Chapman Hyundai Scottsdale

Joe makes it very convenient for me to make appointments when I want them. He's always accurate about my time, usually getting me out earlier than expected. The women in the reception/payment area are als when I want them. He's always accurate about my time, usually getting me out earlier than expected. The women in the reception/payment area are also always very friendly and knowledgeable. I'll use you again, but would like to see prices lower and more competitive. $140+ for a battery? What if a person moves away? I don't like gimmicks to get people to continually use your service. It should be price and service only, not if "you come back each time we'll replace the batter for free" type of thing. Thanks More

We ended up quite embarrassed. Our only problem to date was getting the Media function (I-pod connection) to work. Joe looked in our front console and drew out the connecting cable that came with the car was getting the Media function (I-pod connection) to work. Joe looked in our front console and drew out the connecting cable that came with the car (we hadn't noticed it) hooked it up and everything was perfect! I'm impressed with the friendliness and competence shown by both your salesmen and now your service people! Of course, the car itself is a total STAR! I couldn't be happier - and say so often, (to my wife's chagrin). Thank you. Alfred R.(Ron) & Nancy Tossell More

This dealership was great. we were greeted as we pulled up and was test driving cars within 10 min. we were shown mulitple cars and allowed to look at them in great detail. we then found one that was just up and was test driving cars within 10 min. we were shown mulitple cars and allowed to look at them in great detail. we then found one that was just off the truck and we went and talked prices. they worked with me to figure something that works for me. they took the time to explain lease versus buying and showed that leasing was the path that was best for me. I would recommend this dealership to anyone looking to buy a new or used car. More

Joe was very easy to work with and was able to schedule appointment at last minute and he accommodated me on the same day. He was quick to understand my needs and help me service my vehicle accordingly. He appointment at last minute and he accommodated me on the same day. He was quick to understand my needs and help me service my vehicle accordingly. He had my given my car a wash to sweeten things. He was good. More

Jake is a great salesman- knowledgeable, friendly, patient, and very helpful in the decision-making process. A big thank you to Jeff Pevehouse for finding the perfect vehicle for me from inventory and patient, and very helpful in the decision-making process. A big thank you to Jeff Pevehouse for finding the perfect vehicle for me from inventory and working so hard and patiently to make it happen. My experience at Chapman was all positive and I couldn't be happier with the purchase of my new 2011 Hyundai Sonata Limited. More

Joe is great, very knowledgeable, very helpful, all around best service rep I've ever dealt with, on any car, (and this includes Mercedes). I will make it a point now to have my oil changes and other w around best service rep I've ever dealt with, on any car, (and this includes Mercedes). I will make it a point now to have my oil changes and other work done here at the dealership since I trust him to make sure I get the best service. More

I purchased a new Hyundai Sonota from Chapman in Oct, 2010 and been back there only twice for maintenance oil changes and tire rotation/balance. The salesman (Tye) who sold me the auto was friendly, know 2010 and been back there only twice for maintenance oil changes and tire rotation/balance. The salesman (Tye) who sold me the auto was friendly, knowledgable and helpful. Also, the same apllies to my service agent (Joe). So far, Chapman stands out for me. Keep up the good work. Jim Szura More

Wes Marks is one of the best car salesmen I have ever met. He is very knowledgeable on the car he is selling. Also, his personality is great. He went over every detail of the car and made sure that I met. He is very knowledgeable on the car he is selling. Also, his personality is great. He went over every detail of the car and made sure that I understood what he was talking about. Keep him around he is something special. Thank you Mark!! More

I can't say enough about Joe and the service I receive at this dealership every time I visit. I bring my Hyundai in for service every time it's supposed to be serviced, I wouldn't take it anywhere else beca this dealership every time I visit. I bring my Hyundai in for service every time it's supposed to be serviced, I wouldn't take it anywhere else because Joe makes sure that everything that needs taken care of gets taken care of, my car is always ready when promised and the people are all pleasant and friendly. Keep up the good work, and thanks for taking care of my car. I've tried to send this using the user name and password I have written down 3 times, I wish you would make it easier to send the survey. I'm now waiting to get a "new password" because I must have done something wrong when I registered originally, and I'm guessing because it's Sunday I won't get a new password until tomorrow. More

Why I have given Chapman Hyundai the lowest score possible - Because my recent visit they told me I needed my rear brakes replaced. Anytime I go in to get my car serviced for something like an oil ch possible - Because my recent visit they told me I needed my rear brakes replaced. Anytime I go in to get my car serviced for something like an oil change they find 4 or 5 more things that need fixed. This time they told me I needed to have my rear brakes replaced right away. Since I have been swindeled by them before I went somewhere else. In which I was not only informed but shown that my rear brakes wouldn't need replaced for another 6000 miles. The service I have received at Chapman Hyundai has been dishonest. I can only imagine all the other money they have swindeled out of me over the course of my car being serviced by them. Thankfully I have found a reliable honest Service shop who I will now be giving my business to. I will never go back Chapman Hyundai to have my car serviced. This is a cease and desist notice to stop all phone/email contact with me. I do work for a law firm and if chapman hyundai contacts me after receiving this letter I will not only contact the authorities but also the local news station about how dishonest they have been. Bethany Witz More