Chrysler Jeep Dodge City of McKinney

I came into this used car dealership with my son on Saturday, April 17th at 1:00 p.m. to see about a Dodge Charger I found listed on their website. When I arrived, Mr. Jose Olvera said the Charger was Saturday, April 17th at 1:00 p.m. to see about a Dodge Charger I found listed on their website. When I arrived, Mr. Jose Olvera said the Charger was sold but I might be interested other cars on sale, including a 2005 Chysler Pacifica. Mr. Olvera informed me that the vehicle was "on sale" for $13,000. (The price was not listed on the car's sticker.) It was poorly detailed and dirty but I test drove it and brought it home for my family to look at. However, while I was at home, I checked the dealership's website and found this car's "sale price" online at $9000. I have a hard time believing that the "sale" price in person would be $4000 more than the sale price online? When I returned to the dealership, I told Mr. Olvera that the price $13,999 price was too much, but he did not offer a lower price. However, as I was leaving, Mr. Olvera informed me that he did have a Charger (suddenly) for $14,999 that I could look at. I test drove the car and loved it. But, again, when I returned home to look up the vehicle online, it was listed at $12,999, again, several thousand dollars less than what I was quoted in person. It seems that when a single, young woman comes into your dealership, she can expect to be taken advantage of by their salesmen and given quotes that are several thousand dollars more than what is listed online. She can expect to never get an honest, fair price and will be swindled at every opportunity. Because of this experience, I am going to buy a Charger--in fact, my boyfriend loved it so much, he is going to buy one for himself. However, I will never shop at your dealership, again. We are brand and dealership loyal with money to spend. But, because of this experience, I will never shop here. This dealership has lost thousands of dollars in sales from me because their salemen saw me as someone to take advantage of rather than a potential, longtime customer. More

I have purchased several vehicles from these guys and would buy from them again! They take care of their customers- The way it should be! They are patient and not pushy, they allowed me to take the car w would buy from them again! They take care of their customers- The way it should be! They are patient and not pushy, they allowed me to take the car we are deciding on to my husband at work. I have never had such an easy experience and hassle free. More

We just purchased our 3rd vehicle from Dodge City of McKinney. I highly recommend this dealership. Everyone from sales to finance to the service department are very professional and courteous. I wouldn' McKinney. I highly recommend this dealership. Everyone from sales to finance to the service department are very professional and courteous. I wouldn't go anywhere else! They make buying a car/truck easy. More

Everytime I talked with someone from this dealership I got a different story in how they were handling my serive issue. I asked to be put in contact with the factory rep and they would not do this. This got a different story in how they were handling my serive issue. I asked to be put in contact with the factory rep and they would not do this. This is by far the worst service depatment I have ever dealt with. More

Dodge City in McKinney is a totally dishonest dealership and should be avoided for any vehicle purchase. The sales manager Deon especially has no concern for the customer and I have referred several others and should be avoided for any vehicle purchase. The sales manager Deon especially has no concern for the customer and I have referred several others to purchase from another Dodge dealership. Stay away from Dodge City in McKinney! More

I placed an order for a 2008 Dodge Challenger on December 3rd 2007 and it was to arrive in the next several months. At the time pricing had not been released and I had agreed to pay the MSRP sticker price as 3rd 2007 and it was to arrive in the next several months. At the time pricing had not been released and I had agreed to pay the MSRP sticker price as I wanted to get this particular car. I had given them a 1k deposit and had my order sheet. About one month into the order the sales person called and said that I may not be getting my car as they were only getting two in and mine may be going to someone else. When the sales manager got involved (Deon Ramlal) he said that I could come in and get my deposit if I wished and they were going to auction off the cars they were getting. He was very rude and I had to get with the General Manager that was nice about it and said I would get the car. When the car arrived on July the 9th, I went to the dealership and was ready to pick up the car. They have now decided to sell the car to me for $5,000 over sticker price which was not what I had agreed to before. The salesperson that took the original order no longer works there. Over the years I had purchased three vehicles from them and this would be my fourth one. I got my deposit check and left, I will never do business with them and will never buy a vehicle from a dealership that hires this sales manager. More