocca Ford Lincoln of Flemington
Brian Mullen couldn't have been a better sales rep. Never once did he pressure me and made me feel at ease during the stress of getting a new car. Very professional. Brian Mullen , Jerry Sheehan , an Never once did he pressure me and made me feel at ease during the stress of getting a new car. Very professional. Brian Mullen , Jerry Sheehan , and Kevin Hayden went way above and beyond to help me and I couldn't thank u guys enough!! I'd recommend anyone to see these guys for a great car buying experience. Thanks again. Love my explorer!!! More
The primary reason I purchased the vehicle was the friendly but professional experience provided by Dave Hill. I was concurrently considering a 2014 GMC Sierra from your affiliated GMC dealership and friendly but professional experience provided by Dave Hill. I was concurrently considering a 2014 GMC Sierra from your affiliated GMC dealership and had ultimately selected their vehicle based solely on price and MPG (note: this 24 month short term lease is solely to get me to the new and fuel efficient 2015 Ford F150 when offered). However, mid-morning on 9/30 they informed me that the car I had selected (to be swapped with another dealer) had not been delivered, despite their assurances that it was on its way the previous Friday. (That same Friday I informed Dave at Ford that I would not take him up on his offer since it was solely and economic decision but I promised him I would talk to him again in 18 months as I approached my lease termination to purchase the new F150). Frustratingly, the GMC dealer knew all weekend that the swap was not happening and they did not inform me until it was too late to find and deliver another one that met my specs before month end (and the thus the expiration of certain incentives). At that point, I called Dave back to see if the F150 I liked was still on his lot and it was and he quickly arranged for my lease that day (note: a bed liner and cover was not able to be installed as I had desired in the lease on such short notice but Dave considerately arranged for a quick appointment with the Ford Service Center to have them conveniently installed two days later on the morning of 10/2). Again, I want to emphasize that I would not have used your "family" of dealerships at all after the negative GMC experience but for the service provided to me by Dave Hill. More
We had an excellent experience working with Joe and Beth. We got a great deal on our trade in and on the Mustang we purchased. Joe and Beth are very knowledgeable and professional. We would absolutely use th We got a great deal on our trade in and on the Mustang we purchased. Joe and Beth are very knowledgeable and professional. We would absolutely use this dealership again and highly recommend it. The sales staff was very accommodating through the entire process and walked us through everything step by step. It was a great pleasure dealing with this dealership! More
This is around the 15th vehicle myself and my family have purchased from the Flemington dealerships, and this has been just like the rest, a truly great experience!! From beginning to end it was a pleasant purchased from the Flemington dealerships, and this has been just like the rest, a truly great experience!! From beginning to end it was a pleasant and enjoyable experience, not a hassle or headache like with other dealerships. I recommend Flemington to anyone and everyone that asks about car buying and everyone thanks me for it. I'm sure to see you guys again in a couple of years when I am in the mood for another vehicle. Thanks guys!!! More
I have been searching for a used Chey suburban for a few months. I found one at another dealership and could not make a deal. I continued to search and found this one at Ditchman. My wife and I were apprehe months. I found one at another dealership and could not make a deal. I continued to search and found this one at Ditchman. My wife and I were apprehensive about traveling that far. When we arrived there it was out front clean and ready to test drive. Joe was very friendly and helpful. After the test drive was completed my wife was satisfied. The vehicle was "like new" in every way. The paperwork was completed and we were on our way. I would recommend this highly professional dealership and staff to everyone. It was well worth the drive. Thank you for your honesty and integrity. Donald Zohner More
