Back

Chapman Honda

Tucson, AZ

4.1
500 Reviews

4426 E 22nd St

Tucson, AZ

85711

Directions

By Type

500 Reviews of Chapman Honda

March 04, 2021

My experience was exceptional again with Ashur. This is the kind of person every company wishes they had. He is always professional, friendly and helpful in answering any questions. I would highly recomm More

by Linda Jaffe-Mabante
Recommend Dealer
Yes
Employees Worked With
Ashur Davoudikia
Mar 05, 2021 -

Chapman Honda responded

Thanks for leaving a review, and mentioning Ashur. You're right, Ashur is phenomenal! We are happy to have him on our team! - Your Friends at Chapman Honda

February 02, 2021

Do not come here if you are looking for a good deal on a vehicle. Get out your checkbook/loan for them. They don't have room to make a 'fair' price which is why they probably have such a huge business. I sa More

by justamechanic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chapman Auto Marketing
Apr 20, 2021 -

Chapman Honda responded

Mr. Justamechanic- I’m very sorry and hate to think we weren’t able to earn your business based on price. We price our vehicles aggressively online to drive in traffic and depending on the vehicle, do negotiate to earn one’s business. While we weren’t able to come to an agreement this time around, I’m hoping you’ll give us a second chance in the future. We wish you the best with your new vehicle. Respectfully Luis B. Esparza Chapman Honda Sales Manager luisesparza@chapmantucson.com

January 13, 2021

I had the pleasure working with Roman Todorovich and he was the best to work with! Roman and the Chapman Honda Team made my buying experience so easy and comfortable throughout the whole process and love m More

by Dmar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roman Todorovich
Jan 18, 2021 -

Chapman Honda responded

Thanks for leaving us such a wonderful review. We are glad that you loved our services, our dedicated staff will be pleased to learn of your high praise. We look forward to delivering the same experience on your next visit. - Your Friends at Chapman Hyundai Scottsdale

October 24, 2020

Terrible Customer Service from the Service Department!! Have a recall and made an appointment. Go in and am told 1 1/2 hours later that they do not have the part?? They called and left a message...after ha More

by IndyCar
Customer Service
Recommend Dealer
No
Employees Worked With
Service - Matt was the "advisor"
August 24, 2020

I don’t see how she received negative reviews? We told her we were not buying that day and we were just looking and wanted to compare a test drive of a vehicle with another truck. She gave us keys, pulled More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janette Velasco
Oct 02, 2020 -

Chapman Honda responded

We greatly appreciate you taking the time to leave a positive review. We are always here to better serve you. Wishing you happy and safe miles. - Your Friends at Chapman Honda

July 17, 2020

ServiceDepartment I have purchased 4 cars from Chapman in the last 10 years. I have worked with one service advisor, whom I have known for 25 years. I took my car to Ch More

by lopezroxanna39
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott service manager for Chapman Tucson/ Angel G.
Jul 20, 2020 -

Chapman Honda responded

Thank you for taking the time to express your frustrations you experienced with us, I am glad that we could come to an agreement with getting your vehicle repaired for you. We value each and every customer that comes into Chapman Honda. If you ever need anything from us my direct line is 520-512-5862 Scott Haddock Honda Service Manager 520-512-5862

Jul 20, 2020 -

lopezroxanna39 responded

Thank you for honoring Chapman’s integrity. I am so pleased we came to an understanding! Thank you Scott and the administration team at. Chapman!

June 11, 2020

Adam Kugelman is the best!!! I love my new ride and got a great deal, highly recommend buying from him at Chapman! Quick and simple financing, got me in my new ride with everything I wanted! More

by Robert
Recommend Dealer
Yes
Employees Worked With
Adam Kugelman, Chapman Auto Marketing, Ashur Davoudikia, Anika Laguna, Ashley Gonzalez, Isaac De La Torre, Alejandro Murillo, Joseph Felix, Spencer Turpin, Julian Armenta, Janette Velasco
Jun 11, 2020 -

Chapman Honda responded

Thank you for your review of our dealership! We greatly appreciate your business and we are happy to hear your positive feedback! - Your Friends at Chapman Honda

June 10, 2020

DEFINING SERVICE-Extraordinary Assistance During Tough Times I HIGHLY RECOMMEND Chapman Honda of Tucson. From start to finish, our experience with the Chapman Honda Service Department was spectacular. I will nev More

by Dr. M.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale, Rachel, and Parker in the Service Department
Jun 11, 2020 -

Chapman Honda responded

Thanks for leaving us such a wonderful review. We are glad that you and your family loved our services, our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Next time you or your friends want to visit us, please give us a call in advance and we will provide you with the best possible deals and options that you will not find online. Thank you, once again, for your kind words. - Your Friends at Chapman Honda

June 10, 2020

Customer service, management team has a poor way of communicating to its customers after calling with several attempts. I've left voice messages and nobody has yet to return any of my calls. I purchase More

by Brian French
Recommend Dealer
No
Employees Worked With
Chapman Auto Marketing, Ashur Davoudikia
Jul 02, 2020 -

Chapman Honda responded

Mr. French, Thank you for taking my call; I’m happy we were able to address all your concerns. Per our conversation, if you happen to need anything in the future you have my direct number. Thank You again Luis B. Esparza Chapman Honda Sales Manager

May 31, 2020

low oil indicator required instant service and oil change Called Dale and he worked me in on a busy Friday afternoon when the oil level indicator showed 15% low and car was needed and was concerned about driv More

by golfer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale in service dept
Jun 01, 2020 -

Chapman Honda responded

Thanks for leaving us such a wonderful review. We are glad that you loved our services, our dedicated staff will be pleased to learn of your high praise. We look forward to delivering the same experience on your next visit. - Your Friends at Chapman Honda

...
7
...