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Ciocca Chevrolet Buick GMC Cadillac of Flemington

Flemington, NJ

4.6
6,370 Reviews

211 US-202

Flemington, NJ

08822

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6,370 Reviews of Ciocca Chevrolet Buick GMC Cadillac of Flemington

January 19, 2025

Extremely professional, helpful, and made the experience seamless and a joy to go through from start to finish More

by Levtech1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Tetesco, George Marshall, Jim Gavenas
Jan 20, 2025 -

Ciocca Chevrolet Buick GMC Cadillac of Flemington responded

Thank you for the fantastic review! We're so glad to hear that your experience was seamless and enjoyable from start to finish. Providing professional and helpful service is always our top priority, and we're thrilled that we could make your experience a positive one. We look forward to assisting you again in the future!

January 15, 2025

Video on work to be done was good. Problem was it was 4 business days after my appt More

by wkurylo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna
Jan 15, 2025 -

Ciocca Chevrolet Buick GMC Cadillac of Flemington responded

Thank you for your feedback! We're glad to hear you found the video on the work to be done helpful. We apologize for the delay in getting to your appointment and understand how important timely service is. We’ll be sure to work on improving our scheduling and communication to ensure a more efficient experience next time. We appreciate your patience and hope to provide you with a smoother experience in the future!

January 15, 2025

The staff are very kind and friendly. The service of my car was done quickly. More

by Kim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Girl at front Desk, Stephanie Holifield
Jan 15, 2025 -

Ciocca Chevrolet Buick GMC Cadillac of Flemington responded

Thank you for taking the time to leave a review of your experience with our service department. We strive to maintain the highest level of customer service and are glad to hear it was reflected in your visit.

January 13, 2025

Brought my vehicle in for service and Bri was awesome. Kept me informed and made sure everything was done according to our discussion. Been bringing our vehicles here for years. Great service and great More

by Rich V
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna Shimko
Jan 14, 2025 -

Ciocca Chevrolet Buick GMC Cadillac of Flemington responded

Thank you so much for your kind words, Rich! We're thrilled to hear that Bri took great care of you and kept you informed throughout the process. It’s always a pleasure to serve you, and we appreciate your continued trust in us for your vehicle needs. We look forward to providing you with excellent service for many more years to come!

January 10, 2025

I had service done on my car and as always, Bri is the best! She knows her customers and makes the whole process seamless! More

by LINDALALUNA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bri
Jan 10, 2025 -

Ciocca Chevrolet Buick GMC Cadillac of Flemington responded

Linda, our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

January 07, 2025

I just traded my Escalade for a brand new ( ordered it) from Mark at Ciocca Chevrolet Everyone was knowledgeable, professional, and friendly… They helped me set up all the technology in the truck I More

by nissanron
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew , Mark Zinych
Jan 07, 2025 -

Ciocca Chevrolet Buick GMC Cadillac of Flemington responded

Thank you for sharing your experience! We're thrilled to hear that Mark and the team at Ciocca Chevrolet made your car-buying process smooth and enjoyable. It's great to know you appreciated their professionalism and that they were able to assist you with the technology setup in your new vehicle. We truly appreciate your recommendation and are excited for you to enjoy your new truck! If you ever need anything, feel free to reach out. Thanks again for choosing Ciocca!

January 07, 2025

The staff was wonderful from checking me in and updates on my car and explaining my issues. Correy was so knowledgeable and professional. I appreciated his guidance. I was there 4 hours. More

by Lmichalick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I dealt with corey but everyone in there was frio, Corey Brownlow
Jan 08, 2025 -

Ciocca Chevrolet Buick GMC Cadillac of Flemington responded

Thank you so much for your kind feedback! We're thrilled to hear that Corey and the team took great care of you and kept you informed throughout the process. We know a 4-hour wait can feel long, so we’re glad Corey's professionalism and guidance helped make your experience more enjoyable. We truly appreciate your trust and patience, and we look forward to serving you again in the future!

January 05, 2025

The dealership was clean, modern looking and looked well stocked in cars. Your staff was professional and explained everything to me as we were moving forward in our process. Before I decided on a car, we t More

by Jhoppe123
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Gansfuss, Jim Gavenas, Rich Gustafson
Jan 06, 2025 -

Ciocca Chevrolet Buick GMC Cadillac of Flemington responded

Thank you for your wonderful review! We're so glad to hear that you had a positive experience with us and that our team was able to meet your needs and guide you through the process. It's great to know that the dealership's atmosphere and our professional service made a difference for you. We truly appreciate your feedback and look forward to helping you again in the future!

January 03, 2025

Ciocca GM has always been very helpful everytime I bring my car over to service. They make sure I leave with satisfaction. Corey and Brianna are always very accommodating. Very professional yet very compass More

by MissRose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna,you rock girl! Love yah!!, David Klawunn, Mark Zinych, Corey Brownlow
Jan 03, 2025 -

Ciocca Chevrolet Buick GMC Cadillac of Flemington responded

Thank you so much for your kind review! We're thrilled to hear that Corey, Brianna, and the rest of the team have consistently provided you with helpful and compassionate service. We always aim to ensure that you leave satisfied, and it's wonderful to know we've achieved that with you. We truly appreciate your continued trust, and we'll be sure to keep up the great work!

January 03, 2025

Received a notice from GM that driver side air bags were available for recall replacement. I am new to this area so called this dealership to schedule an appointment to have the air bag replaced. At the t More

by clumsvt
Service Communication
Recommend Dealer
No
Employees Worked With
I don't see the manager who spoke to me listed here. His name was Matt., Corey Brownlow, Stephanie Holifield
Jan 03, 2025 -

Ciocca Chevrolet Buick GMC Cadillac of Flemington responded

Thank you for sharing your feedback, and we sincerely apologize for the frustration and inconvenience this situation caused you. We completely understand your disappointment, especially after being told the parts were available when scheduling the appointment, only to find out otherwise upon arrival. This is not the experience we aim to provide, and we recognize the importance of clear communication and accountability. We appreciate you bringing this to our attention, and we’ll be reviewing our scheduling and communication processes to ensure this does not happen again in the future. We're glad that our manager was able to speak with you directly, and we will make sure to follow through with the promised call when the parts are available. Your experience matters to us, and we’re committed to improving so that we can regain your trust. If you have any further concerns, please don't hesitate to reach out directly.

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