Chrysler Jeep Dodge City of McKinney

Dale made me feel comfortable through the entire process. First time jeep buyer can be stressful, glad he walked me through everything. And, James did an great job with the financing department! Thanks guys! First time jeep buyer can be stressful, glad he walked me through everything. And, James did an great job with the financing department! Thanks guys! More

Ashley was fantastic. She was totally under control of my service visit from the time I arrived until I departed. Great example of customer service. service visit from the time I arrived until I departed. Great example of customer service. More

Awesome experience. Very friendly staff and easy to turn in my old lease for new one! I would definitely recommend this dealership and it's staff to anyone looking to lease or buy. in my old lease for new one! I would definitely recommend this dealership and it's staff to anyone looking to lease or buy. More

On time and as promised delivery of service was great. I suggest you use this service team when you need help. They care. Thank you suggest you use this service team when you need help. They care. Thank you More

Had my eye on a Ram 1500 but was being cost conscious. Great financing terms and large rebates were available and enough to give me a chance to dip my toe in the water. Found one I loved and spoke with Da Great financing terms and large rebates were available and enough to give me a chance to dip my toe in the water. Found one I loved and spoke with David Hamilton the day before I actually purchased. Day of purchase I arrive and the truck is waiting for me. Test drive happened almost immediately and I was hooked. I did my homework on my trade in and estimated interest rate and had a fair but definitely sided to me number in my head that I was ready to give up some on. First number quoted was at the high range so I questioned a few things and gave my rationale behind my figures. I gave him a “deal” number and to my literal ultimate shock, David came back 5 minutes later with a number $15 lower! I was at a loss of words. I would of have had bet everything he would come back right at the number and I still would of have had been happy. That $15/month gesture literally made my family customers for life with David and The dealership. Honestly took a little while for detailing to be done but once it came out, it was stone cold beautiful. I couldn’t say enough good things about it. Chris Shaw in finance was very fair and expedited the process with no issues. I was waiting for my deal to blow up in the office and nothing of the sort happened - another huge check mark for the entire team. Thanks to Rocky Stanley as well for walking me through my tech options in the truck. My wife bought a Jeep from this place about 2 years ago and it was another great experience. Both of our vehicles right now are from CJD of McKinney and we drive 50 miles to get to them. When the time comes for new rides, only one website we are checking out and one guy to call. Customers. For. Life. More

Dale and James in Finance were a pleasure to deal with. My son loves the used Jeep Grand Cherokee so far, so good. Wishing the team at McKinney Dodge/Jeep continued success. Cheers, David My son loves the used Jeep Grand Cherokee so far, so good. Wishing the team at McKinney Dodge/Jeep continued success. Cheers, David More

I always take my Ram to CJDC of McKinney for service. Jim Dubois was friendly, professional, and proficient. The service work was completed timely and accurately. Thanks to everyone there, especially Jim Dubois was friendly, professional, and proficient. The service work was completed timely and accurately. Thanks to everyone there, especially the Ladies at the check out desk, who are always friendly. More

It was a pleasure working with Dale Graham today. He works with the price I gave him with no hesitation or high pressure sales. My wife is handicapped and he made sure she had total accessibility. He is works with the price I gave him with no hesitation or high pressure sales. My wife is handicapped and he made sure she had total accessibility. He is courteous and polite. He is the reason I bought the truck today. And I just met him today at your dealership. More

a lot of wasted time and money. A waste of two years and $100k!! Bought a 2018 Grand Cherokee cash and financed my Ram 2500 Limited the same day, that was the end of anyone going ou A waste of two years and $100k!! Bought a 2018 Grand Cherokee cash and financed my Ram 2500 Limited the same day, that was the end of anyone going out of their way to help us. I’ve had my truck in for service over ten times for the Ram Boxes coming apart. The Ram Boxes are coming apart again since March. Service and sales will not return messages. I’ve opened a Care Case with FCA about the Ram Boxes and Dodge City. I regret leaving great reviews in the past and trying to be understanding with this dealership. Looking at my truck falling apart after spending our hard earned money with these people! I spent countless hours off work and personal life at this dealership for “drive by so we can look at it and order parts” only to drop my truck off when the parts are “here” and it sit there for months at a time. I’ve asked for help from FCA and Dodge City on multiple occasions to help me get into a Ram without Ram Boxes and I’ve received nothing but the run around. To top all of this off my wife brought the 2018 Grand Cherokee in for a oil change with balance and rotate last week. She calls me while driving home scared out of her mind cause the car is vibrating badly as she is driving on the highway. Now after spending all this money I guess I’ll be left to work on her car again to fix it. Because we live local we both believe in supporting local business especially these days, but after two years of fighting with the multiple service writers, the GM the service director, the sales department, and your technicians who obviously flat rate my truck to death I’m over it all. My steering column still makes a snapping noise, my truck still shakes violently when I hit a bump in the road, the headliner is still coming apart, the ram boxes are coming apart again, I have to replace tires every 15k miles which is unheard of for a straight axle truck, it still doesn’t drive straight, the remote start still doesn’t work from one key,. I should have known how bad this dealership was when I bought the truck and got charged for wheel locks that weren’t even on the truck and when I questioned the service writer he told me they don’t make wheel locks for 2500. Then the next service writer magically found them weeks later and they put them on while it was in for service to fix the back sliding glass that never worked from day 1. Almost forgot about that time.... when I Sat there for half a Saturday while they looked at it with no RO to see what parts needed to be ordered and when I finally get it back there are grease finger prints all over my headliner. Pissed but willing to wait till I bring it back I head back to work and while on the freeway changing lanes the over head control panel falls out of the headliner and almost made me crash!! No one deserves to be blown off like this! The only way to get through to anyone at this dealership is to show up and be in their face which I’ve done many times and what you get is people pointing the finger at other people. The finance department was quick to sell us every warranty available. And we bought them for both vehicles with much disappointment. They do not use factory glass when they replace your windshield. Safe lite cut my wife’s headliner and we had to fight Dodge City to help us get it replaced. Because they didn’t do it they wouldn’t even take in her Jeep and take care of holding safelite responsible. She had a screw in the outer tread of one of her tires, tire warranty paid for.. they plugged the tire. The extended warranty they sold us will not cover the Ram Boxes that are continuously falling apart. The only person at that dealer that has stood by their word has been Anthony Addy in sales! Great man and was a pleasure to deal with. He made my wife and I feel like family. Since then I’ve bought 4 more cars and I have two boys soon to need cars. More

David Hamilton and the team at Dodge City McKinney were great to work with. They worked with my trade in and helped me get into an awesome truck. Thanks for the great experience guys! great to work with. They worked with my trade in and helped me get into an awesome truck. Thanks for the great experience guys! More