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Ciocca Chevrolet Buick GMC Cadillac of Flemington

Flemington, NJ

4.7
6,314 Reviews

211 US-202

Flemington, NJ

08822

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6,314 Reviews of Ciocca Chevrolet Buick GMC Cadillac of Flemington

October 20, 2023

Brought my Yukon in for a recall and a problem with my windshield washer pump. While I was there I had the tires rotated. Service was excellent and done quickly. Everyone I dealt with couldn’t have been n More

by Matt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frankie Yang
Oct 20, 2023 -

Ciocca Chevrolet Buick GMC Cadillac of Flemington responded

We are so glad to hear this, Matt! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

October 20, 2023

Duncan was great to deal with and would only go back there to deal with him. Everything was straight forward nothing to complain about More

by Joe cucchiaro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Duncan Treadwell, Roxanne Pinto
Oct 20, 2023 -

Ciocca Chevrolet Buick GMC Cadillac of Flemington responded

Thank you for the great review, Joe! We really appreciate it! Don’t hesitate to contact us if there is anything else we can do for you!

October 18, 2023

We took our vehicle in to be serviced after the check engine light came on. The service specialist sent us a detailed video reviewing what he had found. The level of transparency was fantastic. I will de More

by etroop01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roxanne Pinto
Oct 20, 2023 -

Ciocca Chevrolet Buick GMC Cadillac of Flemington responded

Thank you for taking the time to review our business and for your kind words regarding our service department. We are happy to hear that we have met your expectations and look forward to serving you again soon.

October 17, 2023

Roxanne was great. Needed an oil change and a tire rotation and she got me in and out very timely, while keeping me updated along the way. Thanks Roxanne!!! More

by t22rose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Duncan Treadwell, Roxanne Pinto
Oct 20, 2023 -

Ciocca Chevrolet Buick GMC Cadillac of Flemington responded

Thank you so much for the great review, t22rose! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

October 16, 2023

Asked for a tire rotation have wheel locks told the tech they were in the back he said he could not find it ! We got there he broke the handle and they were right there ! Not super happy with the way the se More

by KNATALE0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Roxanne Pinto
Oct 19, 2023 -

Ciocca Chevrolet Buick GMC Cadillac of Flemington responded

We apologize for your experience with us, KNATALE. We take all our feedback very seriously, and we’d like to do our best to fix this issue for you. Please feel free to contact us at (908) 782-3331 and ask for one of our managers so they can help correct this situation. Thank you for bringing this to our attention.

October 12, 2023

All aspects of our service ran smoothly. Communication was very good. The car was fixed in a timely manner and was done correctly. My only negative was the cost. I understand that service co More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roxanne Pinto
Oct 16, 2023 -

Ciocca Chevrolet Buick GMC Cadillac of Flemington responded

Thank you very much for such a great review, Mike! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

October 12, 2023

The dealership is close to my location. Notified the day before for the service goal. I haven't had any problems with a service call. Everything has been taken care of as it should have bee More

by ALFISHER4570
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Russo, Anthony DeAngelis, Roxanne Pinto
Oct 16, 2023 -

Ciocca Chevrolet Buick GMC Cadillac of Flemington responded

Al, our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

October 11, 2023

Fast and efficient service the people were courteous and respectful, my car wasn’t washed More

by raygrod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roxanne Pinto
Oct 16, 2023 -

Ciocca Chevrolet Buick GMC Cadillac of Flemington responded

Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you! We apologize for forgetting the car wash.

October 10, 2023

I swore I would never deal with the dealership as I visited the showroom 3 times looking for a new GMC. Not in one of those times was I acknowledged with even a nod of a head. Roxanne in Service saved More

by SFURINO99
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roxanne Pinto
Oct 11, 2023 -

Ciocca Chevrolet Buick GMC Cadillac of Flemington responded

SFURINO, we sincerely apologize for your recent experiences with us. Our goal is to provide a quality experience that makes every customer feel like family, and we are sorry we missed the mark. Please reach out to us at (908) 782-3331 so we can best resolve this for you. Thank you for your feedback.

October 08, 2023

I had a very good experience with the service department. Did an excellent job with my oil? Change an examination for a long trip. In a timely fashion. More

by GRGESCHWINGNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Duncan Treadwell, Anthony DeAngelis
Oct 10, 2023 -

Ciocca Chevrolet Buick GMC Cadillac of Flemington responded

Thank you for taking the time to review our business and for your kind words regarding our service department. We are happy to hear that we have met your expectations and look forward to serving you again soon.

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