Chapman Hyundai Scottsdale

I truly feel you want my business and show it.XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX it.XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX More

good work, good service, car fixed the same day, car was detailed, friendly employees, service writer, cashier, technicians..........all exceptional.......................................................... detailed, friendly employees, service writer, cashier, technicians..........all exceptional......................................................................................................................... More

I always receive excellent customer service at this dealership, which is why I always bring my vehicle there to be serviced! Joe is excellent at reviewing all the work that needs to be done and explain dealership, which is why I always bring my vehicle there to be serviced! Joe is excellent at reviewing all the work that needs to be done and explaining it to me, and goes the extra mile to make sure I have the best experience possible. I always know exactly what to expect because Joe keeps me apprised of anything that may need to be done to my vehicle. I feel safe driving my car because I know it is checked out thoroughly whenever I bring it in for service, and that makes me feel comfortable and confident about my vehicle's safety! This is definitely the best experience I have had with a dealership and I appreciate it enormously! The attention to detail and the excellent customer service are the reasons I have made trips up from Tucson just to have my car serviced here! Thanks, Joe! More

Prompt recognition, helpful advice, let us knew of potential discounts, very friendly, called promptly, solved my issue. Dealership was clean, organized. Scheduling service over phone was easy. Overal potential discounts, very friendly, called promptly, solved my issue. Dealership was clean, organized. Scheduling service over phone was easy. Overall extremely pleased! A pleasure to work with Joe again. More

I was counciled about service needed, some of which I could not have done at this time so only had the oil changed. I got the car back sooner than anticipated considering the number of cars in the servi could not have done at this time so only had the oil changed. I got the car back sooner than anticipated considering the number of cars in the service line when I arrived. The coffee in the lounge was great too. Ken More

this was my first visit, just to do the oil change on my new hyundai elantra touring. I had a great experience, and appreciate the fine service. Jake had been my salesman, recognized me as i walked in, an new hyundai elantra touring. I had a great experience, and appreciate the fine service. Jake had been my salesman, recognized me as i walked in, and entertained me in fine style the entire 45 min i had to wait. I got in and out on time, with a nice, shiny ride! Thanks! More

I COULD NOT PICK UP MY VAN THE DAY IT WAS FINISHED BEING WORKED ON. THE SERVICE AREA HAD ALREADY CLOSED WHEN MY HUSBAND GOT OFF WORK TO TAKE ME TO PICK UP MY VAN. I WENT THE NEXT DAY TO PICK IT UP. AFTER WORKED ON. THE SERVICE AREA HAD ALREADY CLOSED WHEN MY HUSBAND GOT OFF WORK TO TAKE ME TO PICK UP MY VAN. I WENT THE NEXT DAY TO PICK IT UP. AFTER I PAID THE BILL, I WAS HANDED THE KEYS AND TOLD THAT MY VAN WAS IN THE LOT TO THE RIGHT. THE THREE (3) PREVIOUS CUSTOMERS WERE TOLD THAT THEIR CAR HAS BEEN WASHED AND THE CAR WOULD BE PULLED AROUND AND THE AIR WOULD BE STARTED SO IT WOULD NOT BE SO HOT INSIDE THE CARS. MY VAN WAS NEITHER WASHED OR BROUGHT TO ME. I HAD TO FIND IT MYSELF AND YES IT WAS HOTTER THAN BLUE BLAZES INSIDE. I FELT LIKE CHOPPED LIVER. AM I NOT AS GOOD AS THE OTHER PEOPLE WHO BROUGHT THEIR CAR IN FOR SERVICE? I PAID MY BILL JUST LIKE THEM AND DID NOT ARGUE OR ANYTHING. JUST DID'T SEEM RIGHT. ANOTHER THING I'M 65 YEARS OLD AND HAVE TROUBLE WITH MY LEGS AND CAN'T WALK FOR ANY DISTANCE. SORRY FOR THE COMPLAINT, BUT I WAS UPSET WHEN I LEFT THE DEALER SHIP AND WANTED TO LET SOMEONE KNOW JUST HOW I FELT. ALL THE OTHER TIMES I VISITED YOUR DEALERSHIP WAS A GOOD EXPERIENCE. DEE HOGSTROM More

My first oil change on my 2011 Sonata. Also had an elusive rattle which they found and fixed. Joe was very professional and friendly. No wait. Car ready when promised. Even washed the car while it was elusive rattle which they found and fixed. Joe was very professional and friendly. No wait. Car ready when promised. Even washed the car while it was there. Same positive experience as when I bought the car. More

OUTSTANDING experience with Tye in sales, Russ the GM, Wes the Sales Mgr, and Alex in finance. Could not have asked for more! We bought two cars within one weekend! They were all courteous, fair, hig Wes the Sales Mgr, and Alex in finance. Could not have asked for more! We bought two cars within one weekend! They were all courteous, fair, highly informative and very polite. Really a top notch crew! Jeane More

JOE IS THE BEST. HE ALWAYS CALLS WHEN HE SAYS HE WILL. HE ALWAYS EXPLAINS WHAT HE IS FIXING AND HE ALWAYS TRYS TO FIT IT ALL INTO MY SCHEDULE. I KNOW I CAN DEPEND ON HIM TO BE HONEST WITH ME. MY ENGINE LITE ALWAYS EXPLAINS WHAT HE IS FIXING AND HE ALWAYS TRYS TO FIT IT ALL INTO MY SCHEDULE. I KNOW I CAN DEPEND ON HIM TO BE HONEST WITH ME. MY ENGINE LITE HAS COME ON MANY TIMES--ALWAYS FOR A DIFFERENT REASON. HE HELPS ME NOT TO GIVE UP AND GET FRUSTRATED ABOUT IT. More