Ciocca Ford Lincoln of Flemington

I have to be honest and say i was hesitant getting a new car solely bc of the confusion and head aches that come with it. I was referred to Jerry, Jim and Tiana by my best friend and business partner. De car solely bc of the confusion and head aches that come with it. I was referred to Jerry, Jim and Tiana by my best friend and business partner. Dealing with their team was the easiest and best car buying experience i have ever had. They literally could not have made it easier. I myself am in sales, and always expect some sort of surprise when its time to sign on the dotted line, the only surprise here was that the price and rate was BETTER than what i was told when i agreed to the deal. Truly a great experience. I will never buy another car anywhere else! More

Out of the several car dealerships my wife and I visited, Mark was the most relaxed, easy going, pleasant, and knowledgeable salesperson. Whenever my wife and I purchase a big ticket item, we carefully rese Mark was the most relaxed, easy going, pleasant, and knowledgeable salesperson. Whenever my wife and I purchase a big ticket item, we carefully research the product and make an informed decision. Although the salespeople at the other dealerships were knowledgeable, they were also extremely high pressure. They constantly left voice mail messages and e-mail messages, and didn't allow us the freedom to make a decision. By it's nature, the sales industry is a high pressure and you never went to allow a potential customer to leave without closing a deal. However, the other salespeople forgot something that Mark didn't and that was know your customer. Marked asked two questions and he immediately knew we were informed buyers. He didn't waste time. He quickly answered some questions, take a test drive, and allowed us the time to make a decision without the constant pestering. After one week, he merely sent one e-mail unlike the others who sent dozens of e-mails and phone calls. He was extremely helpful in providing us some tips on the vehicle along with some the rebate offers that the other dealerships did not. Like Mark, Kevin was also relaxed, pleasant, and knowledgeable. From previous experiences, my wife and I know that the finance person has to discuss the special offers and warranties the dealership offers. After finally purchasing a vehicle, most customers aren't prepared for the last minute offers and at times can feel pressured. Kevin was different from most finance people. He showed us the different packages and instead of laboriously discussing the details of each one he simply asked how many miles we planned to drive the vehicle for the year and what package would be suitable for us. Like Mark, he also allowed us the freedom to make an informed decision. He provided us with information on the different services a certain package offered. He answered our questions and provided us with some insight regarding the finacing. Both Mark and Kevin was extremely helpful in arranging to have our vehicle have a spray-in bed liner and then coordinated with our hectic work schedules to pick it up. More

Ellen greeted us upon arrival and made us feel right at home. Upon finding our desire to consider the Ford Explorer she set us up with Kevin, who proved to have an almost encyclopedic knowledge of the Exp home. Upon finding our desire to consider the Ford Explorer she set us up with Kevin, who proved to have an almost encyclopedic knowledge of the Explorer and its rivals. We determined that we wanted the Explorer Sport, and he found that the exact model we wanted was already in transit to the dealer. After the test drive it was clear that the was the perfect car for our needs. Kevin and the business office manager made the purchase process fast, simple, understandable and quite transparent. Yes, they actually made buying a car fun! Kevin then was able to educate us on the many features of the Explorer and even synched all of our phones. In a relatively brief time we all felt well equipped to use the many features the Explorer offered. An exemplary job by a great team! More

They made the purchase of our new Ford explorer a pleasure. Everything went smoothly and without a glitch. Friendly and honest guys. Great people to do business with. pleasure. Everything went smoothly and without a glitch. Friendly and honest guys. Great people to do business with. More

Went to the dealership wanted to test drive a truck and not to be pressured into buying anything on the spot. Met with Mark and we went out on a test drive and he was very familiar with the truck and all not to be pressured into buying anything on the spot. Met with Mark and we went out on a test drive and he was very familiar with the truck and all of the features. We priced out what I was looking for and I left that day with a good feel for the truck and how much it was going to cost. A week later I put an order in with Mark over the phone and email and he kept me up to speed throughout production to delivery and it was an extremely easy process. When the truck came in, Mark went through all of the features in detail and I left very satisfied. I also worked with Kevin who informed me as to all the warranty options and additional coverages I could add to the truck without trying to push it on me. I was able to choose what i wanted with no pressure at all. This was the 2nd purchase from this dealer this year and have been completely satisfied on both occasions. More

Tom and Jerry were very accomodating in helping me acquire a new ford. I would highly recommend them to others for their cars. They were able to help get a new ford within my budget and were not pr acquire a new ford. I would highly recommend them to others for their cars. They were able to help get a new ford within my budget and were not pressuring at all. More

The sales person,Tom Santangelo ,was very courteous and helpful explaining to me about the vehicle I had purchased for my business. He was also very explanatory about the credit process. My overall experi helpful explaining to me about the vehicle I had purchased for my business. He was also very explanatory about the credit process. My overall experience was great and easy. I'm very happy with my custom made truck Ford 150 and all the extra I have in it. This is my second Ford truck I got at this Car Dealership and I'm very happy with my experience. I'll recommend this Dealership to anyone that needs a new truck . Manny A. More

I was treated with dignity and utmost respect from the moment I entered the dealership. This was very important to me as I had been ignored at several local dealerships in Bergen County (despite my initi moment I entered the dealership. This was very important to me as I had been ignored at several local dealerships in Bergen County (despite my initial declaration of my intent to purchase!). My son had purchased his F-150 from Deitschman Ford and insisted that this was THE place for me to go. He was RIGHT! I was a bit hesitant to enter upon realizing the time (it was 7:40pm and they closed at 8), but Brian greeted us at the door, asked a few questions, let me take a test drive, and within 1 1/2 hours the deal was sealed. But the royal treatment did not stop there....Brian actually worked a few hours on his day off to locate my choice color! He went with me to the Toyota dealer up the road to return my leased vehicle, brought me back for my new car, and patiently showed me all the technology of the dash! Long story short......I love my FORD Focus Hatch se AND my dealership of choice is DEITSCHMAN in Flemington (70 miles away) !! Thank you, Brian and Chris for making my experience a great one! I More

The people we dealt with when we bought our car were extremely friendly and helpful. They worked with us to get us into the new vehicle and stayed late to make it happen. We live about 45 min away so extremely friendly and helpful. They worked with us to get us into the new vehicle and stayed late to make it happen. We live about 45 min away so we were really appreciative that they sacrificed to get it done that day. More

We had a wonderful experience with both David Hill and Jeff Cramer and would recommend them to any of our friends. Friendly, knowledgable and honest. We would definitely use this dealership and David for Jeff Cramer and would recommend them to any of our friends. Friendly, knowledgable and honest. We would definitely use this dealership and David for any future purchases. More