
Chapman Hyundai Phoenix
Phoenix, AZ
Filter Reviews by Keyword
By Type
1,208 Reviews of Chapman Hyundai Phoenix
5 star rating all the way This was my 2nd dealing with Chapman Hyundai and I am so glad that I decided to go to this dealership rather than the one in Scottsdale. In May 2015 This was my 2nd dealing with Chapman Hyundai and I am so glad that I decided to go to this dealership rather than the one in Scottsdale. In May 2015 I had an older car which was breaking down and leaving in no mans land. I called with Hyundai dealers and Tim Mitchell told me he would beat the price of the Scottsdale dealership so I drove the 35 minute drive and I am so glad I did. Since my credit had issues I was sure that I would not get approved for a brand new car, but Tim and JP did their magic and I got a 2015 Elantra. Both of these gentlemen told me to back payments for a year, come back and I would be able to trade and interest would be lower. Well I did not wait a full year but 6 months and now am in a 2016 Elantra loaded with a sun roof, bush button start and many other features and to boot they worked their magic again because I was only to get the car at a interest rate that was 8 points lower than when I came in May, did not have to put any money down and will not have to pay any balance from the 2015 Elantra. The service was fantastic. Tim and I have now become friends and Jeff did an excellent job with financing. The entire dealership is very professional and really cares about the consumer.. My husband and I live in Kingman and have a Hyundai dealership there but will be driving down to Chapman for all future cars. When you think of a 5 star business, THINK CHAPMAN at Bell Road!!!!! More
Maintenance of 2010 Sonata I have been visiting this dealership since y arrival in Arizona. I have always found their service to be excellent and have enjoyed working with Jai I have been visiting this dealership since y arrival in Arizona. I have always found their service to be excellent and have enjoyed working with Jaime Heyns to arrange and process all my maintenance. Great dealership and great service. Thank you goes to Jaime and the team at Chapman. More
Very friendly, nice dealership, friendly employees. After they contacted me I decided to travel a distance to see how they could help me out with a trade and purchase of new car. Glad I went. They mad After they contacted me I decided to travel a distance to see how they could help me out with a trade and purchase of new car. Glad I went. They made me feel comfortable, very friendly and got me into a new Sonata Turbo. More
My 3rd Hyundai I just purchased my third Hyundai and couldn't be happier. I made my first purchase from Chapman Hyundai, and 2nd Hyundai purchase, in 2008. I love I just purchased my third Hyundai and couldn't be happier. I made my first purchase from Chapman Hyundai, and 2nd Hyundai purchase, in 2008. I love my old Santa Fe and had a great experience at the dealership so it was an easy decision to return. To Chapman when I was in need of a good, safe, and economical 2nd vehicle. The set vice was great and I found exactly what I needed. Also, though I haven't had the new Elantra in yet, I know my first experience in the service department will be just as uneventful as each of my previous visits thanks to my service rep Jamie. More
salesman Bruce Carey was very personable and attentive and answered all questions I put to him without being pushy. I also had contact with the finance individ Bruce Carey was very personable and attentive and answered all questions I put to him without being pushy. I also had contact with the finance individual whose name I cannot remember. I was also introduced to one of the service managers on duty and to the parts department representative. More
Performance Review I had an excellent experience purchasing my vehicle. The staff are professional, friendly and knowledgeable. I would recommend this the dealership and I had an excellent experience purchasing my vehicle. The staff are professional, friendly and knowledgeable. I would recommend this the dealership and the staff to those in the market for a Hyundai vehicle. More
Easy, straightforward, fun experience I contacted Chapman Hyundai in Phoenix as I live in Cottonwood to inquire on a brand new Elantra. Mike Cialdella answered the phone and I'm glad he di I contacted Chapman Hyundai in Phoenix as I live in Cottonwood to inquire on a brand new Elantra. Mike Cialdella answered the phone and I'm glad he did, I couldn't have asked for a better salesman to assist me. He answered all of my questions over the phone, emailed me pictures of the car from his cell phone and we handled all of my details in a professional manner as we joked around in the mix as well. I originally planned on going down to Phoenix to purchase the vehicle but Mike went above and beyond and offered to drive it up here to Cottonwood himself!!! Make made it up with no problems, took care of all of the paperwork work with me in the comfort of my own home and went over the entire vehicle with me as I am a bit older and its hard for me to understand the new technology in these cars. This was the best experience I have ever had in all of my years of car buying and will be referring anyone I know to Mike to pass on the 5 star service he gave me to others. Highly recommend this dealership and most importantly Mike Cialdella More
Awesome experience! I leased a 2015 Hyundai Sonata Sport last night from Michael Ciaidella Jr at Chapman Hyundai. Michael was far from your typical car salesman, he was v I leased a 2015 Hyundai Sonata Sport last night from Michael Ciaidella Jr at Chapman Hyundai. Michael was far from your typical car salesman, he was very knowledgeable about the car I wanted & truly seemed to care about getting me the absolute best deal I could get without having to be there for hours on end playing sales games. I would HIGHLY recommend visiting Michael if you're in the market for a vehicle & I plan on returning when I'm ready to get another. A++++++ More
a wonderful yet stressful day It has been a pleasant experience. Everyone was helpful with my sister and we came out with a wonderful car. Really great service team Thanks again ! It has been a pleasant experience. Everyone was helpful with my sister and we came out with a wonderful car. Really great service team Thanks again ! More
Chapman and Hyundai. I left the Chapman dealership, with more car than another Brand could match, with a superior warranty. What more is there to say? Great job to all the I left the Chapman dealership, with more car than another Brand could match, with a superior warranty. What more is there to say? Great job to all their staff. More