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Chrysler Jeep Dodge City of McKinney

McKinney, TX

4.6
1,496 Reviews

700 S Central Expressway

McKinney, TX

75070

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1,496 Reviews of Chrysler Jeep Dodge City of McKinney

May 09, 2020

Great working with Dale! Provided a welcoming environment! He addressed our desires and compromised with us! I will definitely use Dale again when purchasing a vehicle! More

by pmonaco0
Recommend Dealer
Yes
Employees Worked With
DALE GRAHAM, FRED GRIFFEN, AL FLORES, JAMES CRAIG, AUGIE RODRIGUEZ
May 10, 2020 -

Chrysler Jeep Dodge City of McKinney responded

Thank you so much for your great feedback for Dale! We are so happy to know that everything went well and we look forward to any business with you!

May 09, 2020

Well taken care of. Ashley was nice and efficient. Wait was not very long to take care of state inspection and the tailgate recall for my truck. More

by e-cjordan
Recommend Dealer
Yes
Employees Worked With
Ashley
May 10, 2020 -

Chrysler Jeep Dodge City of McKinney responded

It is wonderful to know you were well taken care. Thanks for your feedback for Ashley. Please do not hesitate to reach out if we can assist with anything else regarding your truck.

May 07, 2020

Geoff was very receptive to our preferences and understanding. He did a great job getting us into the right car at the right price. Thanks! More

by Andrew
Recommend Dealer
No
Employees Worked With
GEOFFREY CANNON, FRED GRIFFEN, CHRIS SHAW
May 02, 2020 -

Chrysler Jeep Dodge City of McKinney responded

Thank you for the great review, Andrew! We will be sure to thank Geoff for helping you get the right vehicle for the right price. Let us know if there is anything else we can help you with. We look forward to working with you again!

May 06, 2020 -

Andrew responded

Update: When we got the vehicle home a brand new 2020 Jeep Cherokee. We had it 2 days and the backup lights are out due to a wiring issue. I understand that isnt the dealership, however the only compensation they are offering is one free oil change for the week or more we wont have the vehicle... will update when/if we get/take the Jeep back. Service after the sale has left much room for improvement.

May 08, 2020 -

Chrysler Jeep Dodge City of McKinney responded

Andrew, Thank you for bringing this to my attention. It's unfortunate to learn of your disappointment with your recent purchase. Your satisfaction is important to us and I would appreciate the chance to speak with you to learn more about your experience. Please contact me when you have a moment. Thank you. Best, Russell Hardin rhardin@dodgecityofmckinney.com

May 07, 2020

Great customer service would recommend for anything automobile related. Staff is friendly and courteous. It is a very positive atmosphere where people genuinely want to help. More

by rstanley3277
Recommend Dealer
Yes
Employees Worked With
Davis Pham and Austin Quevas, AUGIE RODRIGUEZ, Rocky Stanley
May 08, 2020 -

Chrysler Jeep Dodge City of McKinney responded

Thank you for taking the time to write a review! We’re thrilled to hear you were pleased with the high level of customer service with Rocky, Augie, Davis, and Austin. We appreciate the positive feedback, and we are looking forward to seeing you in the future!

May 06, 2020

David was fantastic, will highly recommend! Great buying experience! Couldn't have asked for a better salesman and team to work with! The team even worked overtime to make sure my buying experie More

by zach
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DAVID HAMILTON, LEE RODRIGUEZ, JAMES CRAIG
May 07, 2020 -

Chrysler Jeep Dodge City of McKinney responded

Hi Zach, thank you so much for the kind words! We can't wait to share your compliments with our team. It was wonderful working with you. We look forward to seeing you again in the future!

May 04, 2020

Dale was great. Honest salesman with great personality. You really should require 25 words from a survey. Thank you have a wonderful day on purpose. More

by georgejensen83
Recommend Dealer
Yes
Employees Worked With
DALE GRAHAM, FRED GRIFFEN
May 05, 2020 -

Chrysler Jeep Dodge City of McKinney responded

Hi there, thanks for the amazing review with Dale! We appreciate your business and hope you have a great day!

May 04, 2020

I had a very good time with Bryce and also Mrs. Augie was awesome too... A great place to get a new vehicle, thanks for everything More

by stevenw75123
Recommend Dealer
Yes
Employees Worked With
BRYCE BOYD, AUGIE RODRIGUEZ
May 05, 2020 -

Chrysler Jeep Dodge City of McKinney responded

Hi there, thank you so much for the great review! We'll be sure to share your comments with Bryce and Augie! We appreciate your business and hope you have a wonderful day!

May 04, 2020

Bryce, was an exceptional rep who assisted me in getting the jeep of my dreams, for my birthday. Thank you to Dodge McKinney for their supreme service and hard work to seal the deal! More

by D.Woods
Recommend Dealer
Yes
Employees Worked With
BRYCE BOYD, JAMES CRAIG, AUGIE RODRIGUEZ
May 05, 2020 -

Chrysler Jeep Dodge City of McKinney responded

Hi there, thank you for the kind words with Bryce! Congratulations on your new Jeep! It was a pleasure working with you. We are here anytime you need help!

May 02, 2020

One of my best car buying experience. Chris Shaw is very knowledgeable and his desire to create a great customer experience is second to none. Highly recommend Chris and Dodge City. More

by J Kim
Recommend Dealer
Yes
Employees Worked With
CHRIS SHAW
May 03, 2020 -

Chrysler Jeep Dodge City of McKinney responded

We are so happy to know that your shopping experience went well. Thank you so much for your strong recommendation for Chris and our team. If there is anything else we can be of assistance with, please do not hesitate to reach out and let our team know. Congratulations on your vehicle!

May 01, 2020

I would like to give a huge THANK YOU to David Hamilton for the best Truck purchase experience I have ever had! David is down to earth, professional and funny! I would for sure be contacting David for my f More

by gianini.cruz
Recommend Dealer
Yes
Employees Worked With
DAVID HAMILTON, FRED GRIFFEN
May 03, 2020 -

Chrysler Jeep Dodge City of McKinney responded

Congratulations on your truck, Gianini! We are so glad to know of David's outstanding level of care. If there is anything else we can do to assist, please let us know. Our team is always happy to help. Please have a great day!

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