Chapman Honda

The dealership is always clean and we've found the staff helpful. We would certainly recommend Chapman. helpful. We would certainly recommend Chapman. More

I have been shopping for months to find my grandson a used, reliable vehicle in good condition. A lovely person by the name of Margarita, was my first contact with this Dealership. She was so helpful and used, reliable vehicle in good condition. A lovely person by the name of Margarita, was my first contact with this Dealership. She was so helpful and kind, and got me an appointment with a delightful young man named TYLER FELLNER (Sales and Leasing Professional). We actually had an appointment to see a 2002 Acura MDX, as it was within my price-range. We got to the dealership much sooner than expected (almost 2 hours early). Yet, Tyler sacrificed his lunch time in order to show us the vehicle, take it for a test drive, and ultimately draw up all the sales paperwork. He was very polite, courteous, respectful and patient with us; concomitant with exemplary professionalism. He never complained about missing his lunch for us, and provided us with honest and direct answers to our (many) inquiries. He willingly went back to his manager three times at my request, to attempt to get me a better "out-the-door" price. I was disappointed that management did not go down to the price I had hoped for...but it certainly wasn't a reflection on Tyler, as he gave it his all! I am an older lady, who has been around the proverbial block, so to speak...and I am usually faced with sales people who assume that I will be easily taken advantage of...But Tyler demonstrated respect and integrity at every turn. This young man should be given a raise and/or a promotion! Chapman Honda is both fortunate and blessed to have him representing their company. JoAnne Ellis (and Reese Morehouse) More

Their service department is always a great help when I have needed them. Fast service, great staff, very polite, caring employees. Alexis and to the gentleman who helped with my flat tire...... thank you have needed them. Fast service, great staff, very polite, caring employees. Alexis and to the gentleman who helped with my flat tire...... thank you for taking care of my baby (Yukon) my co-workers bragged on how you take care of your clients. They have had aweful experiences with dealerships in town. I'm happy to say I've had no issues at all with Chapman Honda on 22nd Street😁 More

I bought a car from Chapman about 6 months ago and everything was great until AFTER I purchased it. There was minor front end damage, that somehow I totally overlooked. Even the salesman after I bough everything was great until AFTER I purchased it. There was minor front end damage, that somehow I totally overlooked. Even the salesman after I bought it said, "Oh yeah...I saw that too when we firsts looked at it"...he never mentioned it until after the purchase. I was like, "Wait...you saw this and didn't bring it up BEFORE we bought it?" Then when I asked if if they could repair it, they said I would need an entire new front end bumper and they would not be able to pay for it. I felt had. Completely blew my entire experience. In fact, my gf just bought a brand new car...not from Chapman....we ended going to another dealership after that experience. Really bummed me out. It was obviously in a fender bender and nothing was ever said about it. There zero attempt to rectify and easy repairs. I even got a second opinion after their "angry at the world" service manager said there is nothing they could do for us unless we wanted to purchase a whole new front bumper. lol. Ok, Slim. Thank you for nothing. I really like the car....but because of that experience...every time I drive it, it's the experience I think about...and that bums me out. More

A very nice dealership professional and friendly our service representative Josh was outstanding in his professionalism and. was very personable. service representative Josh was outstanding in his professionalism and. was very personable. More

My first time with Chapman Honda Service center and I’m very pleased with my experience. The team was friendly, professional and efficient. I’m very happy with the service! very pleased with my experience. The team was friendly, professional and efficient. I’m very happy with the service! More

I recently moved to Arizona from Oregon where I had a 20-year relationship with my Honda dealer. I was concerned that I would not be able to find the same level of service here. As it turns out, I had 20-year relationship with my Honda dealer. I was concerned that I would not be able to find the same level of service here. As it turns out, I had a wonderful experience at Chapman Honda. Friendly,knowledgeable and efficient staff; diligence in finding and fixing issues; and a comforable environment in which to wait for service to be completed. I'm so happy to have found my new Honda dealer. More

For the last 3 years, I have had all my service done at Chapman. My service writer has always been Angel Gameros, and I could not have been happier with him. He has always been courteous, professional a Chapman. My service writer has always been Angel Gameros, and I could not have been happier with him. He has always been courteous, professional and knowledgeable. He is a credit to Chapman Honda. A.J. More

One Star is still too High, When I got there I was looking for a used car. The sales team was excited to get me in the seat but there was no motive to make anything work. I asked them to submit to a s looking for a used car. The sales team was excited to get me in the seat but there was no motive to make anything work. I asked them to submit to a specific lender that pre-approved me and that did not happen. Went to the dealership next door that is related to them and left with two cars because they took the time to explain options and make something work for us. I would never suggest Chapman Honda sales team. There was not motivation to help me and my family get our vehicle goal accomplished. They did not have any motivation to take care of us or make things work. More