Ciocca Ford Lincoln of Flemington

I gave the rating great because it was a positive experience from the time we entered the building. Justin was expecting us and was ready to assist with what we were looking for which was specific. H experience from the time we entered the building. Justin was expecting us and was ready to assist with what we were looking for which was specific. He had a car ready for us to test drive when we got there. It was evening and it was dark out. We asked to see 2 suv's in the garage for better light. No issues at all. Justin was helpful and very patient while we made a decision. He was not pushy which was great. We feel like he was very professional when he was dealing with us. More

This dealership was very friendly and easy to deal with from beginning to end. The service was wonderful. Ray was very helpful and considerate of our needs and wants in a used vehicle. No pressure to buy. from beginning to end. The service was wonderful. Ray was very helpful and considerate of our needs and wants in a used vehicle. No pressure to buy. Very happy and satisfied with this dealership. Aubrey Garson was very pleasant and explained details for contract. More

My experience at Ditschman/Flemington Ford Lincoln is always great, Iv purchased a few vehicles from them and always get great service from Chris Messina he's a great salesman and always answers any ques always great, Iv purchased a few vehicles from them and always get great service from Chris Messina he's a great salesman and always answers any questions you may have. More

I came to Flemington Ford with great hopes of leaving with a car. I am a teacher and had spoke to a number of people, whom all said Flemington Ford was the place to go! It was said that not only do you g with a car. I am a teacher and had spoke to a number of people, whom all said Flemington Ford was the place to go! It was said that not only do you guys have a greater selection, but that your customer service was one to stand by. Needless to say, I left completely shocked, disappointed and discouraged. In addition to Britt Long's racist impersonation of the gentleman who had called toward the end of my visit, I felt like he had also treated me different. Not only did he only compare the certified pre-owned car that I was interested to only new models, but he did not even bring up any of the 3-4 other preowned vehicles, that I've seen are available online, that were also in my price range. There was NO attempt to try to find a car that would fit my needs. The moment I shared that the offer wasn't a match, he stapled your card to the sheet, and that was that. I had been to another dealership the night before, who unfortunately did not have what I was looking for in stock. At this dealership, both the salesman and manager were searching and suggesting options that may work for me. I was there for 3 hours and felt that they really tried. With Britt, I was in and out in an hr. I wondered if it was just me, or the fact that we were two female customers, but my friend felt the same way. It's a shame to see the difference in treatment from dealership to dealership, salesman to salesman. I've already shared my experience with those that referred this dealership to me and they were shocked. It's also unfortunate that now, I also feel that you would most likely turn around and speak negatively about me to others too. If anything, I hope this brought to their attention, some sensitivity and professionalism that ALL customers deserve. I had called the next day to speak with a manager and was given the run around by another salesman named Joe Valenti. He told me Ed Wood, was the manager. I followed up around 4:30p.m. left another message. It was not until I looked up e-mail address that I found out Pete Chicarelli, was the actual Pre-owned Sales manager. Pete did follow up with me but had little to say to explain the lies and unprofessional behavior at this dealership. Once again, I felt undervalued as a potential customer. Purchasing a car, under stressful conditions, is hard enough. This entire experience is ridiculously unbelievable. Fortunately, I was able to find the perfect car, assisted by wonderful, kind and professional salesman at a Nissan dealership 3 days later. More

This dealership and Brian Mullen were highly recommended through a co-worker. Brian easily found a car that matched exactly what I was looking for and made the entire process simple, easy, and straight for through a co-worker. Brian easily found a car that matched exactly what I was looking for and made the entire process simple, easy, and straight forward. I really like that he suggested specific cars with the options that I was looking for and didn't try and sell me something that I didn't want. I could not have had a better or easier experience purchasing a brand new car and I would highly recommend this dealership. I feel like I got a good deal and I am totally satisfied with my purchase. I never felt pressured or pushed in a certain direction and would certainly give them my business again in the future. More

Wonderful expirence purchasing my first ford truck. Great sales team. Would recomend to anyone I know. The sales assiociates did a wonderful job helping both me and my family while at the dealership. sales team. Would recomend to anyone I know. The sales assiociates did a wonderful job helping both me and my family while at the dealership. More

My whole experience was great. Tom Santangelo was extremely professional and knowledgable. He really took the time to explain all the car's features. Chris Callahan was excellent during the finance p extremely professional and knowledgable. He really took the time to explain all the car's features. Chris Callahan was excellent during the finance process. More

Started the process over the net. Got to dealership and prices were exactly what was quoted to me. Britt was professional, courteous and friendly. Pete was a great help as the weather had personnel down prices were exactly what was quoted to me. Britt was professional, courteous and friendly. Pete was a great help as the weather had personnel down to a minimum. Purchased the car on the spot, got great customer service all through the process of sales, business and delivery. I would highly refer my friends and family to this dealership and have no regrets. More

Mark Schmaling went out of his way to get me the car I wanted and could afford. He makes the process so painless, it is incredible. He also spent the time explaining the features of the new Lincoln MKZ to wanted and could afford. He makes the process so painless, it is incredible. He also spent the time explaining the features of the new Lincoln MKZ to me and my husband. As we are not 'tech savvy', we had many questions. Mark is patient and very knowledgeable. Jeff Cramer also makes the process smooth, and is a terrific counterpart to the sales team. I would recommend this dealership based on customer service, providing value for the money, and ease of the transaction. Phyllis Picasso More

Today three very nice people who made my day and gave me a very nice experience and good time while i purchasced my ford edge a very nice experience and good time while i purchasced my ford edge More