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Chrysler Jeep Dodge City of McKinney

McKinney, TX

4.6
1,495 Reviews

700 S Central Expressway

McKinney, TX

75070

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1,495 Reviews of Chrysler Jeep Dodge City of McKinney

November 09, 2023

This dealership went above, and beyond my expectations. Every individual that helped me was outstanding, including the owner. They went out of their way to make me happy with my purchase. I am very gra More

by PATTYHAMITER
Recommend Dealer
Yes
Employees Worked With
Roy Russ, CALLAN PERRY, JAMES CRAIG, Shane Pierce
Nov 10, 2023 -

Chrysler Jeep Dodge City of McKinney responded

We greatly appreciate your positive review. It's gratifying to know you found the service and purchase process at our dealership satisfactory. Thank you for trusting Dodge City of McKinney with your business.

November 08, 2023

Everyone at the dealership was very helpful and very friendly. I felt like I was taken care of in a very timely manner with very nice associates helping out More

by bushg65
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JAMES CRAIG, SHAWN WOODS
Nov 08, 2023 -

Chrysler Jeep Dodge City of McKinney responded

We appreciate your positive comments about the staff at Dodge City of McKinney Dealership. Our team strives to provide timely and friendly service. Your feedback is valued, thank you.

November 08, 2023

I recently had an excellent experience with Chrysler Jeep in McKinney. My Service Advisor - Ryan, was incredibly attentive and quick to address any questions or concerns I had. I was impressed with his More

by MO22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan - Service Advisor
Nov 14, 2023 -

Chrysler Jeep Dodge City of McKinney responded

Hello, thank you for this positive recommendation of our Service Team here at Dodge City of McKinney. It is always our pleasure to ensure that our guests are treated with attentive and efficient service, we're so glad to see that you were impressed. If there's anything more we can do to assist you please don't hesitate to reach out directly!

November 08, 2023

Austin did a great job getting me in and out again helping replace what was needed! More

by Nateee123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
Nov 08, 2023 -

Chrysler Jeep Dodge City of McKinney responded

Appreciate the positive note about Austin's efforts. At Dodge City of McKinney, expedient and earnest service is our priority. Thank you for trusting us with your vehicle needs.

November 08, 2023

John Wilson took great care of me and got my Jeep in and out quickly with a new set of tires, and at John's recommendation I will be bringing the Jeep back in soon for a new set of sway bar disconnects to b More

by mckspurgin
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Wilson was very helpful, knowledgeable, pleasant and friendly.
Nov 08, 2023 -

Chrysler Jeep Dodge City of McKinney responded

We're happy to hear about your positive experience with our tire services for your Jeep. Your noting of John Wilson's recommendations further shows his dedicated customer service efforts here at Dodge City of McKinney. We'll be ready to assist you with the installation of those sway bar disconnects.

November 08, 2023

Very pleased they could take care of my dead battery without an appointment. Service center was very polite and prompt More

by shirley.magnoliainteriors
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris in Service
Nov 08, 2023 -

Chrysler Jeep Dodge City of McKinney responded

We appreciate the positive feedback about our service center and handling of your battery issue at Dodge City of McKinney. We strive to be as accommodating as possible for our customers’ needs. Thank you for choosing us.

November 07, 2023

Great service from Austin. Best service received from any dealership ever. He is very patient and cares for clients. Great great guy! More

by chagra4u
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
Nov 07, 2023 -

Chrysler Jeep Dodge City of McKinney responded

We appreciate your positive feedback and we're pleased that Austin exemplified the customer service at Dodge City of McKinney. We always aim to assist our customers with patience and care. Thanks for recognizing his endeavors!

November 07, 2023

Paul is awesome, work was completed in a short time frame. Paul knows how to work with the fleet company and get the correct repairs completed. More

by Q958
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
Nov 07, 2023 -

Chrysler Jeep Dodge City of McKinney responded

We appreciate your feedback about the efficiency and expertise at Dodge City of McKinney. We endeavor to maintain our high standards with fleet companies as well.

November 06, 2023

I called on a Wednesday to ask a question about my Chrysler. The service tech didn’t know the answer and told me she would have a tech call me back. I never received a call back. Otherwise the service More

by suecostley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
Dec 08, 2023 -

Chrysler Jeep Dodge City of McKinney responded

We appreciate that you place your trust in Dodge City of McKinney for servicing your Chrysler from afar. It's essential to us that we improve in our communication and resolve any unresolved queries you may have. Thank you for acknowledging the timely service we provided, it remains our cornerstone.

November 06, 2023

Very friendly and helpful. They keep you in the loop with the progress of your service. I’m looking forward to a trustworthy relationship with the care and service of my vehicl More

by rlsanchezjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Cuevas
Nov 06, 2023 -

Chrysler Jeep Dodge City of McKinney responded

We appreciate your kind words. It's great to hear you value our updates and we look forward to providing you with quality service in the future at Dodge City of McKinney.

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