Chapman Hyundai Phoenix

My awesome experience buying a Chapman Hyundai Sonata Our experience was terrific. Time was taken to allow everything to sink in and think through...no rushing or cajoling. The salesman Justin Creasy sho Our experience was terrific. Time was taken to allow everything to sink in and think through...no rushing or cajoling. The salesman Justin Creasy showed us several models. My husband wanted a Sonata right off the bat. I wanted an Elantra GT. 16 years ago we purchased an Accent and an Elantra GLS both cars served us extremely well. We also purchased them at Chapman Hyundai, so we were return purchasers. Good for two should be good for three. We weren't wrong either. It wasn't until after I actually drove the Sonata that I truly appreciated the vehicle. And to Justin's credit he let me have a really nice long drive so I could really get the feel of the vehicle. After that it was paperwork time....yes I was dreading it originally but it wasn't a drudge at all. Everything we discussed or wanted to look at was presented to us in writing. Everything was up front and clearly exhibited with all possible extensions of time. One thing I really would like to mention is that at no time was anyone pushing a pen in our faces to sign something with things only vaguely scribbled on a page before us. EVERYTHING was clearly printed (from a computer) so there was no doubt as to what you were reading. Each time we spoke of another negotiation or idea we had a fresh sheet in front of us reflecting EXACTLY what we had been discussing, in finite detail. Nothing being left vague or unclear was extremely important to me. Each time we went back and forth I never once felt that they were getting irritated with us. They really wanted us to get the car with the payment that we wanted. We had stated the target we had in mind and they busted themselves backwards to meet and exceed that goal. By the time we were finished with this portion and went on to Steve in Finance the only thing left to do were the signatures on the paperwork. I would/will highly recommend any to #1 Buy a Hyundai, any Hyundai, #2 Purchase it from Chapman Hyundai and #3 Ask for Justin Creasy he will take really good care of you...and your car purchasing experience can be as awesome as ours was. More

Great Had a great experience at chapman. Veda was very helpful and easy to work with. I would recommend chapman to anyone that I know. It was quick and pain Had a great experience at chapman. Veda was very helpful and easy to work with. I would recommend chapman to anyone that I know. It was quick and painless. More

Awesome Experience I went in everyone was polite and friendly and I got the best deal possible I would recommend this facility for a great car buying experience. I went in everyone was polite and friendly and I got the best deal possible I would recommend this facility for a great car buying experience. More

overall amazing I feel the overall price of the car could have been lower. I am satisfied with payment amount and the car. Ron and Duane were amazing. I feel the overall price of the car could have been lower. I am satisfied with payment amount and the car. Ron and Duane were amazing. More

new lease Great experience. They made it easy and truly listened to my needs. I did not like I was pushed into my purchase or pressured to go above the minimums Great experience. They made it easy and truly listened to my needs. I did not like I was pushed into my purchase or pressured to go above the minimums I preferred. More

Great experience! It was pleasant, efficient and I was finished in a timely manner, with no high pressure involved. I felt welcomed and comfortable with the entire buyi It was pleasant, efficient and I was finished in a timely manner, with no high pressure involved. I felt welcomed and comfortable with the entire buying experience. More

Was quick and ez, I knew what I wanted The car was what I wanted and in the color I requested. I also got all the excess oriels also. Stan was very helpful. Great job. The car was what I wanted and in the color I requested. I also got all the excess oriels also. Stan was very helpful. Great job. More

Great experience Pat made the purchasing experience quick and painless. He helped me find the exact vehicle, color and features that I wanted. Then completed the nece Pat made the purchasing experience quick and painless. He helped me find the exact vehicle, color and features that I wanted. Then completed the necessary work to bring that vehicle to Chapman Hyundai from another dealership. More

Great customer service. Tony and Duane are awesome! Five stars for this dealership! I negotiated a deal with Duane Phillips and Tony Fioretto over the phone. Negotiating with them was very straight fo Five stars for this dealership! I negotiated a deal with Duane Phillips and Tony Fioretto over the phone. Negotiating with them was very straight forward and as painless as possible. They got back to me quickly and made themselves available to answer the 1000 questions I had. They were both was very knowledgeable, respectful, and attentive. Since I live out of state, I flew to this dealership and met with Tony to buy the car. Tony took the time to explain the ins and outs of the vehicle I was buying. He cared about my happiness and checked to make sure I had everything I needed. Even after I bought my car he was as quick as responding to my emails as he was before I bought it. True great customer service. I'm very happy I chose Chapman to purchase my car from and would recommend them to anyone! More

Great experience My last car was a continous money pit and very stressful, luckily Mr.Irizarry took care of everything and I was in and out of the dealership within ju My last car was a continous money pit and very stressful, luckily Mr.Irizarry took care of everything and I was in and out of the dealership within just a short time. I love my new car and the experience was great. More