Chapman Honda
Tucson, AZ
Filter Reviews by Keyword
By Type
503 Reviews of Chapman Honda
John Discorfano made my first time car buying experience, stress free and exciting! This man knows his stuff! He is most gracious! Thank you John! stress free and exciting! This man knows his stuff! He is most gracious! Thank you John! More
Costa Halabi is Exceptional!! He is knowledgeable, helpful, but most of he cares!!! After doing business at other Honda Locations in different cities, I have never experienced such great service.. Th helpful, but most of he cares!!! After doing business at other Honda Locations in different cities, I have never experienced such great service.. Thank you More
I had fast, excellent service this morning due to Mathew McDonald's successful effort to get me out the door in record time. Thank you, Mathew! McDonald's successful effort to get me out the door in record time. Thank you, Mathew! More
My experience was exceptional again with Ashur. This is the kind of person every company wishes they had. He is always professional, friendly and helpful in answering any questions. I would highly recomm the kind of person every company wishes they had. He is always professional, friendly and helpful in answering any questions. I would highly recommend Ashur and Chapman Honda to my family & friends. Thank you again for everything. More
Do not come here if you are looking for a good deal on a vehicle. Get out your checkbook/loan for them. They don't have room to make a 'fair' price which is why they probably have such a huge business. I sa vehicle. Get out your checkbook/loan for them. They don't have room to make a 'fair' price which is why they probably have such a huge business. I saved 2200 by not buying here. More
I had the pleasure working with Roman Todorovich and he was the best to work with! Roman and the Chapman Honda Team made my buying experience so easy and comfortable throughout the whole process and love m was the best to work with! Roman and the Chapman Honda Team made my buying experience so easy and comfortable throughout the whole process and love my new car! I highly recommend Roman and his team for any of your car needs! Thank you so much for everything! More
Terrible Customer Service from the Service Department!! Have a recall and made an appointment. Go in and am told 1 1/2 hours later that they do not have the part?? They called and left a message...after ha Have a recall and made an appointment. Go in and am told 1 1/2 hours later that they do not have the part?? They called and left a message...after half an hour...Wow - Hello - I'm sitting in your lobby!! You don't know that you don't have the needed part the day before? Unbelievable!! Unless you want to waste time...this is NOT the place to go!! More
I don’t see how she received negative reviews? We told her we were not buying that day and we were just looking and wanted to compare a test drive of a vehicle with another truck. She gave us keys, pulled her we were not buying that day and we were just looking and wanted to compare a test drive of a vehicle with another truck. She gave us keys, pulled the truck around and said take your time. We parked it after the drive and told her it drove well but we had to leave to pick up our daughter. She gave us her card and said when we are ready please give her a call and nice meeting is. It was pleasant, professional and honest. More
ServiceDepartment I have purchased 4 cars from Chapman in the last 10 years. I have worked with one service advisor, whom I have known for 25 years. I took my car to Ch I have purchased 4 cars from Chapman in the last 10 years. I have worked with one service advisor, whom I have known for 25 years. I took my car to Chapman to have a part fixed on my car. The bottom front bumper on my car came loose, so I took it to the only place I trust. However, the trust has been crushed. I left the car lot with a replaced piece of the front bumper. As I am driving home, the piece they installed came off. I called the service advisor, as I was driving to let him know parts are flying off my car. He had it towed to Honda, then the Manager of the service department, said that he wasn't going to fix it because it I must have hit something. I didn't hit anything, the part came loose and it almost caused a collision as I was driving. This is the fault of the technician who installed the part and Honda is not taking responsibility for the damage done to my car. This is a company I have trusted to take care of my cars for the last 10 years, an advisor I have known for 25 years and now they don't want to fix the mistake they made. I have lost trust in Chapman Honda. I am not recommending that you don't use Chapman services, this message is for the manager who has broken the trust I have had in Chapman for many years. The manager who isn't taking responsibility for the high risk situation his service department put me in and for questioning my integrity. The lack of integrity this manager displays, is a reflection of the integrity of Chapman Honda. More
Adam Kugelman is the best!!! I love my new ride and got a great deal, highly recommend buying from him at Chapman! Quick and simple financing, got me in my new ride with everything I wanted! great deal, highly recommend buying from him at Chapman! Quick and simple financing, got me in my new ride with everything I wanted! More