Chrysler Jeep Dodge City of McKinney

great service department, nice people, easy to deal with Good service department very helpful and fast Made sure that the requested work was completed on time Clear waiting room with TV and wifi to us Good service department very helpful and fast Made sure that the requested work was completed on time Clear waiting room with TV and wifi to use More

Incompetent technicians? Rushed? Lazy? Be careful at this dealership! I paid to have a car inspected before I purchased it private party, and I was told that a specially trained technician Be careful at this dealership! I paid to have a car inspected before I purchased it private party, and I was told that a specially trained technician would go through the car and give it the same inspection they give all the vehicles on their used car lot. The car drove funny all the way home so I had another shop inspect it, and they found a HUGE list of things wrong that should have been addressed, including issues with the steering and suspension that made the car UNSAFE TO DRIVE. Beyond the obvious safety concerns, the car was found to be extremely low on oil, and, the transmission, brake and clutch fluids were all extremely dirty and due to be replaced. So, I'd say if you are buying a used vehicle here, be very cautious and possibly have an independent shop inspect it before purchase, and if you bring a vehicle here, make sure you double check their work, or better yet, take your business elsewhere!! More

Great service I went in for a service recall. They said it would be about an hour and a half, so I waited. It only took forty five minutes. Another dealership down I went in for a service recall. They said it would be about an hour and a half, so I waited. It only took forty five minutes. Another dealership down the road said I needed to leave it for 24-48 hours. I was happy with Jeep McKinney. More

New car purchase Great salesmen! We especially appreciated the knowledge Moe brought to help us make a decision. Not pushy, very friendly guys from sales to admin, mad Great salesmen! We especially appreciated the knowledge Moe brought to help us make a decision. Not pushy, very friendly guys from sales to admin, made the purchase easy. They even stayed extra late for us! More

Great and quick service On time for you appointment schedule, easy in and out of the dealership , they keep up with information on your car, rental also is easy On time for you appointment schedule, easy in and out of the dealership , they keep up with information on your car, rental also is easy More

Great experience all around From the moment i walked in until i left with my truck every one was terrific. They made my experience comfortable and answered all my questions. From the moment i walked in until i left with my truck every one was terrific. They made my experience comfortable and answered all my questions. This dealership is great. More

Happy Customer Dale Graham was very respectful and professional in my personal vehicle buying experience. He greeted me as soon as I arrived and let me look at the v Dale Graham was very respectful and professional in my personal vehicle buying experience. He greeted me as soon as I arrived and let me look at the vehicle without getting into my business and was not pushy at all. I’d certainly want to work with Dale in the future and have had a very positive experience in buying my new vehicle. More

Austin rep in parts and service Austin was awesome keeping us up to date on where we are during our repair at th service area. Fast friendly service- and thorough. Top shelf servic Austin was awesome keeping us up to date on where we are during our repair at th service area. Fast friendly service- and thorough. Top shelf service provided More

Excellent customer service The service department staff is top notch. Kept me informed on progress. Prices are comparable with other shops but you know you are getting techs for The service department staff is top notch. Kept me informed on progress. Prices are comparable with other shops but you know you are getting techs for Chrysler, Jeep and Ram vehicles More

Amazing Dale was my sales guy and he was amazing every step of the process was smooth will definitely recommend friends and family. He was professional, knowl Dale was my sales guy and he was amazing every step of the process was smooth will definitely recommend friends and family. He was professional, knowledgeable and explained everything in detail. GREAT JOB DALE!!!! More