Ciocca Ford Lincoln of Flemington

The team was very knowledgeable about the car and did a phenomenal job of getting me in to look at cars and able to drive home in one on the same day. phenomenal job of getting me in to look at cars and able to drive home in one on the same day. More

We went to Flemington Ford without any appointment because we weren't planning on buying a car that day. We just wanted to take a closer look at the car my husband was interested in. Joe Valenti was t because we weren't planning on buying a car that day. We just wanted to take a closer look at the car my husband was interested in. Joe Valenti was the person who was helping us. As a person who worked in the auto industry I know that a salesperson must have knowledge and personality. Joe had both. He was very knowledgable and had a great personality. We felt comfortable and we knew that we were in good hands so we decided to go ahead and buy a car. Aubrey was also extremely helpful. She went out of her way to find a bank that could give us the best interest rates. We were extremely happy with how everything was handled at Flemington Ford. If not Joe and Aubrey we probably wouldn't have gotten a car that day. I will never go to a different dealership again and I will make sure to tell all my friends about Flemington Ford. It was a wonderful experience. (Coffee was great too) More

I had a wonderful experience at Ditschman buying my 2014 Ford Escape this past weekend! I worked with Tom Santangelo and he made the whole experience so seamless and fun! Everyone who I interacted with at t Ford Escape this past weekend! I worked with Tom Santangelo and he made the whole experience so seamless and fun! Everyone who I interacted with at the dealership was great but Tom was so knowledgeable & helpful thru the whole process. I came in looking for a new Ford Escape with my family. Tom listened and was able to identify our needs rather quickly. Once we decided on the car, Tom went thru all of the options for both leasing and buying the vehicle. He was so easy going even though I still had not made up my mind about what I wanted to do! After finally deciding Tom went over the incentives (which were all great) and all of the necessary steps for securing my Escape! The days leading up to my purchase, Tom kept in constant contact where we got a lot of the paperwork out of the way. When coming in to pick up my car everything felt so organized and seamless. I traded in my 2011 Escape (all very quickly) then proceeded to begin the process of leasing my new Escape. Tom has everything ready for us prior to coming in so all I had to do was meet with finance and sign my paperwork. This was also very seamless and quick. Our finance guy went over all of the terms and documents that we had to sign. I was at ease the whole time and felt very good about all my decisions. Tom then proceeded to congratulate me and hand over the keys! I am so appreciative that Tom spent over an hour to go over all the features in the Escape. He also took the time to hook up my cell phone to the sync system and address any questions that I had. Throughout the process I felt as though Tom was advising me as a friend rather than just a sales person. I feel so great about the whole process and cannot thank Tom & Flemington Ford enough! If you are looking for a vehicle you must go to Flemington Ford and see Tom Santangelo! More

Justin was a wonderful salesman. I had no problems and he was able to help me with selecting the perfect vehicle. I highly recommend this dealership and Justin as a salesman. was able to help me with selecting the perfect vehicle. I highly recommend this dealership and Justin as a salesman. More

I had a wonderful sales experience, start to finish, and am 100% satisfied. The staff is courteous, friendly and top notch professionals. Mark was my sales person and Kevin was the business manager. Both am 100% satisfied. The staff is courteous, friendly and top notch professionals. Mark was my sales person and Kevin was the business manager. Both were a pleasure to work with. Most important, I never felt pressured. I will definitely buy my next car there and would highly recommend them. Ask for Mark and Kevin. More

This is our 7th car leased or purchased from this great dealership. We live in North Jersey and it is a 90 minute trip but we will go nowhere else because of Kevin Lawler and Jerry Sheehan. Best experien dealership. We live in North Jersey and it is a 90 minute trip but we will go nowhere else because of Kevin Lawler and Jerry Sheehan. Best experience ever and personal attention during and AFTER the purchase. This time around we had limited circumstances due to job loss but Kevin and Jerry took care of us; it was more about us than the deal... where do you see that anymore? Can't say enough about the level of customer service! Car shopping should be a pleasant experience and not a stressful one and we always get a great deal and experience here. More

We received an e-mail, from Ditschman, regarding our 2011 Edge which said that it may be a good time to consider trading the Edge in on something newer - the interesting part for us was the mention of possib Edge which said that it may be a good time to consider trading the Edge in on something newer - the interesting part for us was the mention of possibly reducing our monthly payment. As we were taking the Edge in for service, we made an appointment with Chris Messina to discuss the possibility of purchasing a new car. We looked at the new Escape and determined that it would fit our needs -- Chris, as usual, worked with us to put together the package we needed for the Escape Titanium. He expedited the evaluation of our Edge, took us for a test drive in a Titanium, and found a Titanium on the lot that was the perfect color. After all the numbers came back to him, we did indeed lower our monthly payment and determined that we would purchase the Escape. Chris arranged for the new car to be detailed, contacted the necessary companies to satisfy the remaining loan and institute insurance coverage for the new car. We then proceeded to Kevin Hayden to sign all of the papers necessary to purchase our new car. Our experience with Ditschman Ford was exemplary -- Chris and Kevin handled our transaction professionally and efficiently.. More

This was a great experience from the time I walked in until I started my Ford Escape and drove away! Joe Valenti and Aubrey Garson were a perfect example of professionalism, caring and friendly client tr until I started my Ford Escape and drove away! Joe Valenti and Aubrey Garson were a perfect example of professionalism, caring and friendly client treatment. The day I went in was a busy day for the dealership, but never during the process as busy as they were did I feel rushed, and their attention to my car purchase was individualized and supportive. The entire dealership team was engaged and happy. You could consistently feel the welcoming atmosphere for me and every one who walked in. In the service industry, I understand the customer experience is what builds return business and long client relationships. This buying experience for me just affirms why I continue to return to Flemington Car and Truck Country for the past 25 years! Well DONE! More

family has used ditchman/flemington ford for many years. first purchase for me but i think this is now about 8-10 vehicles for our family in last 5-6 years. i would send a friend or other family member to d first purchase for me but i think this is now about 8-10 vehicles for our family in last 5-6 years. i would send a friend or other family member to ditchman because of the personal service i was given. More

The service at Ditschman was excellent. I felt like a valued customer from the moment I walked in the door. They worked with us and we came to a deal that we were happy with. There were absolutely no i valued customer from the moment I walked in the door. They worked with us and we came to a deal that we were happy with. There were absolutely no issues with the paperwork and everything was done efficiently. We ended up trading in both of our vehicles! More