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Chapman Honda

Tucson, AZ

4.1
500 Reviews

4426 E 22nd St

Tucson, AZ

85711

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500 Reviews of Chapman Honda

July 03, 2021

If I could give a zero, I would. Terrible experience from the finance guy. He hid costs and when I questioned them, he told me several different stories to what I was paying for. I still to this day do not k More

by me
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Emilio Guevara sr
Oct 14, 2021 -

Chapman Honda responded

Me, I’m terribly sorry for the bad experience with the finance dept., it’s never our intent to confuse or frustrate anyone. It seems we failed to properly explain everything on your contract. At your convenience please give me a call and we can set up a time where we can have everything explained thoroughly. Again, I am terribly sorry. Respectfully Luis B. Esparza Chapman Honda Sales Manager LuisEsparza@ChapmanTucson.com Direct Line: 520-202-5741

May 22, 2021

This dealership, Chapman Honda, is THE cleanest, friendliest, and most cheerful place to have my car serviced while I waited. Dale Schulzkump was particularly friendly, concise in his explanations, More

by sallie light
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Schulzkump
May 24, 2021 -

Chapman Honda responded

Thank you for taking the time to provide us with a positive review of your experience. We are pleased to hear that our team made your experience pleasant and we look forward to seeing you again soon! Wishing you happy and safe miles. - Your Friends at Chapman Honda

May 18, 2021

This was the most awesome experience in our 18 years of car buying. Jozette and Mo/finance made it so smooth. Highly Recommended Thank You ! More

by GHMH1313
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jozette Paredes / Mohammed Hindash, Ashur Davoudikia
May 20, 2021 -

Chapman Honda responded

Thank you for your review! We are happy to see that you had a good experience. It is always our goal to give all of our clients the best experience possible and ensure that all of your vehicle needs are met. - Your Friends at Chapman Honda

May 15, 2021

Sold me a lemon.....granted its a used car but their inspection either wasn't done on it or their people don't know what their doing, now I'm upside down in it and stuck with this POC!!! Don't trust the More

by yankeez4life
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not shown
May 08, 2021

Been going to Chapman for over 20 years. Dale Schulzkump is the best service advisor we've ever worked with. Dale is professional, friendly, and always willing to help in any way he can. Its been years and More

by Brett T
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dale Schulzkump
May 10, 2021 -

Chapman Honda responded

Thank you for your wonderful review! We are excited that you have been visiting us for the last 20 years and look forward to many more! - Your Friends at Chapman Honda

May 01, 2021

Because I have maintained my cars at Chapman for years, we had our car towed there after an accident. Two months and many excuses later, we still don’t have the car. I was very disappointed with Jose and t More

by Jennifersanderslaw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Mazon
April 13, 2021

I cannot say enough good things about Chapman Honda in Tucson. We have been a customer for 6 years and decided to purchase the car we leased. Our sales rep Lilli did an outstanding job assisting us, she More

by Nancy Nic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lillian Paris, Luis the sales manager, and Adam in Finance
Apr 14, 2021 -

Chapman Honda responded

Thank you for your review! We are as excited as you are about your new purchase! We hope you love your new car! - Your Friends at Chapman Honda

April 05, 2021

John Discorfano made my first time car buying experience, stress free and exciting! This man knows his stuff! He is most gracious! Thank you John! More

by meemers84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Discorfano
Apr 07, 2021 -

Chapman Honda responded

Thank you for your review! We are happy to see that you had a good experience. It is always our goal to give all of our clients the best experience possible and ensure that all of your vehicle needs are met. - Your Friends at Chapman Honda

March 22, 2021

Costa Halabi is Exceptional!! He is knowledgeable, helpful, but most of he cares!!! After doing business at other Honda Locations in different cities, I have never experienced such great service.. Th More

by GOOGLE
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
COSTA HALABI
Mar 23, 2021 -

Chapman Honda responded

Thanks for leaving us such a wonderful review. We are glad that you loved our services, our dedicated staff will be pleased to learn of your high praise. We look forward to delivering the same experience on your next visit. - Your Friends at Chapman Honda

March 21, 2021

I had fast, excellent service this morning due to Mathew McDonald's successful effort to get me out the door in record time. Thank you, Mathew! More

by 2ndHondaCivicguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mathew McDonald
Mar 22, 2021 -

Chapman Honda responded

We appreciate your feedback about your experience. We take pride in serving our customers and hope to see you again soon! - Your Friends at Chapman Honda

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