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Chapman Hyundai Phoenix

Phoenix, AZ

3.9
1,208 Reviews

999 West Bell Road

Phoenix, AZ

85023

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1,208 Reviews of Chapman Hyundai Phoenix

November 07, 2016

Review Cannot remember the salesman we were placed with to buy the car but he was not very professional. The gentleman that did our final paperwork also acte More

by village_rentals
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave was my 1st contact good
Nov 09, 2016 -

Chapman Hyundai Phoenix responded

village_rentals Please email me at samayala@chapmanchoice.com I would like to go over what happened with you. Our goal is always to provide the best customer service possible in all aspects of the transaction.

November 05, 2016

+++ Experience was very positive. Justin was very professional , nonaggressive which was appreciated . Justin listened to our needs showed us several ca More

by kellylaw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Creasy (leasing)
Nov 09, 2016 -

Chapman Hyundai Phoenix responded

Kellylaw Thank you so much for your continued business- we are glad that Justin Creasy was able to assist you in the transaction as well as finding the right vehicle for you. If you ever need anything please stop by call or you can email me at samayala@chapmanchoice.com

November 04, 2016

Interest, consideration, solution oriented: SOLD Arrived at the Dealership, fairly certain of my decision to buy out my lease on a 2013 Elantra and had a choice not to do so. I was shown why this was More

by burnettandburnett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Hennke
Nov 09, 2016 -

Chapman Hyundai Phoenix responded

burnettandburnett Thank you for your continued business- our goal is to always to provide our customers with all their options and with no pressure let you choose which vehicle and what financial package best works for you. If you need anything please feel free to stop by, call, or I can also be reached via email at samayala@chapmanchoice.com

November 01, 2016

White Glove Service If you want a great car buying experience without all the normal hustle/bustle just go to Chapman Bell Road and see Rafael Felix. My experience at the More

by rnelinks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafel Felix, Duane Phillips, Rafael Felix
Nov 02, 2016 -

Chapman Hyundai Phoenix responded

rnelinks Thank you so much for your business we are glad that you had a good experience with us. If I can be of assistance please email me at samayala@chapmanchoice.com - Sam Ayala, GSM

November 01, 2016

Finally got my Sonata! Always feel respected and appreciated at Chapman Bell Hyundai--whether I am coming in for service on my vehicles with Justin or whether I am purchasin More

by dorton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Nicholas
Nov 02, 2016 -

Chapman Hyundai Phoenix responded

Thank you so much for your continued business. As you already know we will provide you with great customer service during and after the sale. If I can help with anything please email me at samayala@chapmanchoice.com- Sam Ayala, GSM

November 01, 2016

Fabulous staffing The staff made us feel like family, no pressure,just perfection, I would love to send everyone there for any type service they don't push into any fas More

by Garcia family
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Cialdella
Nov 02, 2016 -

Chapman Hyundai Phoenix responded

Garcia Family We are happy that you made the choice to join the Chapman family. We love to have our customers refer customers to us that is one of the best compliment we can receive. If I can be of assistance please email me at samayala@chapmanchoice.com - Sam Ayala, GSM

October 31, 2016

John Hencke Loved. Loved. Loved my experience. Sales person was fantastic!!!! I am so happy with my purchase. I will be a return customer. Everyone was so helpful More

by nicole9288
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Hencke
Nov 02, 2016 -

Chapman Hyundai Phoenix responded

Nicole- That is awesome we are so glad that you love the experience. John is new to us but he has quickly adapted to our way of making sure that our customers are completely satisfied If I can help with anything please email at samayala@chapmanchoice.com

October 31, 2016

Satisfaction Want to thank everyone at Chapman because they were all so great, but special thanks to Rafael. Rafael is always amazing and reason why I keep coming More

by alcocer.hzlys
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael, Rafael Felix
Nov 02, 2016 -

Chapman Hyundai Phoenix responded

alcocer.hzlys we are so glad that you are a return customer, and yes Rafael is amazing he goes out of his way to make sure that his customers are completely satisfied if I can help with anything please email me at samayala@chapmanchoice.com

October 31, 2016

Donavan Jones Santa Fe 2017 This is my second Hyundai and I am very pleased with the dealership, the vehicle and especially my salesman; Rafael Fleix. He was professional, kept m More

by lang.jefner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hal Bliss
Nov 02, 2016 -

Chapman Hyundai Phoenix responded

lang.jefner Thank you so much for your business and patience while we found you the perfect car. I was the one involved and the search and eventually ended up placing the order for you. If I can be of further assistance please email me at samayala@chapmanchoice.com -Sam Ayala, GSM

October 31, 2016

New Car Experience I recently purchased a new car from Chapman Hyundai and it was a very good experience. After testing out several cars with the help of Mike I found th More

by missbring
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Cialdella
Nov 02, 2016 -

Chapman Hyundai Phoenix responded

missbring We are happy to hear that we were able to find the perfect car for you. If I can be of assistance please call me at samayala@chapmanchoice.com- Sam Ayala, GSM

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