I have been a customer of Flemington Car and Truck for almost 30 years. I have always been treated with kindness, courtesy and professionalism. I always admire the fact that all sales staff wear white shi almost 30 years. I have always been treated with kindness, courtesy and professionalism. I always admire the fact that all sales staff wear white shirts and that when calling the dealership,the phone rings just once and it is answered by a friendly voice. My initial visit was with sales manager,Jim O'Brien and Steve Kalafer(a partner/owner). Both men greeted me like family and although a priced was agreed upon prior to my visit, the purchase process was extremely smooth and expeditious. My salesman,Chris Messina was knowledgeable and responsive to my questions and calls. I knew immediately that he was a seasoned staff member who knew his products and how to expedite the purchase process. He was not only good with a pen but was able to install my license plates and wiped down portions of my car that were still wet from the prep shop. Chris will be my salesman for future purchases. My visit concluded with the Business Manager,Kevin Hayden who dealt with all the financials and additional warranty packages that were available to the buyer.I was impressed with Kevin's easy going demeanor,his knowledge base and the ability to answer question that were outside his area of expertise. He handled the mountain of paper related to the purchase process with ease and efficiency. Great job! More
Both Jerry and Kevin were professional and extremely nice. They took the car buying experience to a completely different level. I would never purchase a vehicle anywhere else!!! Thanks you!!!! nice. They took the car buying experience to a completely different level. I would never purchase a vehicle anywhere else!!! Thanks you!!!! More
I have to be honest and say i was hesitant getting a new car solely bc of the confusion and head aches that come with it. I was referred to Jerry, Jim and Tiana by my best friend and business partner. De car solely bc of the confusion and head aches that come with it. I was referred to Jerry, Jim and Tiana by my best friend and business partner. Dealing with their team was the easiest and best car buying experience i have ever had. They literally could not have made it easier. I myself am in sales, and always expect some sort of surprise when its time to sign on the dotted line, the only surprise here was that the price and rate was BETTER than what i was told when i agreed to the deal. Truly a great experience. I will never buy another car anywhere else! More
Out of the several car dealerships my wife and I visited, Mark was the most relaxed, easy going, pleasant, and knowledgeable salesperson. Whenever my wife and I purchase a big ticket item, we carefully rese Mark was the most relaxed, easy going, pleasant, and knowledgeable salesperson. Whenever my wife and I purchase a big ticket item, we carefully research the product and make an informed decision. Although the salespeople at the other dealerships were knowledgeable, they were also extremely high pressure. They constantly left voice mail messages and e-mail messages, and didn't allow us the freedom to make a decision. By it's nature, the sales industry is a high pressure and you never went to allow a potential customer to leave without closing a deal. However, the other salespeople forgot something that Mark didn't and that was know your customer. Marked asked two questions and he immediately knew we were informed buyers. He didn't waste time. He quickly answered some questions, take a test drive, and allowed us the time to make a decision without the constant pestering. After one week, he merely sent one e-mail unlike the others who sent dozens of e-mails and phone calls. He was extremely helpful in providing us some tips on the vehicle along with some the rebate offers that the other dealerships did not. Like Mark, Kevin was also relaxed, pleasant, and knowledgeable. From previous experiences, my wife and I know that the finance person has to discuss the special offers and warranties the dealership offers. After finally purchasing a vehicle, most customers aren't prepared for the last minute offers and at times can feel pressured. Kevin was different from most finance people. He showed us the different packages and instead of laboriously discussing the details of each one he simply asked how many miles we planned to drive the vehicle for the year and what package would be suitable for us. Like Mark, he also allowed us the freedom to make an informed decision. He provided us with information on the different services a certain package offered. He answered our questions and provided us with some insight regarding the finacing. Both Mark and Kevin was extremely helpful in arranging to have our vehicle have a spray-in bed liner and then coordinated with our hectic work schedules to pick it up. More
Ellen greeted us upon arrival and made us feel right at home. Upon finding our desire to consider the Ford Explorer she set us up with Kevin, who proved to have an almost encyclopedic knowledge of the Exp home. Upon finding our desire to consider the Ford Explorer she set us up with Kevin, who proved to have an almost encyclopedic knowledge of the Explorer and its rivals. We determined that we wanted the Explorer Sport, and he found that the exact model we wanted was already in transit to the dealer. After the test drive it was clear that the was the perfect car for our needs. Kevin and the business office manager made the purchase process fast, simple, understandable and quite transparent. Yes, they actually made buying a car fun! Kevin then was able to educate us on the many features of the Explorer and even synched all of our phones. In a relatively brief time we all felt well equipped to use the many features the Explorer offered. An exemplary job by a great team! More