Chapman Honda
Tucson, AZ
Filter Reviews by Keyword
By Type
508 Reviews of Chapman Honda
Rose is my Saleslady!!!! I've leased 1 and purchased 2 cars through Rose Ballis at Chapman Honda. I ask for her every time. She is prompt, helpful, comprehensive, cheerful and I've leased 1 and purchased 2 cars through Rose Ballis at Chapman Honda. I ask for her every time. She is prompt, helpful, comprehensive, cheerful and follows up with me after work hours and at my convenience. I'm so grateful you love your job and your dealership and are there for me when I need your assistance. Thank you More
I came in and to the Dealership and worked with Andrew. Although I didn’t end up purchasing a vehicle at this time, I just wanted to say that he really went above and beyond with the effort. When I’m ready Although I didn’t end up purchasing a vehicle at this time, I just wanted to say that he really went above and beyond with the effort. When I’m ready for a new car I’m definitely going to come see Andrew! More
Before I buy a car I like to look at Kelly Bluebook. I’d look for hours trying to find a car that best fit me and cane up with nothing. I want to Chapman talked with Andrew and he found me a car that meet m look for hours trying to find a car that best fit me and cane up with nothing. I want to Chapman talked with Andrew and he found me a car that meet my needs and price range in no time. I couldn’t be happier with my purchase and the level of customer service I got that day. More
Excellent Customer Service Service adviser was prompt, professional, and friendly. All service concerns were completed quickly. I'm very confident that the maintenance performed Service adviser was prompt, professional, and friendly. All service concerns were completed quickly. I'm very confident that the maintenance performed was of high quality. Ask for service adviser Matt M. - he's the best! More
My second Si from them This is my second lease from this store. Abel Ramos and his sales manager Ashur found me the exact terms and a price that I was looking for. This is t This is my second lease from this store. Abel Ramos and his sales manager Ashur found me the exact terms and a price that I was looking for. This is the car in this category to have. I did not have to make any compromises at all. Ivan made the time in finance easy and candid. These are the people that I want to deal with in the future when my lease is up. There was no pressure. There were only results; and I drove off the lot with exactly what I was looking for. Thank you team. Thank you Mr. Chapman. More
On Saturday 2/22/20 I had the worse experience with Robert Tyson. He was very unprofessional, demonstrated very poor customer service. He lost my sale to Dessert Toyota. Teri . Robert Tyson. He was very unprofessional, demonstrated very poor customer service. He lost my sale to Dessert Toyota. Teri . More
It's not supposed to work this way! I complimented one of my doctors recently because his organization actually gives the patient the impression that the patient's time is valuable too. I complimented one of my doctors recently because his organization actually gives the patient the impression that the patient's time is valuable too. Your "case" is undertaken AT THE TIME OF THE APPOINTMENT! That's how I felt at Chapman Honda a couple days ago, and I didn't even have an appointment! It was the first maintenance on my new CR-V and one of Chris' assistants "moved into position" as soon as my vehicle came to a stop in the Service drive. I received an initial completion update text minutes after I settled into the customer lounge. After 15 or 20 minutes, I texted him back to ask if he was on schedule. He gave me me an updated time, and he finished on schedule. I had the oil changed (Chris advised me that took 42 minutes), tires rotated, and a car wash. I was on my way an hour and 15 minutes after I drove in. I'm impressed. I'll tell my friends about this. More
Our family is very pleased with the Service Dept. Especially 1 dollar Scott & Ricky they always treat us like family. We are 1st time customers 2017-2019 and are very satisfied!!! We love Our 2026 Ho Especially 1 dollar Scott & Ricky they always treat us like family. We are 1st time customers 2017-2019 and are very satisfied!!! We love Our 2026 Honda Pilot we have been all over the USA. Merry Christmas to all of Our Tucson Chapman Service Dept. Rock & HFO More
Chris Pepsis is amazing !!! I come to Chris Pepsis with all my service needs and he is absolutely amazing , I love my experience with him !!! He always gets me in and out in a ti I come to Chris Pepsis with all my service needs and he is absolutely amazing , I love my experience with him !!! He always gets me in and out in a timely manner :) More