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Chapman Hyundai Scottsdale

Scottsdale, AZ

4.4
1,328 Reviews

3600 N. 89th Street

Scottsdale, AZ

85251

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1,328 Reviews of Chapman Hyundai Scottsdale

April 06, 2014

As usual the service center and staff do a great job of scheduling appointments, working around my schedule. After getting to the service center, the work is done in a timely, professional manner. I str More

by fbfb14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Andrews
February 10, 2014

Aronn was very helpful and knowledgable about the Hyundai Sonata that I was interested in. I purchased the car and it was quick and easy. I requested an owner's manual for the car a few days after I purcha More

by Emily85032
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aronn Slutsky
February 10, 2014

Great customer service, pricing, and attention to detail. It was a pleasure working with Ian and Joe. I got the car I wanted for a good price. Ian never rushed me and was always patient and knowledgeable ans More

by zupjack
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ian Edgerton, Joe Palmisano
January 11, 2014

Friendly and courteous. No high pressure. We were on a strict time schedule and they did everything to accommodate us. We found the vehicle we wanted for a very fair price. More

by khym54
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse Blount
October 25, 2013

Chip took us for a test drive and explained all the features of the Equus. Jake got us a great price. The whole buying experience was excellent. More

by MichaelWaide
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chip & Jake
October 10, 2013

What a simple way to buy a car..... internet..... Talked to Ian, met and bought.... Fabulous young man he knows his cars ,You have an asset in this young man don't let him leave. More

by JaanaKen1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Edgerton
October 09, 2013

One of my lights was on Tom Andrews took the car in and made sure I got home while the care was repaired. So happy with the work and happy with Tom. You have a GREAT employee here. More

by jdubb26
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Andrews
March 20, 2013

After horrible service at another dealership we called Chapman to see if they had any Elantra's. I spoke to Drake on the phone who gave me my pricing including the total out the door price on the spot! More

by Neumann
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drake
September 05, 2012

Ryan is a one of a kind salesmen! Not only was my transaction in purchasing my sonata quick and painless, you would have thought this young man knew me my entire life! He treated my husband and I lik More

by azcards11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Wildfong
July 20, 2012

Craigslist pricing is misleading. Tried to tack on an extra $1000.00 at the end of the deal for already installed alarm system. Referred to the car we were going to buy as a unicorn (one of a kind) and i More

by madair6050
Friendliness
Price
Recommend Dealer
No
Employees Worked With
john - andrew
Aug 02, 2012 -

Chapman Hyundai Scottsdale responded

Dear madair6050, Please allow me to introduce myself. My name is Jamie Cox and I am the Customer Relations Manager here at Chapman Scottsdale Autoplex. I would very much like to speak with you regarding your concerns. I am quite confident there has been a miscommunication regarding the options we have available on every vehicle. It is true we do have an alarm installed on all of our inventory as a protective measure for the dealership. It is possible you may have not understood that these alarms are available to our consumers as an option. Please feel free to give me a call so that I can be of further assistance. My direct line is 480-425-5902. With warmest regards, Jamie Cox Customer Relations Manager Chapman Scottsdale Autoplex

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