Chapman Hyundai Scottsdale

Great place to go for service I have owned several Hyundais and moved to AZ two years ago. Took my car to Chapman for service and have never been disappointed. They have been candi I have owned several Hyundais and moved to AZ two years ago. Took my car to Chapman for service and have never been disappointed. They have been candid about what needed to be done and what could wait. I would recommend them highly. Tom Andrews is the service advisor that I use and you cannot go wrong working with him More

First time great experience at a dealership not only hyundai - but also chapman vw. when i couldn't find a vehicle at hyundai, they wen't above and beyond to find one for me. also a shout out to not only hyundai - but also chapman vw. when i couldn't find a vehicle at hyundai, they wen't above and beyond to find one for me. also a shout out to joe barone, he does all the work and makes it easier for you with little to no stress. i would go back here and would recommend them to friends and family. More

Cameron and Jose save the day! So, aside from showing me some amazing tools and tech that they have to service today's new cars, they went to fixing some damage that occurred when I So, aside from showing me some amazing tools and tech that they have to service today's new cars, they went to fixing some damage that occurred when I hit a tire on the freeway. My fog lamp had been knocked loose and one of the brackets had broken, the alignment felt off, and the fog lamps would not power on. Within minutes of my arrival, the bracket was fixed, the lamp was mounted, and all they powered on. My alignment wasn't off, the tug I was feeling was from low power steering fluid which was topped off. Cam then came to let me know that I was just slightly overdue for an oil change. I had them perform that service before I left. Total time spent: 45 min. Total charged: an oil change at the 10% off special they were running. Jose nor Cam would let me pay for the other as it was "just a slightly larger screw, a fuse, and tiny bit of power steering fluid. They have always been my go to for service in the past. It was just experiences like this one that keeps me going back More

My buying experience After weeks of car shopping, I was worn out from the process. I then saw a car listed at Chapman Hyundai. My significant other had already been there, After weeks of car shopping, I was worn out from the process. I then saw a car listed at Chapman Hyundai. My significant other had already been there, and had a very good experience with a salesman there. We made an appointment, and after seeing and test driving a few cars, we bought one. And we couldn't be happier. We got a great price and everyone there from our salesman Tavo Terrrazas, to Tyson, the manager, were helpful without being overbearing like salesmen from other dealers sometimes can be. Once we picked a car, and settled on a price, there were no upselling or deletions. We got exactly what we bargained for. We couldn't be happier. I highly recommend anyone in the market for any of the many makes sold at Chapman to give it a try. You won't be disappointed. More

Amazing service (and I can be a tough customer) As a current owner of 5 vehicles I have a lot of experience at many different dealers and up until today I would have been singing the praises of a di As a current owner of 5 vehicles I have a lot of experience at many different dealers and up until today I would have been singing the praises of a different dealer. I was caught up in traffic and felt bad I was running late for my 7:30 am appointment so I called Camron, my service adviser to give him heads up. He was super nice and said we will be ready when you get here. About 15 minutes later I was greeted by both Camron and Jose, the mechanic. Both were extremely friendly and listened to my vehicle needs. The service lasted about 1 1/2 hours and met every expectation I had! Thanks to both for making my day and instilling my confidence again in dealer service! More

Impressed with Service Department Very impressed with Cameron and Brad at the service counter and with the mechanic who worked on my car! Great job by all! Thank you! Very impressed with Cameron and Brad at the service counter and with the mechanic who worked on my car! Great job by all! Thank you! More

No pressure I been looking for a 2015 hyundai genesis,not many out there at this time but chapman hyundai had the one I was looking for .working with Ryan for a I been looking for a 2015 hyundai genesis,not many out there at this time but chapman hyundai had the one I was looking for .working with Ryan for a few hours was pressure free.Joe handled the finance needs and made a few adjustment to the finance contract,also was fair on extended warranty plan More

Amazing dealer that went the extra mile to make it happen I went to Chapman Autoplex to look at a VW Jetta and noticed a Hyundai Elantra that caught my eye so I went to look at it while I was there and it see I went to Chapman Autoplex to look at a VW Jetta and noticed a Hyundai Elantra that caught my eye so I went to look at it while I was there and it seemed like a really nice car but I was in a tough negative equity situation with a Ford Fiesta that was less than a year old but was having continual problems, it was going to need a second transmission replacement in less than 36K and under a year. Carmen was the first sales person to approach my wife and I she was very nice and didn't pounce as is often the case with car dealers, she was very nice and understanding of my situation and instead of being high pressure listened to my situation suggested that we talk to another gentleman in the dealership, Justin who could better assess the situation so that we could find a car that we could work with based on my negative equity and see if it would be a car that I would even like, which is something I found to be very refreshing, an honest sales person at a car dealer. Carmen got Justin and explained the situation to Justin ahead of time so that I didn't have to tell him the same story again (another first for me in a car dealer) and Justin spoke to Mark in the sales tower and he quickly (a third first for me at a car dealer) came to me with a list of car that they had in stock that would have enough rebates & incentives to be able to balance out the negative equity so that the bank would be willing to let them take my existing car and make the deal for a new car. Then with the list in hand of what would definately work (there was no pressure to buy now, we had a relaxed talk over a soda about what type of cars most appealed to me so he could trim the list down to the right fit.) While we spoke Carmen & Justin were both asking I'm sure leading questions about my driving habits, preferences, passengers, pets, job and such but it never felt like anything more than a friendly chat. We finally arrived at a left over 2013 Hyundai Elantra Limited. I test drove the car with Carmen and it was automotive love within 2 miles, we went back to the dealership and worked out the entire deal in under 3 hours. From start to finish the entire process took less than 4 hours and I never felt pressured or rushed. Also when I have returned to the dealership for anything, Carmen and Justin make me feel like I'm friend not a customer, all dealers should strive for this level of experience. More

Oil Change vs New Car My Friend loved his 2013 Elantra and suggested before I have regular service (oil change) on my 2010 KIA I should "look" at the new Elantra's... WOW.. My Friend loved his 2013 Elantra and suggested before I have regular service (oil change) on my 2010 KIA I should "look" at the new Elantra's... WOW... LOVED many of the new features and found myself driving out with the new Elantra Sport... Great assistance from Ian in pointing out the various options... test drove several cars... Joe & Ian searched the "Right Car"... and we settled on a Great Lease option due to the low miles I drive annually.. Ian valuable time going over all the "Bells & Whistles" BEFORE I drove off the lot... including having me all set up on Hands Free Blue Tooth connection to my IPhone! Just got back from a little trip to Sedona... car preformed wonderfully... Great mileage... Great handling! Sun Roof was WONDERFUL! Gotta schedule the tinting but know I'll receive the same great service at this Dealership... They CARE about their customer satisfaction which is nice to receive this day and age! Keep up the Good Work Guys! More