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Chrysler Jeep Dodge City of McKinney

McKinney, TX

4.7
1,493 Reviews

700 S Central Expressway

McKinney, TX

75070

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1,493 Reviews of Chrysler Jeep Dodge City of McKinney

August 17, 2019

Service Always a great experience! From when we bought the truck to the service department. Friendly faces keeping the truck running smoothly and in a timely More

by texaseclipse2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Davis
Aug 17, 2019 -

Chrysler Jeep Dodge City of McKinney responded

Thank you for allowing us to properly maintain the truck that you bought from us. It is always a pleasure to assist you. You are always welcome to visit.

August 15, 2019

Service Kenny was keeping me up to date regarding service with my vehicle with preferred text messages. He was helpful with recommendations and price per ser More

by TLJJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny
Aug 15, 2019 -

Chrysler Jeep Dodge City of McKinney responded

Kenny works hard to please his guests. Thank you for recognizing his efforts. You are always welcome to visit so stop by again soon.

August 15, 2019

Exact Order Great experience ordering my dream 2019 Challenger Scatpack Widebody. Time of delivery and features selected all correct and on schedule. Hardest part More

by ScatpackWideboy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Ferguson
Aug 15, 2019 -

Chrysler Jeep Dodge City of McKinney responded

Congratulations on your new amazing machine. It was a pleasure to assist you. Let us know when you need help properly maintaining it. Have a great day and visit again soon.

August 10, 2019

Pleasant & considerate sales. Sales person was very pleasant, with no pushiness at all. He answered all questions to the best of his knowledge, and acknowledge when he did not kno More

by Steve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Internet Sales; Sales associate; Finance Mgr
Aug 11, 2019 -

Chrysler Jeep Dodge City of McKinney responded

We are so glad to learn you felt your overall experience was so pleasant and considerate. Thank you for taking the time to share. If there is anything else we can do for you, please do not hesitate to let us know directly. We look forward to any future visits.

August 03, 2019

Great prompt service I didn’t call & make an appt. I just drove in & pulled up to service. This. nice man Davis came out & I told him my problem. He told me they would ck More

by Forever21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Davis
Aug 04, 2019 -

Chrysler Jeep Dodge City of McKinney responded

We love knowing that Davis could take care of you so quickly and efficiently! Thank you for the kind review. Please let us know if there is anything else that we can do for you.

July 30, 2019

Miracle workers! Dale in the used cars department said he would get me financing for the car I fell in love with at first sight. He is a man of his word and now me and More

by Cruz4cox
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Graham
Jul 30, 2019 -

Chrysler Jeep Dodge City of McKinney responded

That's what we like to hear! Thank you for the kind review. It's great to know that Dale took excellent care of you. Please come back to see us again soon.

July 29, 2019

Great fast service friendly staff comfortable waiting room cashier was very friendly service writer kept me informed even did a great job washing the car More

by drwpara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember names
Jul 29, 2019 -

Chrysler Jeep Dodge City of McKinney responded

Thank you for the kind review! We are so glad that you received fast service at our dealership. Please come back to see us again soon!

July 24, 2019

great service department, nice people, easy to deal with Good service department very helpful and fast Made sure that the requested work was completed on time Clear waiting room with TV and wifi to us More

by txgasman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom, Ben, Sam, John, Joe and Randy
Jul 25, 2019 -

Chrysler Jeep Dodge City of McKinney responded

Thank you for the positive review! We're happy to hear of your experience!

July 24, 2019

Experienced technicians Great place to take your vehicle for any of your needs, they are experienced & know what they are doing. I trust Dodge City of McKinney to service my More

by Calsouthrnboy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Taylor
Jul 24, 2019 -

Chrysler Jeep Dodge City of McKinney responded

Thank you for sharing your experience! We appreciate it!

July 23, 2019

Incompetent technicians? Rushed? Lazy? Be careful at this dealership! I paid to have a car inspected before I purchased it private party, and I was told that a specially trained technician More

by Bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matt
Jul 23, 2019 -

Chrysler Jeep Dodge City of McKinney responded

Bob, I have researched the information that has been posted on social media and review sites. I am not sure if you have seen the RO that was written up about this vehicle and all the repairs were declined. If these repairs had been made all of the issues would have been resolved except the clutch fluid. I was informed we also have refunded your $200.00 diagnostic fee that was charged for the check out. I feel that you were not aware of this report because you have pointed out the exact things our service department noted. I will also post this on the social media so that everyone can see that the work was declined. Thank you, Russell Hardin 972-569-9650

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