Chapman Hyundai Phoenix

Drove Away with My Dream Car I had been looking into buying/leasing a Genesis Coupe 3.8l for months. I didn't think it was a reality but my car that I ended up trading in started I had been looking into buying/leasing a Genesis Coupe 3.8l for months. I didn't think it was a reality but my car that I ended up trading in started to go out part by part. I had run the number months back and it didn't seem like a feasible option. I decided to go back to looking one last time so I called ahead and asked if they had the car I wanted, they didn't but they said they could get it from a different dealership. I had already test driven the 2016 Genesis Coupe so I knew I loved the car. Everyone who worked with me did what they could to make it possible for me to get the car I've always wanted. They checked up on me before and even after I got the car to make sure I still loved it and didn't have any issues. The few issues I did have (cosmetic problems from the dealership they got the car in from) they fixed right away and are still in contact with me about any issues I do have. Definitely recommend Chapman Hyundai over all the other Hyundai dealerships I had visited. I had gone to 3 other Hyundai dealers and I didn't feel important at any of them. Even though I am young, Chapman Hyundai treated me like they did any other customer and didn't shrug me off as 'some kid' which happened to me at all the other dealers. All in all it was easier than I thought it would be. They made it very painless and inviting. More

Great Experience I was looking for a used but dependable vehicle. I was referred by a family member but went online to see what my options were. The application was si I was looking for a used but dependable vehicle. I was referred by a family member but went online to see what my options were. The application was simple online and I was approved in minutes. I chose 3 vehicles and spoke with the rep about each one. I was very clear on what I was looking for - price range, payments, etc. and Mike had it all worked out before I got there and had the car waiting for me to test drive. The longer portion was waiting to see the finance person and signing but everything else went pretty smooth. If you see something online, be specific when you get to the dealership and take your time. If a dealership gives you a deadline to purchase or get a certain price, then go somewhere else. Do what's best for you and your situation. Also, pay attention to the ** on the prices and read the description. Two weeks later, I recommended this dealership to my daughter based on my experience and she walked away with a brand new car as well. They recently called her back to let her know they were able to lower her payments -that's great news to have, especially before your first payment is due! More

excellent! The staff were friendly, efficient and knowledgable . Made our experience pleasant. Michael cialdella was very patient with us. We feel very pleased w The staff were friendly, efficient and knowledgable . Made our experience pleasant. Michael cialdella was very patient with us. We feel very pleased with our decision thank you. More

Accent Very helpful. Ross even sang to us in Serbian. It was a nice experience. Not pushy at all. Came in to buy used but Ross pointed out all the rebates, Very helpful. Ross even sang to us in Serbian. It was a nice experience. Not pushy at all. Came in to buy used but Ross pointed out all the rebates, ended up buying a new vehicle More

Excellent is a word that expresses the feeling one gets from being treated like someone special, and important. One can quickly determine if they are being tr is a word that expresses the feeling one gets from being treated like someone special, and important. One can quickly determine if they are being treated like a number (just go to any Government entity for service, and you know that feeling) or being truly respected and appreciated. I got that feeling of respect, and appreciation while dealing with the Chapman Sales & Service team. They did everything & more to get me the exact vehicle I wanted, no waste of time, and condescension was experienced. I appreciate a good team, and I feel no buyers remorse after the Sale because I know I can count on them it necessary. I Therefore Give this buying experience, and those who made it possible at Chapman a rating of "EXCELLENT". Tom Larson More

Very Happy Customers, my wife & I each bought a 2017 Sonata Kuddo's to the staff at Chapman Hyundai for enabling my wife and I to experience an awesome ability to drive two fine automobiles. We will spread the Kuddo's to the staff at Chapman Hyundai for enabling my wife and I to experience an awesome ability to drive two fine automobiles. We will spread the good word about your dealership. More

Great service Great employees Oil change and tire rotation done quickly Second service as good as first Looking forward to next visit Love it here Great employees Oil change and tire rotation done quickly Second service as good as first Looking forward to next visit Love it here More

Good Experience Very good experience dealing with Rafael and the Chapman team. As transparent and straightforward an experience as I have had, and I was treated very Very good experience dealing with Rafael and the Chapman team. As transparent and straightforward an experience as I have had, and I was treated very fairly with both of the vehicles I bought. Would definitely come back in the future. More

2017 Santa Fe My Sales person Rafael Felix was extremely helpful. in addition to showing me all of the cars features, he made offered to lengthen the term my loan w My Sales person Rafael Felix was extremely helpful. in addition to showing me all of the cars features, he made offered to lengthen the term my loan which lowered the rate. Outstanding! Also, he offered to assist me in setting up my phone to Bluetooth and installing my new license plate. Rafael is and always will be absolutely amazing! 10/10. More