
Chapman Honda
Tucson, AZ
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512 Reviews of Chapman Honda
Customer service, management team has a poor way of communicating to its customers after calling with several attempts. I've left voice messages and nobody has yet to return any of my calls. I purchase communicating to its customers after calling with several attempts. I've left voice messages and nobody has yet to return any of my calls. I purchased a used Toyota about 6 weeks ago my temporary tag expires tomorrow June 11, 2020! I'm not happy with my experience at all!!! More
low oil indicator required instant service and oil change Called Dale and he worked me in on a busy Friday afternoon when the oil level indicator showed 15% low and car was needed and was concerned about driv Called Dale and he worked me in on a busy Friday afternoon when the oil level indicator showed 15% low and car was needed and was concerned about driving the car in that condition. The service was quick and filter was replaced and car was washed and total service was greatly appreciated. More
Alex Murillo sold us a 2020 CRV, and we really thank him for his patience, he is a great person ,my wife and I are really happy, He did a great job,, in team with Vince Pedregon. Thanks to all the HONDA tea for his patience, he is a great person ,my wife and I are really happy, He did a great job,, in team with Vince Pedregon. Thanks to all the HONDA team. More
Andrew was SUCH a big help. He was very reliable and flexible to my needs. Everyone was very friendly and the dealership itself was very clean and organized. Andrew picked the PERFECT car for me and i a flexible to my needs. Everyone was very friendly and the dealership itself was very clean and organized. Andrew picked the PERFECT car for me and i am IN LOVE with it. 10/10 recommend going to see him!! More
Rose is my Saleslady!!!! I've leased 1 and purchased 2 cars through Rose Ballis at Chapman Honda. I ask for her every time. She is prompt, helpful, comprehensive, cheerful and I've leased 1 and purchased 2 cars through Rose Ballis at Chapman Honda. I ask for her every time. She is prompt, helpful, comprehensive, cheerful and follows up with me after work hours and at my convenience. I'm so grateful you love your job and your dealership and are there for me when I need your assistance. Thank you More
I came in and to the Dealership and worked with Andrew. Although I didn’t end up purchasing a vehicle at this time, I just wanted to say that he really went above and beyond with the effort. When I’m ready Although I didn’t end up purchasing a vehicle at this time, I just wanted to say that he really went above and beyond with the effort. When I’m ready for a new car I’m definitely going to come see Andrew! More
Before I buy a car I like to look at Kelly Bluebook. I’d look for hours trying to find a car that best fit me and cane up with nothing. I want to Chapman talked with Andrew and he found me a car that meet m look for hours trying to find a car that best fit me and cane up with nothing. I want to Chapman talked with Andrew and he found me a car that meet my needs and price range in no time. I couldn’t be happier with my purchase and the level of customer service I got that day. More
Excellent Customer Service Service adviser was prompt, professional, and friendly. All service concerns were completed quickly. I'm very confident that the maintenance performed Service adviser was prompt, professional, and friendly. All service concerns were completed quickly. I'm very confident that the maintenance performed was of high quality. Ask for service adviser Matt M. - he's the best! More
My second Si from them This is my second lease from this store. Abel Ramos and his sales manager Ashur found me the exact terms and a price that I was looking for. This is t This is my second lease from this store. Abel Ramos and his sales manager Ashur found me the exact terms and a price that I was looking for. This is the car in this category to have. I did not have to make any compromises at all. Ivan made the time in finance easy and candid. These are the people that I want to deal with in the future when my lease is up. There was no pressure. There were only results; and I drove off the lot with exactly what I was looking for. Thank you team. Thank you Mr. Chapman. More
On Saturday 2/22/20 I had the worse experience with Robert Tyson. He was very unprofessional, demonstrated very poor customer service. He lost my sale to Dessert Toyota. Teri . Robert Tyson. He was very unprofessional, demonstrated very poor customer service. He lost my sale to Dessert Toyota. Teri . More