Charlie's Toyota
Augusta, ME
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228 Reviews of Charlie's Toyota
New vehicle Excellent Service all around every person in there is very finally we enjoyed our experiment with all very helpful. Would definitely Recommend Ch Excellent Service all around every person in there is very finally we enjoyed our experiment with all very helpful. Would definitely Recommend Charlie's for new or used. More
New Tundra 2016 This dealership was excellent to work with. They didn't make me feel uncomfortable or unwanted at anytime. The entire sales process was very positive. This dealership was excellent to work with. They didn't make me feel uncomfortable or unwanted at anytime. The entire sales process was very positive. I had dealt with other Toyota dealership in the past that left me feeling frustrated and angry after meeting g with the sales consultant. At Charlie's the entire process was positive. On a scale of 1-10 they were a 12 . Kurt MacKenzie was the sales consultant that I worked with. He was excellent! Very knowledgable and friendly. More
Willing to work with you, no pressure & always pleasant. I went to 5 -6 dealers for initial offers on 3 different/similar vehicles. Charlie's quoted me just want I wanted (no undercoating or car alarms/extr I went to 5 -6 dealers for initial offers on 3 different/similar vehicles. Charlie's quoted me just want I wanted (no undercoating or car alarms/extra warranties I did not ask for) & their initial offer was competitive. I shopped them last & they worked with me from there to a fair deal that ended up as a lease vs. a purchase but that was my choice. More
Excellent Experience I had an excellent experience with Charlie's Toyota in Augusta. After a frustrating un-productive 3/4 weeks with my local Toyota dealership in Rockla I had an excellent experience with Charlie's Toyota in Augusta. After a frustrating un-productive 3/4 weeks with my local Toyota dealership in Rockland, friends suggested I go to Charlie's. I was wary and frustrated but hopeful...and shocked when in a very short time I found the right car at the right price with the right financing. It was very late and yet the everyone was nice, positive, cheerful, and very helpful. More important, they made it work for me and I walked out confident I had the right car. Tracy Ford was very good to work with and listened carefully - he steered me to the right SUV and everything fell into place. More
A. Pleasurable experience. Hassle free. No pressure. We did shop around but found that Charlie's was the best fit for us. Tim was very patient, he gave us his full attention, he answered We did shop around but found that Charlie's was the best fit for us. Tim was very patient, he gave us his full attention, he answered all our questions and explained things about the Rav-4 that we did not understand. More
Very Professional Went to look for a RAV 4 Hybrid ...... we were just looking. When we started talking to Tracy he showed us the new (last years model) Prius Vs that Went to look for a RAV 4 Hybrid ...... we were just looking. When we started talking to Tracy he showed us the new (last years model) Prius Vs that were on sale. We had thought that they were part of the used cars. He patiently explained all the new gizmos (buttons on the dash) and by the time he was done, we were ready to buy. Tracy was very knowledgeable, personable and was not pushy. After the sale he took the time to go over the controls again and even helped us set our phones up so we could use them hands free in the car. Everyone we dealt with were professional. We've always been happy with our experience buying from Charlie's. More
Great experience Brought my 80 year old.Nana to Charlies to look for a used Rav 4.and had a great experience. Tracy was a wonderful salesman. He was knowledgeable, pa Brought my 80 year old.Nana to Charlies to look for a used Rav 4.and had a great experience. Tracy was a wonderful salesman. He was knowledgeable, patient, and genuine. We looked at vehicles and Nana knew what she wanted and Tracy listened to what she wanted and helped us find Rav 4 that made her smile again. More
Top Notch Our salesman and Jeff Hanson were awesome.The RAV 4 LE was ready on time and all of the paper work was done in a very professional manner.We have leas Our salesman and Jeff Hanson were awesome.The RAV 4 LE was ready on time and all of the paper work was done in a very professional manner.We have leased two Wranglers,two Prius,five Highlanders, and one RAV 4 and pleased with the deals from Charlie's. More
GMC Terrain Jaret (salesman) made me feel right at home. What could've been a stressful time was made so much better by his friendliness and humor. He didn't push Jaret (salesman) made me feel right at home. What could've been a stressful time was made so much better by his friendliness and humor. He didn't push any vehicles on me and found me a vehicle he knew I would like (regardless of the fact that I was at a Toyota Dealership.) More
Best Car Buying Experience My experience began with Josh McArthur my sales consultant. He was pleasant, extremely helpful and very knowledgeable. There was no pressure from an My experience began with Josh McArthur my sales consultant. He was pleasant, extremely helpful and very knowledgeable. There was no pressure from anyone that I interacted with. I would clearly state that this was by far the very best car buying experience I have ever had! More