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Chapman Hyundai Phoenix

Phoenix, AZ

3.9
1,208 Reviews

999 West Bell Road

Phoenix, AZ

85023

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1,208 Reviews of Chapman Hyundai Phoenix

June 02, 2017

Friendliness I had bought a car from Vida almost 4 years ago. I asked for her this time to purchase another car. She is a very helpful salesperson to fit the nee More

by kbabb3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vida. I don't remember the other contact staff's names.
Jun 12, 2017 -

Chapman Hyundai Phoenix responded

kbabb3 - Thank you so much for your repeat business we greatly appreciate it. We would appreciate any referrals you send to Veda. We will make sure she gets a copy of your review. If you need anything in the future please email me at Samayala@chapmanchoice.com. Sam Ayala, General Sales Manager

June 02, 2017

New car Everything was great. My wife loves the car and the sunroof and the color of the vehicle. The price of the car was a pretty good deal. However, I had More

by rghigh1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Nicholas, Rafael Felix
Jun 12, 2017 -

Chapman Hyundai Phoenix responded

rghigh1 - Glad to read that your wife loves the car! Sorry to read that you had to sign a couple times. If you would like to discuss further please email me at Samayala@chapmanchoice.com. Thank you again for your business! -Sam Ayala, General Sales Manager

June 01, 2017

My thanks to Chapman Bell Road Hyundai. I want to extend my thanks to Rafael Felix for his assistance and patience with me while I pondered the purchase of this car. I peppered him with ques More

by ganihneed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Felix
Jun 05, 2017 -

Chapman Hyundai Phoenix responded

ganihneed - Thank you for taking the time to write the review! We have to agree Rafael is a true representation of how we like to assist our customers! Enjoy that new car and if you need anything please call us or email me at: Samayala@chapmanchoice.com. Thank you - Sam Ayala, General Sales Manager

June 01, 2017

Best Dealership All the staff that helped me went above and beyond. They never tried to push me into anything I didn't want and never offered anything I didn't want. More

by valeriecristiano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Veda Schreiber, Michael Cialdella
Jun 05, 2017 -

Chapman Hyundai Phoenix responded

valeriecristiano - Thank you so much for choosing us for your vehicle needs! As you found out, we like to provide all our customers with all the necessary information to make a decision on your vehicle. If you need anything, please email me at Samayala@chapmanchoice.com. Sam Ayala, General Sales Manager

May 30, 2017

Don't go here Very poor customer service. Their communication skills need improvement. Not sure why they would let a customer driver a new vehicle off the lot whe More

by kkeeper01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bill C and Huey D
May 30, 2017 -

Chapman Hyundai Phoenix responded

kkeeper01 - Thank you for bringing this to my attention. We take customer satisfaction and communication very seriously. If you are still in the market or would like to discuss this further, please email me at Samayala@chapmanchoice.com. Sam Ayala, General Sales Manager

May 28, 2017

Top notch dealership Best car buying experience I have ever had. Staff was courteous and knowledgeable. My salesman went above and beyond to ensure I got everything I was More

by fruitychick2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Hennke
May 30, 2017 -

Chapman Hyundai Phoenix responded

fruitychick2000 - Thank you for your business and I will make sure to pass this along to Jonathon. If you have any questions please stop by or email me at Samayala@chapmanchoice.com. Sam Ayala, General Sales Manager

May 27, 2017

Excellent buying experience Friendly, easy going no pushy sales person who answered all of our questions about the cars we were interested in. Explained each question we had abou More

by wexleram
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerald "Nick" Nicholas
May 30, 2017 -

Chapman Hyundai Phoenix responded

wexleram - Thank you for your business! I will make sure to pass this along to Nick. I see that Nick has done a great job of answering all your questions, however, if you need anything, please stop by or email me at Samayala@chapmanchoice.com. Sam Ayala, General Sales Manager

May 27, 2017

2017 Elantra Great Dealership.....very good service department Jamie is awesome to work with. Love the sunroof in my 2017 Elantra. Thank you Johnny Rodriquez fo More

by lgardner2013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Rodriquez & Jamie
May 30, 2017 -

Chapman Hyundai Phoenix responded

lgardner2013 - Thank you for choosing Chapman Hyundai to service your Elantra. I am glad to hear that you had a great experience with our service staff! I will pass the message on over to Jaime, as well. If there is anything that I can do for you please feel free to email me at justinlenocker@chapmanchoice.com. Justin Lenocker, Service

May 27, 2017

Jamie We flew into town for weekend to visit our son and get him settled in an apartment and when I drive his car I noticed a horrible sound in steering whe More

by Prncssbeck07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie
May 30, 2017 -

Chapman Hyundai Phoenix responded

Prncssbeck07 - Thank you for choosing our service department to repair your vehicle. I am glad to hear that the service visit went smoothly for you. I know your time must have been limited with getting your son into an apartment over a weekend. If there is anything that I can do for you, please feel free to email me at justinlenocker@chapmanchoice.com. Justin Lenocker, Service

May 26, 2017

Awesome! The dealership itself is just awesome! I love the service department when I take my car to get oil changes as well as the sales department for getting More

by dulce0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Young Yoon
May 26, 2017 -

Chapman Hyundai Phoenix responded

dulce0 - Thank you so much for your continued business! We know you will love that NEW 2017 Elantra for years to come. When you are ready for another, we will be here to help! If you need anything please email me at Samayala@chapmanchoice.com. Sam Ayala, General Sales Manager

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