Chapman Hyundai Scottsdale

We were especially impressed with the salesmanship that Ian Edgerton exhibited. He was friendly, knowledgeable, and professional. He did an excellent job of explaining the features of the new car and repea Ian Edgerton exhibited. He was friendly, knowledgeable, and professional. He did an excellent job of explaining the features of the new car and repeatedly has expressed a willingness to help out in any way that he can in the future. Thanks so much! More

The experience was great. Tye and Ric were very helpful. The only concern I have is that I had a message from your salesman indicating an agreed on price and when I got to the dealership the price was $ 500 The only concern I have is that I had a message from your salesman indicating an agreed on price and when I got to the dealership the price was $ 500 more. Rather than argue the point I agreed to the price and purchased the vehicle. This was somewhat disappointing. Other than that the experience was great. More

Awful dealership to work with. They are anxious to avoid concerns. I am looking forward to a future when I don't have to hear the name Chapman. Update 12/20/12: Got the run around with these guys and concerns. I am looking forward to a future when I don't have to hear the name Chapman. Update 12/20/12: Got the run around with these guys and have had nothing but problems resolving issues. Avoid this dealer. More

I recently purchased a 2012 Hyundai Accent from Chapman Hyundai and had the best possible car buying experience. This was something I never heard of! Tye sat down with me and explained everything very th Hyundai and had the best possible car buying experience. This was something I never heard of! Tye sat down with me and explained everything very thorougly from the buying process to the warranty and service schedule. When it was time to drive away in my new car, Tye showed me how all the controls worked and even programmed the bluetooth. I did all the paperwork with Nick and needless to say I was a bit under the weather. Nick made it all seem very easy and had me out of there very quickly. I would recommend buying your next car with Chapman! More

Very impressed with Ian's knowledge of the vehicles and patience while explaining in detail all features. I particularly liked his easy going personality -- never felt pressured at all. The finance portion patience while explaining in detail all features. I particularly liked his easy going personality -- never felt pressured at all. The finance portion went quickly and painlessly working with a great finance manager who took the time to educate me on all aspects of the warranty, etc. Overall a great car-buying experience which is not easy to come by! I will highly recommend your dealership to my friends and family. More

I gave all 5's for the survey becuase everything went so smooth, twice. My wife and I don't have good credit, who does in this economy, we bought a car from them and with no hassle, no haggling, no in and smooth, twice. My wife and I don't have good credit, who does in this economy, we bought a car from them and with no hassle, no haggling, no in and out with the sales manager trying to beat us into a higher downpayment. Just friendliness and let's see what we can do. That car was totaled less than 2 months after purchase. We liked them so much, we decideed to go back and repeat the experience to replace the car that was just totaled. They treated us like champs and got us in and out in no time. Thank you, everyone there (Hyuandai!) and Ric. Thomas B More

I went to Hyundai to look into to buying a new sonata. I went to Mike Riado and he was great. He was very helpful and answered all questions we asked. Mike made buying a new car enjoyable thanx again!!! went to Mike Riado and he was great. He was very helpful and answered all questions we asked. Mike made buying a new car enjoyable thanx again!!! More

I brought my car in because my tire sensor kept engaging as well as my handsfree device stopped working. After an hour or so my car was complete. Robert let me know that I had a screw in my tire, which wa as well as my handsfree device stopped working. After an hour or so my car was complete. Robert let me know that I had a screw in my tire, which was repaired, and my handfree panel on my steering wheel was replaced. They also did a general inspection of my car and washed it. When I got to my car I checked the items that I had asked to be repaired. Upon realizing that my handsfree device still did not work, I went to Robert to let him know. He worked with me for at least 20 minutes trying to do everything he could to get it to work. In the end he concluded that my phone was the problem. I appreciated his effort and working with me until he found a reasonable solution to my problem. He did an excellent job. I would say that both of my problems were resolved sufficiently and I am satisfied. I am unsatisified, however, that within 1 day of service my check wiper fluid sensor came on. Considering I didn't use my wiper fluid during that 24 hour period, I would have expected that if it was low enough to trip the sensor that it should have been seen upon general inspection. I have not returned to the dealership to have this serviced as I don't have time for something I can do myself. It is just an annoyance that I thought should be mentioned. Otherwise, my experience that day was positive as always. More

Enjoyed doing business with Chapmans Hyundi of Scottsdale. Great staff, everyone was very pleasant and nice to work with. I contacted the dealer by email. We got all details and financing done bef Scottsdale. Great staff, everyone was very pleasant and nice to work with. I contacted the dealer by email. We got all details and financing done before we arrived. The only thing we had to do was pick the color and sign the papers. Thank you for making this a positive experience with the purchase of our new 2013 Elatra. Wendy and Roy More

Everyone in the dealership was very polite and friendly Everyone in the dealership was very polite and friendly and Joe Barone (my salesman) was excellent. Joe was very familiar with every option on the Everyone in the dealership was very polite and friendly and Joe Barone (my salesman) was excellent. Joe was very familiar with every option on the Hunndai and made sure I was comfortable with the car before I left the dealership. More