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Chrysler Jeep Dodge City of McKinney

McKinney, TX

4.7
1,493 Reviews

700 S Central Expressway

McKinney, TX

75070

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1,493 Reviews of Chrysler Jeep Dodge City of McKinney

May 16, 2020

David Hamilton and Lee Rodriguez were both great to work with! They went above and beyond to make our daughters first car experience very special! Highly recommend!!! More

by scottkris
Recommend Dealer
Yes
Employees Worked With
DAVID HAMILTON, LEE RODRIGUEZ, FRED GRIFFEN
May 17, 2020 -

Chrysler Jeep Dodge City of McKinney responded

Thank you for the kind review! David and Lee were both happy to work with you. Please let us know if there is anything else that we can do for you.

May 15, 2020

Great experience with a great salesman! Vehicle sale was seamless and easy. Fred in finance was also awesome as well and very friendly. Highly recommend. More

by bsherrin01
Recommend Dealer
Yes
Employees Worked With
FRED GRIFFEN, Rocky Stanley
May 15, 2020 -

Chrysler Jeep Dodge City of McKinney responded

Thank you for the great review! We will be sure to thank Fred for providing you with excellent service. We look forward to working with you again!

May 14, 2020

Exceptional Customer Service. Accurate and On-Time Work. The Service staff are exceptional in regards to professionalism, friendliness, and customer service. The service on our Jeep was completed in the More

by chrish752dw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin.
May 15, 2020 -

Chrysler Jeep Dodge City of McKinney responded

Chrish, thank you for taking the time to share your exceptional service experience with Austin! We're thrilled to hear you're satisfied with your repairs! Please do not hesitate to reach out to us when we can assist you down the road!

May 14, 2020

Dale was a very helpful and friendly sales associate. He was able to negotiate a fair price with me and provided all the information I needed. Thanks Dale! More

by tdominguellc
Recommend Dealer
Yes
Employees Worked With
DALE GRAHAM, JAMES CRAIG
May 15, 2020 -

Chrysler Jeep Dodge City of McKinney responded

Dale, thank you for taking the time to mention Dale and James! We appreciate the positive feedback, and we are looking forward to seeing you in the future!

May 13, 2020

I had Todd’s number from when he sold my wife a vehicle a couple months back. He was super helpful then, and since I was needing a new truck, I figured I would shoot him a text to see what he could do for me More

by lowerycontracting
Recommend Dealer
Yes
Employees Worked With
TODD MALBROUGH, FRED GRIFFEN, AL FLORES
May 14, 2020 -

Chrysler Jeep Dodge City of McKinney responded

Thank you for the 5-star rating and great review! We are happy to know that you have had good experiences with us and with the help of Todd! We will make sure to share your kind words with him and if you need anything else please let us know.

May 13, 2020

It was a very easy buying experience with David. He worked with us and it was totally stress free. Lee was also very helpful in making sure we had all the discounts available. Fred in the Finance Depar More

by Racheal
Recommend Dealer
Yes
Employees Worked With
DAVID HAMILTON, LEE RODRIGUEZ, FRED GRIFFEN
May 14, 2020 -

Chrysler Jeep Dodge City of McKinney responded

Ho Racheal, thank you so much for the amazing feedback! We're glad to hear David, Lee, and Fred have given you exceptional service. It was a pleasure working with you. We hope you have a nice day!

May 11, 2020

Had rattle in dashboard of new truck. Fixed it in less than 24 hours. Was given a rental during the time service had my truck. More

by cmdixon54
Recommend Dealer
Yes
Employees Worked With
Joey in service , JOSEPH ANDERSON, JAMES CRAIG
May 11, 2020 -

Chrysler Jeep Dodge City of McKinney responded

Thank you for taking the time to share your service experience with Joseph, James, and Joey! We're glad to hear you're satisfied with your repairs! Please don't hesitate to reach out in the future if you need any further auto-related assistance.

May 09, 2020

Great working with Dale! Provided a welcoming environment! He addressed our desires and compromised with us! I will definitely use Dale again when purchasing a vehicle! More

by pmonaco0
Recommend Dealer
Yes
Employees Worked With
DALE GRAHAM, FRED GRIFFEN, AL FLORES, JAMES CRAIG, AUGIE RODRIGUEZ
May 10, 2020 -

Chrysler Jeep Dodge City of McKinney responded

Thank you so much for your great feedback for Dale! We are so happy to know that everything went well and we look forward to any business with you!

May 09, 2020

Well taken care of. Ashley was nice and efficient. Wait was not very long to take care of state inspection and the tailgate recall for my truck. More

by e-cjordan
Recommend Dealer
Yes
Employees Worked With
Ashley
May 10, 2020 -

Chrysler Jeep Dodge City of McKinney responded

It is wonderful to know you were well taken care. Thanks for your feedback for Ashley. Please do not hesitate to reach out if we can assist with anything else regarding your truck.

May 07, 2020

Geoff was very receptive to our preferences and understanding. He did a great job getting us into the right car at the right price. Thanks! More

by Andrew
Recommend Dealer
No
Employees Worked With
GEOFFREY CANNON, FRED GRIFFEN, CHRIS SHAW
May 02, 2020 -

Chrysler Jeep Dodge City of McKinney responded

Thank you for the great review, Andrew! We will be sure to thank Geoff for helping you get the right vehicle for the right price. Let us know if there is anything else we can help you with. We look forward to working with you again!

May 06, 2020 -

Andrew responded

Update: When we got the vehicle home a brand new 2020 Jeep Cherokee. We had it 2 days and the backup lights are out due to a wiring issue. I understand that isnt the dealership, however the only compensation they are offering is one free oil change for the week or more we wont have the vehicle... will update when/if we get/take the Jeep back. Service after the sale has left much room for improvement.

May 08, 2020 -

Chrysler Jeep Dodge City of McKinney responded

Andrew, Thank you for bringing this to my attention. It's unfortunate to learn of your disappointment with your recent purchase. Your satisfaction is important to us and I would appreciate the chance to speak with you to learn more about your experience. Please contact me when you have a moment. Thank you. Best, Russell Hardin rhardin@dodgecityofmckinney.com

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