Ciocca Chevrolet Buick GMC Cadillac of Flemington

It seemed that nobody there could find me a loaner for warranty work until Duncan took the ball and made it happen Communication was good and had no issues once he took over warranty work until Duncan took the ball and made it happen Communication was good and had no issues once he took over More

I am pleased with the quality and care when working on my vehicle. The employees are very courteous. The only downside to this visit was it took an hour and forty five minutes for an oil change and tire r vehicle. The employees are very courteous. The only downside to this visit was it took an hour and forty five minutes for an oil change and tire rotation, I felt this was a bit long. I was informed there was a scheduling issue but not informed it would take longer to perform the service. I will still use their service next time and hope this was a one time issue. More

Tom. Helped me with everything. Made sure we were taken care of. The whole process was smooth and easy Helped me with everything. Made sure we were taken care of. The whole process was smooth and easy More

They were extremely courteous and professional and timely. I love it there. I would highly recommend them to everyone. timely. I love it there. I would highly recommend them to everyone. More

Return calls are horrible. Definitely understaffed. Communication among staff is not good. Dealing with the big corp dealership are a joke.. Definitely understaffed. Communication among staff is not good. Dealing with the big corp dealership are a joke.. More

They are inept. They don’t return calls. Couldn’t answer a warranty question and left my car worse than when I brought it in. trying to rule out a leak. They poured They don’t return calls. Couldn’t answer a warranty question and left my car worse than when I brought it in. trying to rule out a leak. They poured water over the top of my car and told me nothing leaked. When I picked up my car, all underneath my floor mats was soaking wet from a clog or a leak in the moon roof drain. I was trying to call back and find out if that problem is covered by bumper to bumper or powertrain warranty and three different people told me they didn’t know and had to make a phone call to find out or “look into it.” Never called me back. Called 4 days in a row and wasn’t able to speak with anyone. Never again. Don’t go here! More

Duncan is always pleasant and helpful. He makes my visits there stress free. He’s funny too🤣❤️ Thank you for everything. He makes my visits there stress free. He’s funny too🤣❤️ Thank you for everything. More

Professional and dedicated Answer all my questions send video what they doing in my car video what they doing in my car More

As always a great service throughout from booking the appointment with Eileen and working with Duncan. I love the videos we get and always a great experience appointment with Eileen and working with Duncan. I love the videos we get and always a great experience More

Poor communication between service and customer. The agent did not return any calls. I called several times and finally got a manger. My car was at dealer a week unnecessarily and excuse was insuran The agent did not return any calls. I called several times and finally got a manger. My car was at dealer a week unnecessarily and excuse was insurance. It was a huge ordeal and not satisfactory or timely More