Ciocca Ford Lincoln of Flemington

This was a great experience from the time I walked in until I started my Ford Escape and drove away! Joe Valenti and Aubrey Garson were a perfect example of professionalism, caring and friendly client tr until I started my Ford Escape and drove away! Joe Valenti and Aubrey Garson were a perfect example of professionalism, caring and friendly client treatment. The day I went in was a busy day for the dealership, but never during the process as busy as they were did I feel rushed, and their attention to my car purchase was individualized and supportive. The entire dealership team was engaged and happy. You could consistently feel the welcoming atmosphere for me and every one who walked in. In the service industry, I understand the customer experience is what builds return business and long client relationships. This buying experience for me just affirms why I continue to return to Flemington Car and Truck Country for the past 25 years! Well DONE! More

family has used ditchman/flemington ford for many years. first purchase for me but i think this is now about 8-10 vehicles for our family in last 5-6 years. i would send a friend or other family member to d first purchase for me but i think this is now about 8-10 vehicles for our family in last 5-6 years. i would send a friend or other family member to ditchman because of the personal service i was given. More

The service at Ditschman was excellent. I felt like a valued customer from the moment I walked in the door. They worked with us and we came to a deal that we were happy with. There were absolutely no i valued customer from the moment I walked in the door. They worked with us and we came to a deal that we were happy with. There were absolutely no issues with the paperwork and everything was done efficiently. We ended up trading in both of our vehicles! More

Everyone at the dealership was extremely friendly. It was a great experience, and we love our new vehicles! We definitely would recommend this dealership to all of our friends and family! was a great experience, and we love our new vehicles! We definitely would recommend this dealership to all of our friends and family! More

Great experience as usual. This is my sixth vehicle from them always a positive experience. Bobby is always a pleasure and he does not pressure a sale. He is focused on getting you into a car you want. Chri them always a positive experience. Bobby is always a pleasure and he does not pressure a sale. He is focused on getting you into a car you want. Chris was great to work with as well. It was a quick and smooth process. More

David is a true professional salesmen he finds your needs and then goes into action to find that perfect fit for your needs I believe ford has found a real winner in David hopefully they realize what they ha and then goes into action to find that perfect fit for your needs I believe ford has found a real winner in David hopefully they realize what they have and honor him with the compensation he deserves Greg More

Andrew was great to work with and did everything he could to fix my truck, in a quick amount of time at a fair price. to fix my truck, in a quick amount of time at a fair price. More

Dave was very helpful when I first called about the GMC Acadia I was interested in purchasing. He went out to look at the vehicle and gave me his impression of the car's overall condition. When I came in t Acadia I was interested in purchasing. He went out to look at the vehicle and gave me his impression of the car's overall condition. When I came in to see the car it was exactly as he described. He was not overly pushy and very informative and gave his honest opinion. I would definitely purchase another car from David because of his approach. Thank you. Joe Klimko More

I found a used 2007 MKX through the USAA on line car comparison guide. One initial comment I will make is there were issues with the phone numbers that were available through the on line information. comparison guide. One initial comment I will make is there were issues with the phone numbers that were available through the on line information. One of the 800 numbers was not valid and when I researched to use one of 908 numbers my initial call was directed to your BMW dealership. The sales person (Scott) was not familiar with the car and needed to call me back. After waiting over 30 minutes, I called again and this time was directed to the used car area and my call was taken by Britt Long. Britt was very helpful and checked immediately for the availability of the car. He knew that it was a trade-in and was being serviced. We wanted to move quickly, so he had the car available for us to test drive. Britt was very helpful, friendly and knowledgeable. When we came in for the test drive, I recognized him as the person who had helped me with the warranty part of a previous transaction with your dealership. We purchased a 2009 Lincoln MKS in 2011 from you. This helped put me at ease. The salesperson, Ray Wesley helped me with that MKS transaction and I did not realize that he was still with your organization until after I had met in person with Britt. Ray was also a great person to deal with and I did feel badly when I saw him in the showroom! We did decide to buy the 2007 MKX. The transaction went smoothly and we were offered a $200 previous customer discount as well as the on-line discount. My husband was going out to town, so we returned on Thursday, March 6 to sign the paperwork. Britt called our insurance and took care with getting them the appropriate information. We then met with Beth DeLaney. Beth is extremely capable and also very caring. You can tell that she enjoys her job and enjoys people. Another comment I would offer is that it would be helpful to give the customer access to the warranty information before you sit down to discuss. It is a lot to absorb and at that point in the transaction you start to experience "fatigue". It is an important decision and you should be give an opportunity to make sure that you feel you are making a fully informed decision. Beth was very good at explaining your choices, but still we did feel slightly rushed during that part. We did explain our feeling to Beth and she went out of her way to help us reach a decision for our extended warranty. In conclusion, I have been very pleased with both of my transactions. I have been on line since Monday, just to see what is out there in the used car market. I feel that we have received a good deal from what I can see is currently available. I would definitely recommend your dealership and who knows-we may see you again! More

My husband and I went in to Ditschman/Flemington Ford to look at a Chrysler Town and Country we had seen on their website. We were not disappointed! Our salesman, Dave, was only on his first week of working look at a Chrysler Town and Country we had seen on their website. We were not disappointed! Our salesman, Dave, was only on his first week of working as a car salesman, but he did an awesome job! There was no pressure and he was very enthusiastic and easy to talk to! Whatever questions he couldn't answer he did whatever he could to find out for us. I would recommend him to all my friends and family! Beth, the financial officer, was very sweet and very helpful with explaining all the differences in loans and protection plans. Once again there was no pressure, she was honestly looking out for our best interests. Her caring for us a people, not just as dollar signs, was apparent! Pete, the general manager, did everything he could to make sure that we stayed in our budget and walked away happy! We couldn't have asked for a better car buying experience! We highly recommend purchasing your next vehicle from Ditchman/Flemington Ford!!! More