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Chapman Hyundai Phoenix

Phoenix, AZ

3.9
1,208 Reviews

999 West Bell Road

Phoenix, AZ

85023

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1,208 Reviews of Chapman Hyundai Phoenix

May 26, 2017

They go out of their way to accommodate you 120% Hyundai has been nothing but helpful in helping me finance a car with a lower credit score.. they helped me by building my credit, and letting me trad More

by vanessa.ramirez0113
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr Diaz
May 26, 2017 -

Chapman Hyundai Phoenix responded

vanessa.ramirez0113 - We are happy to hear that we were able to assist you in getting into your second vehicle. We are always here to help now and in future needs. As always, you can just stop by or you can reach me via email at Samayala@chapmanchoice.com. Sam Ayala, General Sales Manager

May 26, 2017

Excellent Happy with my process and the Staff! Thank you Rafael and everybody who helped me out. I will continue to stop by at your service department just as I More

by etama487
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Felix
May 26, 2017 -

Chapman Hyundai Phoenix responded

etama487 - Thank you for taking the time to write a review! And, thank you for your continued business. As you already know we make our process fun and easy! If you need anything in the future email me at samayala@chapmanchoice.com. Sam Ayala, General Sales Manager

May 25, 2017

Dealer is NOT recommended Sales Person and General Manager Georg are not holding up their promisses. Misleading promises and unprofessional business manners will lead not to pu More

by volker0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
General Manager George and Finance guy JP, Michael Cialdella
May 25, 2017 -

Chapman Hyundai Phoenix responded

Mr. Volker - We apologize we were not able to meet your expectations. We respected your request and did everything as you asked and we were very respectful to you and your time. We apologize we cannot control the lenders request for certain documents they need to provide a loan. We value your business and trust and believe we all lose in this kind of situation. Sincerely - George Salman, General Manager

May 25, 2017

Service department sucks! First visit was wonderful. Came back for recalls and had a horrible advisor she was RUDE and lied about closing times in saturday! My concerns were NO More

by Pinkchick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Justin and Jamie
May 25, 2017 -

Chapman Hyundai Phoenix responded

Pinkchick - We do apologize that we did not meet your expectation. We do value your time and that is why we did provide a loaner vehicle for you while we looked at your concern. We did inspect for your concern of the vehicle stalling when in park and turning the A/C on, but were unable to duplicate the concern. If the concern still continues, we would like to take another look at the vehicle at no expense to you and provide alternate transportation, as well. Please feel free to email me at justinlenocker@chapmanchoice.com or call me at (602)866-6162. Justin Lenocker, Service

May 25, 2017

Veloster purchase I loved the expediency in which my purchase was completed. I purchased the vehicle for my grandson who will be driving in a couple years. I'm glad I More

by sterlingahes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Johnson
May 25, 2017 -

Chapman Hyundai Phoenix responded

sterlingahes - Thank you for choosing Chapman for your vehicle needs! We are confident that your grandson will truly enjoy the Veloster! If you need anything please email me at Samayala@chapmanchoice.com. Sam Ayala, General Sales Manager

May 23, 2017

Excellent Car Purchase Experience Purchased a new 2017 Hyundai Santa Fe Sport on Saturday May 22nd from Veda. Overall it was a near perfect experience. No stress and everyone that we More

by Cave Creek Steve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Veda Schrieber
May 24, 2017 -

Chapman Hyundai Phoenix responded

Cave Creek Steve - Thank you for your purchase of the 2017 Santa Fe, what an awesome vehicle! We hope that you are enjoying it! We will make sure to pass this along to Veda. If you need anything please stop by or email at Samayala@chapmanchoice.com. -Sam Ayala, General Sales Manager

May 23, 2017

Purchase of 2017 Elantra We purchased a new Hyundai Elantra on April 27, 2017 with the assistance of Mr. Rafael Felix. The successful purchase of our new vehicle could be des More

by pbmornin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Felix
May 24, 2017 -

Chapman Hyundai Phoenix responded

pbmornin - Thank you for the purchase of your new Elantra, we will make sure to pass this along to Rafael! He is a true representation of how we do business at Chapman. We like to make the process fast, fun and easy! If you ever need anything feel free to stop by or email me at Samayala@chapmanchoice.com. -Sam Ayala, General Sales Manager Thank you

May 21, 2017

Excellent place to buy a car!! My salesman Rafael was of the utmost excellent person for me, as he was able to exceed in helping me with ALL my wants & needs! He was very easy to ta More

by robert.kolker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Felix
May 23, 2017 -

Chapman Hyundai Phoenix responded

Robert Kolker, You're very welcome! Thank you for your business, I am very happy to hear you met Rafael who has a high regard for our customers and you now have someone you can truly trust. We also appreciate your trust and referrals. We wish you great memories in your new Ionic. Sincerely, George Salman, General Manager

May 20, 2017

Chapman hyundai works to get you in to your vehicle Love chapman. They have always gone the extra mile to help me get the best rates on a great vehicle. Highly recommend them to family friends and co wo More

by keepemcoming
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George in finance, Justin Creasy
May 23, 2017 -

Chapman Hyundai Phoenix responded

Keepemcoming, We're always happy to go the extra mile for you. Thank you for your business and your recommendation, they are very much appreciated. I will be sure to share your feedback with Justin and the team. Sincerely, George Salman, General Manager

May 20, 2017

review Very pleased with everyone I dealt with. When I had needed to buy a new car I came right to this dealership because of the excellent service I had re More

by joalenewhitmer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 23, 2017 -

Chapman Hyundai Phoenix responded

Joalenewhitmer, Thank you for your business and sharing your experience. We look forward to serving you in the future, your trust and referrals are very much appreciated. Sincerely, George Salman, General Manager

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