Chapman Hyundai Scottsdale

Joe in the service dept. was excellent. He checked into all of the recalls that my new sonata needed and was able to have all of the work completed in 75min. He gave me his card so that I could check in bu all of the recalls that my new sonata needed and was able to have all of the work completed in 75min. He gave me his card so that I could check in but also told me he would call when it was ready. He had it parked close, escorted me to the cashier and it was washed too! We will be doing all of our service here from now on. Thanks again. More

Daniel Parker, my service advisor, has been wonderful to work with. We have a recurring problem with the phone system in my car. It is not yet resolved. However, Daniel has stayed on top of it, has kept work with. We have a recurring problem with the phone system in my car. It is not yet resolved. However, Daniel has stayed on top of it, has kept me informed of what is being done, and has given me excellent customer service. Had it not been for him, I would be upset and frustrated by now! More

Over the past three and odd years I have visited with you, it is because of your super service and the quality of work too. I will be a lifelong customer. Your waiting area is comfortable and the reputat you, it is because of your super service and the quality of work too. I will be a lifelong customer. Your waiting area is comfortable and the reputation of Hyundai is catching on with the quality and yuour after sales service too. More

i am a repeat customer of your service dept. this is the first hyundai that we have owned and if things continue as they are, it won't be our last. we like our santa fe and are especially pleased with the s first hyundai that we have owned and if things continue as they are, it won't be our last. we like our santa fe and are especially pleased with the service we have received. your service writer,daniel is terrific, he makes me feel welcome and acts in a very professional manner. i am really pleased with the walk around he performs with each visit. when the service is completed i am greeted by a newly washed auto, (nice touch) and a friendly send off. More

The service is great at Chapman. It is to contact the service advisor and quick to get my vehicle in for service. We are always greeted with a smile and kept informed with the progress of service. Any qu service advisor and quick to get my vehicle in for service. We are always greeted with a smile and kept informed with the progress of service. Any questions are always answered thoroughly. David is very patient also. More

I had all the info before i walked into dealer. I recieved several phone calls that where very helpful from wes marks. I have bought through the costco auto buying program and was very happy. This t recieved several phone calls that where very helpful from wes marks. I have bought through the costco auto buying program and was very happy. This time the overall purchase took much longer than i had hoped but it wouldnt deter me from buy their again More

John Gage was awesome! Very helpful and friendly. Helped me find and purchase exactly what I was looking for. I would definitely recommend him. The sales manager worked with me on the price and trade-in so me find and purchase exactly what I was looking for. I would definitely recommend him. The sales manager worked with me on the price and trade-in so that I really felt like I got a good deal. The guy in the finance dept was also very nice to work with. More

I appreciated Tye Heinrichs' honest and friendly attitude. His confidence in the product as well as the dealership was evident and made me, as the customer, relax and experience that same confidence attitude. His confidence in the product as well as the dealership was evident and made me, as the customer, relax and experience that same confidence. The cooperation between various individuals in the purchase of a new vehicle was refreshing and made the entire procedure flow smoothly. More

I especially liked the 1 page overview of everything that was done on the vehicle. Very professional and complete. I commented to my husband and daughter how great the experience was from ease of making was done on the vehicle. Very professional and complete. I commented to my husband and daughter how great the experience was from ease of making the appointment to the great customer service. It was so easy and thorough. More

Joe Mcanally was very courteous when I first met him. Joe listened to me very well with respect to my issues and my vehicle. Joe called me with the diagnosis and repaired my vehicle. Joe gave me some r Joe listened to me very well with respect to my issues and my vehicle. Joe called me with the diagnosis and repaired my vehicle. Joe gave me some recommendations that I will follow up on in the near future with your dealership. I have worked customer service for the last 10 years with The Home Depot and really appreciated Mr. Mcanally's help with my vehicle. In the past, I have owned a Ford Explorer for 10 years and a Nissan Xterra for 5 years and neither of their dealerships showed me the same courtesy, follow-up or professionalism that Mr Mcanally did. You have a valuable employee and his professionalism should be recognized among his peers and your management team. Sincerely, Aarron Braskett More