Chapman Honda

Adam Kugelman is the best!!! I love my new ride and got a great deal, highly recommend buying from him at Chapman! Quick and simple financing, got me in my new ride with everything I wanted! great deal, highly recommend buying from him at Chapman! Quick and simple financing, got me in my new ride with everything I wanted! More

DEFINING SERVICE-Extraordinary Assistance During Tough Times I HIGHLY RECOMMEND Chapman Honda of Tucson. From start to finish, our experience with the Chapman Honda Service Department was spectacular. I will nev I HIGHLY RECOMMEND Chapman Honda of Tucson. From start to finish, our experience with the Chapman Honda Service Department was spectacular. I will never forget their compassion and great service. My husband and I are at high risk for complications should we be exposed to the Coronavirus. We haven’t even grocery shopped for three months. Our Honda Pilot is under warranty and needed maintenance but we couldn’t risk going in for service. At 200 miles overdue, we were concerned our warranty would be at risk. I called Chapman to discuss our concerns and options. A very compassionate person, Rachel in the Service Department, informed me that Chapman would come pick up our car, perform the services needed, and then drive it back to our home. I actually cried with relief. Caring Chapman service providers, like Parker, wore gloves and masks, and covered our seats with plastic sheets. The vehicle was sanitized after the service and again, after it was driven back to our home. Dale, our wonderful service manager, helped us to avoid any person-person contact. He was very professional, thoughtful, and thorough. He called to inform us and okay all of the services that needed to be provided during our 30k checkup. Chapman's prices were fair and reasonable, as always. AN AMAZING EXPERIENCE - We now have peace of mind that our Honda Pilot is in good condition and that we didn’t risk our health. Thank you, Chapman Honda, for extraordinary service when we really needed it. More

Customer service, management team has a poor way of communicating to its customers after calling with several attempts. I've left voice messages and nobody has yet to return any of my calls. I purchase communicating to its customers after calling with several attempts. I've left voice messages and nobody has yet to return any of my calls. I purchased a used Toyota about 6 weeks ago my temporary tag expires tomorrow June 11, 2020! I'm not happy with my experience at all!!! More

low oil indicator required instant service and oil change Called Dale and he worked me in on a busy Friday afternoon when the oil level indicator showed 15% low and car was needed and was concerned about driv Called Dale and he worked me in on a busy Friday afternoon when the oil level indicator showed 15% low and car was needed and was concerned about driving the car in that condition. The service was quick and filter was replaced and car was washed and total service was greatly appreciated. More

Alex Murillo sold us a 2020 CRV, and we really thank him for his patience, he is a great person ,my wife and I are really happy, He did a great job,, in team with Vince Pedregon. Thanks to all the HONDA tea for his patience, he is a great person ,my wife and I are really happy, He did a great job,, in team with Vince Pedregon. Thanks to all the HONDA team. More

Andrew was SUCH a big help. He was very reliable and flexible to my needs. Everyone was very friendly and the dealership itself was very clean and organized. Andrew picked the PERFECT car for me and i a flexible to my needs. Everyone was very friendly and the dealership itself was very clean and organized. Andrew picked the PERFECT car for me and i am IN LOVE with it. 10/10 recommend going to see him!! More

Rose is my Saleslady!!!! I've leased 1 and purchased 2 cars through Rose Ballis at Chapman Honda. I ask for her every time. She is prompt, helpful, comprehensive, cheerful and I've leased 1 and purchased 2 cars through Rose Ballis at Chapman Honda. I ask for her every time. She is prompt, helpful, comprehensive, cheerful and follows up with me after work hours and at my convenience. I'm so grateful you love your job and your dealership and are there for me when I need your assistance. Thank you More

I came in and to the Dealership and worked with Andrew. Although I didn’t end up purchasing a vehicle at this time, I just wanted to say that he really went above and beyond with the effort. When I’m ready Although I didn’t end up purchasing a vehicle at this time, I just wanted to say that he really went above and beyond with the effort. When I’m ready for a new car I’m definitely going to come see Andrew! More

Before I buy a car I like to look at Kelly Bluebook. I’d look for hours trying to find a car that best fit me and cane up with nothing. I want to Chapman talked with Andrew and he found me a car that meet m look for hours trying to find a car that best fit me and cane up with nothing. I want to Chapman talked with Andrew and he found me a car that meet my needs and price range in no time. I couldn’t be happier with my purchase and the level of customer service I got that day. More

Excellent Customer Service Service adviser was prompt, professional, and friendly. All service concerns were completed quickly. I'm very confident that the maintenance performed Service adviser was prompt, professional, and friendly. All service concerns were completed quickly. I'm very confident that the maintenance performed was of high quality. Ask for service adviser Matt M. - he's the best! More