Chrysler Jeep Dodge City of McKinney

Last week I called for a scheduled oil appointment. They told me it would be walk in only. Upon walk-in, I was quoted 1 hour and 45 minutes. After an hour and 30 minutes, my vehicle was still sitting right told me it would be walk in only. Upon walk-in, I was quoted 1 hour and 45 minutes. After an hour and 30 minutes, my vehicle was still sitting right out side of the garage and nobody had touched it. I asked for an update and was told that I should feel pitty for the people that came in an hour later that had a 2 hour wait. While I’m understanding in distancing guidelines, I cannot for the life of me, figure out how someone refuses to allow appointments, quotes me a lengthy time upon walk-in, and then when I ask for an update, received even further BS. I feel like I was lied too. As a paying customer, I should be given the option to either wait or have my drive warranty extended so that I can receive an oil change when it’s convenient for me and my family with everything going on. If you don’t have the crew to provide the service, customers should be told and appointments accepted. More

The representative was very professional and expedited my service. We have taken our vehicle there since we bought it for the last three years, never had a problem with any of the personnel. service. We have taken our vehicle there since we bought it for the last three years, never had a problem with any of the personnel. More

Doug was very knowledgeable and helpful in our decision process and made our buying experience as easy as possible. Doug and Dodge City of McKinney respected our needs and requirements for a new car and di process and made our buying experience as easy as possible. Doug and Dodge City of McKinney respected our needs and requirements for a new car and did not try to push anything on us that we did not want. We were able to get out of Dodge (ha ha) in a timely manner with exactly what we wanted. It was a great experience overall. More

My job is kinda like going to see my family everyday. Glad to be in a position where I can buy what I always wanted from the people I care about the most. Thank you John Glad to be in a position where I can buy what I always wanted from the people I care about the most. Thank you John More

Recalls on Truck They always treat me great. Try their best in getting me in and out as quickly as possible. Very good about keeping me updated on progress. They always treat me great. Try their best in getting me in and out as quickly as possible. Very good about keeping me updated on progress. More

This was the best purchasing experience I've ever had. Fast and easy. Will return to buy my next vehicle. Referrals to Dale Graham too! Fast and easy. Will return to buy my next vehicle. Referrals to Dale Graham too! More

Working with Dale and his team I had a wonderful car buying experience! I am very pleased with the vehicle I purchased and will be referring anyone that is in search of the perfect vehicle for them! buying experience! I am very pleased with the vehicle I purchased and will be referring anyone that is in search of the perfect vehicle for them! More

Second truck from the same dealership, second good deal! Doug was great throughout the process and I would definitely come back here for my next vehicle. Doug was great throughout the process and I would definitely come back here for my next vehicle. More

Negotiations went smooth. Something we never experienced before. We appreciate Dave Hamilton allowing us to test drive and talk priceing without any pressures. We appreciate Lee Rodriguez for finalizing the before. We appreciate Dave Hamilton allowing us to test drive and talk priceing without any pressures. We appreciate Lee Rodriguez for finalizing the deal. Thanks and God is with us Jimmy D & Judy K More

Very wonderful experience. Very friendly staff made us feel at home. I highly recommend Chrysler Jeep Dodge City of McKinney. They made the purchase of my vehicle very simple and hassle free. feel at home. I highly recommend Chrysler Jeep Dodge City of McKinney. They made the purchase of my vehicle very simple and hassle free. More