Chapman Hyundai Scottsdale

Joe Mcanally was awesome, he explained exactly what needed to be done to my car, arranged the shuttle to have me dropped back at work. I can say this was an excellent experience. I am planning on using needed to be done to my car, arranged the shuttle to have me dropped back at work. I can say this was an excellent experience. I am planning on using this location for all the future services on my car. More

I had my first oil change for my new Sonata. The experience was great. I only had one thing to comment on. When they washed my car, the windows were not cleaned thoroughly and they came out worse experience was great. I only had one thing to comment on. When they washed my car, the windows were not cleaned thoroughly and they came out worse than when I brought it in. Lots of streaks and splashes.. No big deal but a little disappointing.. Thx. More

Everybody was extremely professional and courteous! Time for work took longer than anticipated is the only complaint. Pricing seems very fair; I will definitely go back when I need further service. The sche for work took longer than anticipated is the only complaint. Pricing seems very fair; I will definitely go back when I need further service. The scheduling department was accomodating when I need to reschedule. More

I am from NY and your staff out shines the NY dealers by a mile. When you first pull up you are greeted by a friendly service agent who listens to what your problem is and follows through. Then you are trea a mile. When you first pull up you are greeted by a friendly service agent who listens to what your problem is and follows through. Then you are treated like royality and escorted into a waiting room. Its makes you feel like a person instead of a name. More

Joe, our Service Representative, was friendly, he even remembered us from a previous visit, and he listened. Our car needed several different things and Joe was able to explain, in detail, what needed to remembered us from a previous visit, and he listened. Our car needed several different things and Joe was able to explain, in detail, what needed to be done. We felt he cared about the quality of his work and about us. More

STAFF WAS VERY GOOD. THE FACT THAT I NEED A FUEL FLUSH AND DECARB AT 23000 MILES IS VERY DISAPPOINTING. TRANSMISSION TROUBLE AT 23000 VERY DISAPPOINTING.SAME GAS I PUT IN MY 2005 CAMRY AND IT HAS 134000 M AND DECARB AT 23000 MILES IS VERY DISAPPOINTING. TRANSMISSION TROUBLE AT 23000 VERY DISAPPOINTING.SAME GAS I PUT IN MY 2005 CAMRY AND IT HAS 134000 MILES AND NEVER 1 ISSUE SPEAKS VOLUMES.I THINK YOU GET MY FRUSTRATION, ALSO, MY WIFE NOTICED THIS IS THE FIRST TIME I LEAVE THE DEALERSHIP AFTER SERVICE AND CAR IS NOT WASHED, SMALL ITEM. More

My experiences with your dealership and Joe, my customer service rep, have always been great. I appreciate professional, courteous, and friendly care. I look forward to the planned new and improved custom service rep, have always been great. I appreciate professional, courteous, and friendly care. I look forward to the planned new and improved customer waiting lounge when I return in the future for service. More

Mack Riggins & others with whom we dealt at Chapman made us feel comfortable that we were being provided with accurate and reliable information, necessary to make a decision that was right for us. The made us feel comfortable that we were being provided with accurate and reliable information, necessary to make a decision that was right for us. They did not try to "sell" us a car, they gave us the opportunity for the car to sell itself, then offered a fair price for the vehicle we selected. More

Everything about our car leasing experience was wonderful. Tyson was very knowledgeable about what he was selling, very personable, well mannered and provided excellant customer service. Everyone wonderful. Tyson was very knowledgeable about what he was selling, very personable, well mannered and provided excellant customer service. Everyone at Chapman was so willing to help and make us comfortable with the process. Finance department did a great job too, we where in and in good time. More

USING THE COSTCO METHOD MADE THE EXPERIENCE VERY PLEASENT. THE STAFF WAS VERY PROFFESSIONAL AND HELPFUL.I WAS CERTAINLY VERY PLEASED. IT STARTED WITH MY FIRST PHONE CALL WITH WES MARKS. HE WAS SO FR PLEASENT. THE STAFF WAS VERY PROFFESSIONAL AND HELPFUL.I WAS CERTAINLY VERY PLEASED. IT STARTED WITH MY FIRST PHONE CALL WITH WES MARKS. HE WAS SO FRIENDLY AND I WAS COMFORTABLE AND GAVE ME INFO REQUESTED. JOE BARONE HELPED THE NEXT DAY AS WES HAD A DAY OFF. BRAD IS PROBABLE THE BEST SALES MANAGERS I RUN INTO AFTER HAVING BOUGHT AND LEASED CARS OVER THE PAST 50 YEARS. I TRUSTED ALL THE PEOPLE I MET. THEY WERE VERY SINCERE. More