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Chapman Hyundai Phoenix

Phoenix, AZ

3.9
1,208 Reviews

999 West Bell Road

Phoenix, AZ

85023

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1,208 Reviews of Chapman Hyundai Phoenix

October 29, 2016

My new Genesis G80 If the Genesis had a three star badge on the hood it would be priced $15000 more on the sticker price. It's the quietest automobile that I've ever own More

by jcastro1018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Duane and Elmo, Rafael Felix
Oct 31, 2016 -

Chapman Hyundai Phoenix responded

jcastro1018 we are glad that you are enjoying your new Genesis, its one of the best cars on the road right now. Rafael is a great guy and truly cares about his customers and takes care of them during the sale and more importantly after. If I can be of assistance please email me at samayala@chapmanchoice.com

October 28, 2016

New car purchase Overall I find the car buying process to be high pressure and unpleasant. I feel that the car buyer has to be his/her own advocate. More

by mikenewt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Cialdella
Oct 31, 2016 -

Chapman Hyundai Phoenix responded

mikenewt thank you for your business- we try to provide a low pressure customer friendly experience if you would like to discuss please email me at samayala@chapmanchoice.com

October 25, 2016

NO PRESSURE!! WHEN I PULLED UP, THE SALESMEN WERE SO COURTEOUS. I TOLD THEM I WAS HERE TO SEE CHACE AND DAVID ESPINOSA. SHOWED ME THE WAY. THANK YOU. More

by mary37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CHACE.GM/DAVID ESPINOSA.SALESMAN/FINANCE DEPT
Oct 27, 2016 -

Chapman Hyundai Phoenix responded

Mary- Thank you so much for your business we are glad that you were able to connect with David he is a great guy- And of course Chace is our General Manager and he goes out of his way to make sure that all our customers. Are extremely satisfied. If I can be of assistance please email me at samayala@chapmanchoice.com

October 24, 2016

Good service! This is a great place to shop for your next vehicle. They have a lot of models to choose from, and if you don't see what you like ,they will find it f More

by sandys4771
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ross Avedissian sales/ Steve, financing
Oct 27, 2016 -

Chapman Hyundai Phoenix responded

Sandys4771 Thank you for your business- we are glad that you made the Chapman choide. We know that there are lot of choices out there and that is why we strive to provide excellent customer service. From the great selection of both new and pre-owned to many options of banks to get our customers financed. If I can be of assistance please email me at samayala@chapmanchoice.com

October 23, 2016

good I was impressed and had a smooth transition from having no car. The staff was wonderful and it was a quick and easy process to get me in a vehicle. More

by bigzay629950
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Veda S.
Oct 27, 2016 -

Chapman Hyundai Phoenix responded

bigzay629950 Thank you so much for your business- we are glad that you got Veda as your sales rep. she goes out of her way to take care of her customers.We provide a quick and efficient way of doing business and we are glad that you got to experience it. If I can be of any assistance please email me at samayala@chapmanchoice.com

October 21, 2016

Satisfied customer. The sales staff was very interested not only in selling a vehicle, but making sure we got what we wanted. It was a very satisfying experience and we a More

by mgsimm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ross
October 21, 2016

Frank We have purchased vehicles from this dealer in the past and that's why we keep coming back. The entire sales staff and including service department a More

by Frank Landino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Knox, JP, Rafael Felix
Oct 27, 2016 -

Chapman Hyundai Phoenix responded

Frank Thank you so much for your kind words and continued business. Rafael is a great example of the way we do business and rafael goes out of his way to provide excellent customer service before and after the sale. If you need any assitance with all the technology in the car just stop by or email me at samayala@chapmanchoice.com

October 21, 2016

Will be back Absolutely the best dealership and salesperson I have ever encountered. After my experience I will continue to deal with Chapman Hyundai and recommen More

by arangeliarodriguez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ross A.
Oct 28, 2016 -

Chapman Hyundai Phoenix responded

Thank you so much for your review. I am glad that you got to experience the chapman way of doing business. Thank you again and if there is anything I can do to be of assistance please email me at samayala@chapmanchoice.com

October 20, 2016

Drove Away with My Dream Car I had been looking into buying/leasing a Genesis Coupe 3.8l for months. I didn't think it was a reality but my car that I ended up trading in started More

by kathyj1178
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Creasy
Oct 27, 2016 -

Chapman Hyundai Phoenix responded

kathyj1178 Thank you so much for giving us the opportunity to help in your transportation needs. We are glad that we were able to get you into the car of your choice. We provide excellent customer service to all our customers whether they are 18 or 100. Thank you so much for your business and if I can be of any assitance please email me at samayala@chapmanchoice.com

October 20, 2016

Great Experience I was looking for a used but dependable vehicle. I was referred by a family member but went online to see what my options were. The application was si More

by monica.johnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve, Michael Cialdella
Oct 27, 2016 -

Chapman Hyundai Phoenix responded

Monica- Thank you so much for your business and also sending your daughter to purchase from us. We always try to provide all the information up front so that our customers can make a well informed decision. Everything from up front pricing options, options on down payments, monthly payments and upfront pricing on your trade. We also provide the best financing options and never quit trying to find a better financing package for our customers. We are glad we were able to find a better option for your daughter and lower her monthly payments. If I can be of assistance please feel free to call or email me at samayala@chapmanchoice.com

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