Chapman Honda

I had the pleasure working with Roman Todorovich and he was the best to work with! Roman and the Chapman Honda Team made my buying experience so easy and comfortable throughout the whole process and love m was the best to work with! Roman and the Chapman Honda Team made my buying experience so easy and comfortable throughout the whole process and love my new car! I highly recommend Roman and his team for any of your car needs! Thank you so much for everything! More

I don’t see how she received negative reviews? We told her we were not buying that day and we were just looking and wanted to compare a test drive of a vehicle with another truck. She gave us keys, pulled her we were not buying that day and we were just looking and wanted to compare a test drive of a vehicle with another truck. She gave us keys, pulled the truck around and said take your time. We parked it after the drive and told her it drove well but we had to leave to pick up our daughter. She gave us her card and said when we are ready please give her a call and nice meeting is. It was pleasant, professional and honest. More

ServiceDepartment I have purchased 4 cars from Chapman in the last 10 years. I have worked with one service advisor, whom I have known for 25 years. I took my car to Ch I have purchased 4 cars from Chapman in the last 10 years. I have worked with one service advisor, whom I have known for 25 years. I took my car to Chapman to have a part fixed on my car. The bottom front bumper on my car came loose, so I took it to the only place I trust. However, the trust has been crushed. I left the car lot with a replaced piece of the front bumper. As I am driving home, the piece they installed came off. I called the service advisor, as I was driving to let him know parts are flying off my car. He had it towed to Honda, then the Manager of the service department, said that he wasn't going to fix it because it I must have hit something. I didn't hit anything, the part came loose and it almost caused a collision as I was driving. This is the fault of the technician who installed the part and Honda is not taking responsibility for the damage done to my car. This is a company I have trusted to take care of my cars for the last 10 years, an advisor I have known for 25 years and now they don't want to fix the mistake they made. I have lost trust in Chapman Honda. I am not recommending that you don't use Chapman services, this message is for the manager who has broken the trust I have had in Chapman for many years. The manager who isn't taking responsibility for the high risk situation his service department put me in and for questioning my integrity. The lack of integrity this manager displays, is a reflection of the integrity of Chapman Honda. More

Adam Kugelman is the best!!! I love my new ride and got a great deal, highly recommend buying from him at Chapman! Quick and simple financing, got me in my new ride with everything I wanted! great deal, highly recommend buying from him at Chapman! Quick and simple financing, got me in my new ride with everything I wanted! More

DEFINING SERVICE-Extraordinary Assistance During Tough Times I HIGHLY RECOMMEND Chapman Honda of Tucson. From start to finish, our experience with the Chapman Honda Service Department was spectacular. I will nev I HIGHLY RECOMMEND Chapman Honda of Tucson. From start to finish, our experience with the Chapman Honda Service Department was spectacular. I will never forget their compassion and great service. My husband and I are at high risk for complications should we be exposed to the Coronavirus. We haven’t even grocery shopped for three months. Our Honda Pilot is under warranty and needed maintenance but we couldn’t risk going in for service. At 200 miles overdue, we were concerned our warranty would be at risk. I called Chapman to discuss our concerns and options. A very compassionate person, Rachel in the Service Department, informed me that Chapman would come pick up our car, perform the services needed, and then drive it back to our home. I actually cried with relief. Caring Chapman service providers, like Parker, wore gloves and masks, and covered our seats with plastic sheets. The vehicle was sanitized after the service and again, after it was driven back to our home. Dale, our wonderful service manager, helped us to avoid any person-person contact. He was very professional, thoughtful, and thorough. He called to inform us and okay all of the services that needed to be provided during our 30k checkup. Chapman's prices were fair and reasonable, as always. AN AMAZING EXPERIENCE - We now have peace of mind that our Honda Pilot is in good condition and that we didn’t risk our health. Thank you, Chapman Honda, for extraordinary service when we really needed it. More

Customer service, management team has a poor way of communicating to its customers after calling with several attempts. I've left voice messages and nobody has yet to return any of my calls. I purchase communicating to its customers after calling with several attempts. I've left voice messages and nobody has yet to return any of my calls. I purchased a used Toyota about 6 weeks ago my temporary tag expires tomorrow June 11, 2020! I'm not happy with my experience at all!!! More

low oil indicator required instant service and oil change Called Dale and he worked me in on a busy Friday afternoon when the oil level indicator showed 15% low and car was needed and was concerned about driv Called Dale and he worked me in on a busy Friday afternoon when the oil level indicator showed 15% low and car was needed and was concerned about driving the car in that condition. The service was quick and filter was replaced and car was washed and total service was greatly appreciated. More

Alex Murillo sold us a 2020 CRV, and we really thank him for his patience, he is a great person ,my wife and I are really happy, He did a great job,, in team with Vince Pedregon. Thanks to all the HONDA tea for his patience, he is a great person ,my wife and I are really happy, He did a great job,, in team with Vince Pedregon. Thanks to all the HONDA team. More

Andrew was SUCH a big help. He was very reliable and flexible to my needs. Everyone was very friendly and the dealership itself was very clean and organized. Andrew picked the PERFECT car for me and i a flexible to my needs. Everyone was very friendly and the dealership itself was very clean and organized. Andrew picked the PERFECT car for me and i am IN LOVE with it. 10/10 recommend going to see him!! More