
Chapman Hyundai Scottsdale
Scottsdale, AZ
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1,328 Reviews of Chapman Hyundai Scottsdale
I came in to get a window regulator repair and Joe also pointed out that I needed the 30,000 mile checkup. So I had that done, with the warranty in mind. Even though the appointment took a fair amount of pointed out that I needed the 30,000 mile checkup. So I had that done, with the warranty in mind. Even though the appointment took a fair amount of time, I was happy with the end result. On the way home I remembered that I had been thinking I had an oil leak and forgot to have them address that issue. So if Joe could give me a call I'd like to ask him about the car's inspection. More
Our salesman, Tyson was excellent - very knowledgeable about the Hyundai Santa Fe as well as all the comparable cars on the market. He has also been good with follow up calls to make sure we are satisfied about the Hyundai Santa Fe as well as all the comparable cars on the market. He has also been good with follow up calls to make sure we are satisfied with the car. Your finance person (Alex) was very pleasant when we met him but subsequently it became obvious to us that he was not pleased that we declined the extended warranty (we never take these) and appeared to intentionally hold up the paper work which delayed our departure with the car. As a result of this we were told we were not able to obtain the new insurance card that our insurance agent had faxed or e-mailed to your dealership earlier that day. Overall, however, our experience with your dealership was a good one. More
Doyle was asome and fast.When My Husband Called and talk to Joe mcanally and asked about his hyandi santa fe 2007.He was rude to my husband saying where he take'shis car does't do a good job.he will take it to Joe mcanally and asked about his hyandi santa fe 2007.He was rude to my husband saying where he take'shis car does't do a good job.he will take it to that place to have Cabin air flter,engine air filter,coolant flush and trans flush for cheaper price . More
Your $9.99 oil change cannot be beat. Hence the "great price" rating. Your $80 cabin filter replacement charge is outrageously expensive and, frankly, makes me leary and untrusting about repair co "great price" rating. Your $80 cabin filter replacement charge is outrageously expensive and, frankly, makes me leary and untrusting about repair costs for non-warranty items (none yet). Joe did good and my oil change was much quicker than usual. More
Daniel was very professional and nice. As for the quality of work I will not know yet. All I found was that the car seems to fall apart by the suggestions of what needed to be done to it once it gets past 10 of work I will not know yet. All I found was that the car seems to fall apart by the suggestions of what needed to be done to it once it gets past 100,000 miles. All recommended work would have been around $5,000. More
Doorlock problem was the reason for my visit--Daniel was super helpful in diagnosing the problem, and providing an accurate estimate of the cost. As a result, I gave him the go-ahead, and the work was comp super helpful in diagnosing the problem, and providing an accurate estimate of the cost. As a result, I gave him the go-ahead, and the work was completed promptly. I was completely satisfied with the replacment of all 4 lock actuators. More
Only compliant is that they did not properly place the battery connectors back on. A couple days later one of them loosened and had to fix myself. The waiting room was very clean and staff was friendly battery connectors back on. A couple days later one of them loosened and had to fix myself. The waiting room was very clean and staff was friendly in all communication with them. Average time to perform service. More
This was my first oil change on my 2010Tucson,so i thought i woulg bring it back for service where i bought it. Now i wonder if i made the right decision. When my wife left for work this morning there thought i woulg bring it back for service where i bought it. Now i wonder if i made the right decision. When my wife left for work this morning there was an oil spot about 3 inches across. Never had a leak until i brought it in for service. I called and told Dan and he said bring it in and they would check it out. So now i have to make another trip to correct a problem that never should of occured in the first place. More
As per usual Dan is extremely helpfull in helping me maintain my vehicle. He is extreely Knowegable and guides me in a contructive way to keep my SUV in pristine running order. It keeps unessary presure maintain my vehicle. He is extreely Knowegable and guides me in a contructive way to keep my SUV in pristine running order. It keeps unessary presure of me in order to be able to fulfill my proffessional obligations withhout having to worry about the efficiency of my vehicle. Thank God for Chapman Hyundai. More
I had an early appointment for a scheduled oil change, and as always Joe got me in on time. I was in and out without unnecessary delay. As I was paying my bill Joe was good enough to let me know that my and as always Joe got me in on time. I was in and out without unnecessary delay. As I was paying my bill Joe was good enough to let me know that my next service would be for a 30,000 maintenance and gave me a ballpark figure of what that might cost. I appreciate knowing that kind of information in advance. Aside from the service it was nice to see that they have added a single-cup flavored coffee maker and donuts in the customer lounge. More