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Chrysler Jeep Dodge City of McKinney

McKinney, TX

4.6
1,495 Reviews

700 S Central Expressway

McKinney, TX

75070

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1,495 Reviews of Chrysler Jeep Dodge City of McKinney

November 14, 2023

Ryan was responsive and communicated well during a very rough time. I was impressed with his communication skills and just dealing with me in a very difficult time. More

by LAWRENCE.HALL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CHRIS CERSLEY
Nov 14, 2023 -

Chrysler Jeep Dodge City of McKinney responded

I'm glad to hear that our staff was able to provide necessary support during your challenging time. At Dodge City of McKinney, we aim for effective and empathetic communication. Thank you for the positive review.

November 14, 2023

John was extremely helpful and a pleasure to work with! It was nice to work with someone who really understands the Jeeping world. More

by BOB.LIONEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Wilson
Nov 14, 2023 -

Chrysler Jeep Dodge City of McKinney responded

We're glad to hear you had a positive experience with our staff and appreciated their knowledge of Jeeps. Thanks for sharing your feedback with us. We hope to see you at Dodge City of McKinney again soon!

November 12, 2023

The staff is friendly and efficient. My Jeep is special to me and they understand that! More

by pam.toler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Rodrigues
Nov 12, 2023 -

Chrysler Jeep Dodge City of McKinney responded

We deeply value treating your Jeep with care and we're pleased our team at Dodge City of McKinney was able to show that. Thank you for your positive feedback.

November 11, 2023

This dealership was very attentive when there was a problem with my running boards. They were very nice and did a good job in making me happy. I’m very satisfied in there service. More

by NGOAD0
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Patterson sales, JAMES CRAIG
Nov 11, 2023 -

Chrysler Jeep Dodge City of McKinney responded

Thank you for recognizing the attention of Dodge City of McKinney in addressing your running board issue. We take pride in providing good service and satisfying our clients. Your satisfaction is what matters most to us.

November 11, 2023

All good. Nothing more to say I do not write reviews. Callen was very nice. More

by schurr6070
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
CALLAN PERRY, AL FLORES, SHAWN WOODS
Nov 12, 2023 -

Chrysler Jeep Dodge City of McKinney responded

We appreciate your brief feedback, and we're glad that Callen made a positive impression during your time at Dodge City of McKinney.

November 10, 2023

Take to much time to fix the car and don’t give me a solution More

by rebecaescorcia
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t know
Nov 10, 2023 -

Chrysler Jeep Dodge City of McKinney responded

Hello, We strive to provide all of our valued customers with top-notch quality service and care. When you have the chance, I would appreciate connecting with you to address your wait time and overall experience with our Service Department during your recent visit for repair. Would you mind sending me your preferred contact information? Thank you, ​Joey Hamrick ​Service Manager ​jhamrick@dodgecityofmckinney.com

November 10, 2023

Austin Cuevas is an OUTSTANDING Service Advisor in every aspect! He is details oriented, extremely HONEST, QUALITY focused & mindful of vehicle’s Service timing. BEST SERVICE ADVISOR!!! More

by tino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Cueves in the Service Dept.
Nov 10, 2023 -

Chrysler Jeep Dodge City of McKinney responded

We appreciate your positive feedback about our Service Advisor at Dodge City of McKinney. Honesty and quality are indeed important to us. Thank you for recognizing these values in our service department.

November 09, 2023

Jay was polite and very helpful Will made all the financing arrangements easy and understandable 10/10 would use Dodge City of McKinney again More

by CAMERON KNOX
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay, Will
Nov 09, 2023 -

Chrysler Jeep Dodge City of McKinney responded

We appreciate your positive feedback about Dodge City of McKinney. It's good to hear our finance department was easy and understandable, we value providing excellent service. Thank you.

November 09, 2023

This is the second or third time I’ve been here, and they are always fast and efficient. No complaints here! More

by demichef81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Nov 09, 2023 -

Chrysler Jeep Dodge City of McKinney responded

We appreciate your ongoing loyalty to Dodge City of McKinney and the positive feedback on our efficiency. We stride to always provide high-quality services promptly.

November 09, 2023

Love the customer service which Christopher was exceptional and his professionalism....loved the added touch of free car wash....Thank you Christopher and Dodge City McKinney!! More

by lynnbarta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher in Service
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