Charlie's Toyota
Augusta, ME
Filter Reviews by Keyword
By Type
228 Reviews of Charlie's Toyota
Bought a new 4 runner We found the people very good to talk with, they made us comfortable ,if they didn't know the answer they went and found out for us. They did all pape We found the people very good to talk with, they made us comfortable ,if they didn't know the answer they went and found out for us. They did all paper work ln house worked with our credit union and no pressure to use someone else. More
No Hassle Sales I went to Charlie through a recommendation from a friend who had recently purchased a vehicle from Charlies. When I arrived at Charlies I was looking I went to Charlie through a recommendation from a friend who had recently purchased a vehicle from Charlies. When I arrived at Charlies I was looking at the vehicle I was interested in when a sales representative came out to greet me. He introduced himself and explained if there were any questions he would be happy to help. He informed if I was interested in purchasing the vehicle and wanted to try it out he would available to assist me, explained where he would be if I needed assistance and went on his way. I later contacted the sales man and purchased the vehicle from him. No pressure, no hassles a good respectable sales man. The sale and the service from there on was excellent. More
Courtesy and Understanding along with Willingness Thank you for your Willingness at helping me buy a 2016 Toyota Camry. My Wife and I are very pleased with our purchase. The sales staff were all ver Thank you for your Willingness at helping me buy a 2016 Toyota Camry. My Wife and I are very pleased with our purchase. The sales staff were all very polite and courteous as well as knowledgeable about the automobiles we looked at and purchased. The Camry is a very comfortable ride and has many extras which we enjoy as well. We also looked at the Honda and again the staff were extremely well versed and courteous. Your dealerships made coming from the coast to Augusta a pleasure to buy and shop for an automobile. THANK YOU for the Memories. More
"Outstanding experience buying a new Vehicle" Without question the best buying experience I have ever had at a dealership! They were outstanding to work with and really made me feel comfortable! Without question the best buying experience I have ever had at a dealership! They were outstanding to work with and really made me feel comfortable! I was extremely impressed with how caring and concerned they were for what I was looking for and their knowledge was impeccable. Steven Harris my salesman was so helpful and reassuring. He totally understands salesmanship and professionalism. I don't believe buying a vehicle could get any better!!! Rich Asselin is top of the line - you couldn't deal with a truer professional! You need to buy from Charlie's - no one will treat you better, I mean, no one! More
Wonderful vehicle purchase experience My wife and I have lived in the central Maine area of 30+ years. We had tried to purchase new vehicles from Charlies in the past but had never been s My wife and I have lived in the central Maine area of 30+ years. We had tried to purchase new vehicles from Charlies in the past but had never been successful; I had simply obtained better deals elsewhere. This April, our experience was vastly different. I dealt primarily with the sales manager who located a 2016 Tacoma for us. After dealing with other Toyota dealerships between Waterville and Saco, we received the best deal from Charlies. The "negotiating" part of the experience was pleasant and hassle free. We were also impressed by the efficiency and professionalism of not only the sales manager but also the finance person who quickly walked us through the lease agreement. We were also extremely impressed by the sales person who then walked us through many of the features of the vehicle. His patience, skills,, and ability to "teach" were unmatched. A long-time owner of Tacomas, the sales person (listed below) provided us with an exceptional education about the new vehicle. If you are thinking about the Toyota, I would specifically request Steve Arnold; he is that good. All in all, a great experience. More
Purchasing a new Toyota Prius. The dealership was attentive to our needs and made us feel comfortable as we negotiating to buy a new Toyota Prius. The salesman was knowledgeable abo The dealership was attentive to our needs and made us feel comfortable as we negotiating to buy a new Toyota Prius. The salesman was knowledgeable about the car and assisted us in learning more about it. All in all, buying from Charlie's was a good experience. More
Hassle free trade from start to finish A really great car trading experience! Very polite salesman, Kurt MacKenzie, helped me find the car I wanted, explained all the features, did not make A really great car trading experience! Very polite salesman, Kurt MacKenzie, helped me find the car I wanted, explained all the features, did not make me feel like a woman at a garage! Love my new Camry and would certainly recommend this dealership. More
Perfect Impeccable service from start to finish. Absolutely love my new Highlander! Will definitely spread the word how great everything was. Looking forward Impeccable service from start to finish. Absolutely love my new Highlander! Will definitely spread the word how great everything was. Looking forward in continuing with my service with my new vehicle right at Charlie's! More
Like Family From the moment I pulled into the lot of Charlie's, I was excited to bring my business here. I was immediately greeted by a genuine man, Jaret Hopki From the moment I pulled into the lot of Charlie's, I was excited to bring my business here. I was immediately greeted by a genuine man, Jaret Hopkins, who was as knowledgeable as he was kind. Throughout the course of the entire transaction,I ended up dealing with many members of the Charlie's crew, and they truly took care of me as though I were family. At any other dealership I'd done business with, especially being female, it was always been a bit intimidating- Not here. They have certainly gained a new customer in me, for years to come! Thanks so much Jaret for all your care, and Steve for the fun test drives! Happy Toyota driver, Katti S More
Great experience I had a great experience buying my new Corolla. The salesman, Tim Poulin, was very helpful. He made sure that I understood everything about the car a I had a great experience buying my new Corolla. The salesman, Tim Poulin, was very helpful. He made sure that I understood everything about the car and was not pushy. More