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Chapman Hyundai Phoenix

Phoenix, AZ

3.9
1,208 Reviews

999 West Bell Road

Phoenix, AZ

85023

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1,208 Reviews of Chapman Hyundai Phoenix

October 20, 2016

excellent! The staff were friendly, efficient and knowledgable . Made our experience pleasant. Michael cialdella was very patient with us. We feel very pleased w More

by rickearheart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael was very patient ., Matt Trader, Michael Cialdella
Oct 21, 2016 -

Chapman Hyundai Phoenix responded

We would like to thank you for taking the time to provide us with this great feedback. We are glad you are pleased with you decision. Please remember if you ever have any questions or concerns to reach out to us. We thank you again for taking the time to provide us with this excellent review. Matt Trader Service Director

October 15, 2016

Accent Very helpful. Ross even sang to us in Serbian. It was a nice experience. Not pushy at all. Came in to buy used but Ross pointed out all the rebates, More

by sradulo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ross Avedissian
Oct 17, 2016 -

Chapman Hyundai Phoenix responded

We are so happy that you had a nice experience at our store. Ross is fairly new to our store, but was quick to learn the Chapman way of doing business. Thank you again for your business if you ever need anything please just stop by or you can reach me via email at Samayala@chapmanchoice.com

October 14, 2016

Don't listen to me It's a car dealership. It's you vs them. You already bought the car, so just take the survey and help the salesman make some money More

by markjaycox1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Cialdella
October 14, 2016

Excellent is a word that expresses the feeling one gets from being treated like someone special, and important. One can quickly determine if they are being tr More

by tommytanoose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Felix. S/Mgr Dwayne. Jaime Heyns, J.P Admin., Matt Trader, Rafael Felix
Oct 14, 2016 -

Chapman Hyundai Phoenix responded

Thank you so much for the kind words- our entire team at Chapman is happy to hear how happy you are. Our goal at Chapman is always to provide excellent customer service not only during the sale but also after the sale. If you ever need anything just stop on by, call, or you can reach me via email at SamAyala@chapmanchioce.com - Sam Ayala, General Sales Manager.

October 14, 2016

Very Happy Customers, my wife & I each bought a 2017 Sonata Kuddo's to the staff at Chapman Hyundai for enabling my wife and I to experience an awesome ability to drive two fine automobiles. We will spread the More

by carminepar5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Felix, Duane Phillips & JP, Rafael Felix
Oct 14, 2016 -

Chapman Hyundai Phoenix responded

carminepar5 Thank you so much for business- we are happy to hear that both you and your wife are enjoying the car and the experience at Chapman Hyundai. If you need anything further you can contact me at SamAyala@chapmanchoice.com - Sam Ayala, General Sales Manager

October 11, 2016

Great service Great employees Oil change and tire rotation done quickly Second service as good as first Looking forward to next visit Love it here More

by Drystew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime
Oct 12, 2016 -

Chapman Hyundai Phoenix responded

Thank you so much for the GREAT service review. We are super happy that second service was as good as the first. We look forward to seeing you for the third service and many more. Your feedback has brought happiness to all of us. Have a great week. - Matt Trader, Service Manager

October 09, 2016

Good Experience Very good experience dealing with Rafael and the Chapman team. As transparent and straightforward an experience as I have had, and I was treated very More

by cl_johnson2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Felix, Rafael Felix
Oct 12, 2016 -

Chapman Hyundai Phoenix responded

cl_johnson2 thank you for your business we are glad to hear that you had a good experience. That is the Chapman way of doing business. If you have any further questions you can email me at samayala@chapmanchoice.com Thank you Sam Ayala, General Sales Manager

October 09, 2016

2017 Santa Fe My Sales person Rafael Felix was extremely helpful. in addition to showing me all of the cars features, he made offered to lengthen the term my loan w More

by tganderson1991
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Felix, Duane Phillips, Rafael Felix
Oct 12, 2016 -

Chapman Hyundai Phoenix responded

tganderson1991 thank you for your business we appreciate the kind words. As you have found out we are here for you during the sale and after the sales as well. If you need anything just stop on by or you can email me at samayala@chapmanchoice.com - Sam Ayala, General Sales Manager

October 08, 2016

Great experience Love my new Hyundai! Excited for all the new room I have with my Tucson! The dealership took good care of me and made me a honest and fair deal. More

by nickt83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raphael, Rafael Felix
Oct 12, 2016 -

Chapman Hyundai Phoenix responded

nickt83 Thank you for your business we are happy to hear that you love your new Hyundai. We are always here to take care of you. If you need anything in the future I can be reached at samayala@chapmanchoice.com - Sam Ayala, General Sales Manager,

October 08, 2016

Happiness at Chapman Hyundai Wonderful experience ! I'm sorry, but I filled all this information in on the last screen ? This is my second Santa Fe Hyundai Sport, the last one was More

by jazz2shane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick, Rafael, Steve & Jamie, Rafael Felix
Oct 12, 2016 -

Chapman Hyundai Phoenix responded

jazz2shane we are glad to hear that everyone is safe, the Santa Fe is one of the safest SUV’s on the road. Both Nick and Rafael have a passion for taking care of their customers. If you need anything in the future I can be reached at samayala@chapmanchoice.com - Sam Ayala, General Sales Manager

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