Chapman Honda

The service team is professional, friendly, and responsive as soon as I arrived. The service I requested was carried out in a timely fashion with notices on status of the service. The waiting area responsive as soon as I arrived. The service I requested was carried out in a timely fashion with notices on status of the service. The waiting area was clean and comfortable with convenient power outlets to keep my laptop working while I waited. I plan to return for future service. More

I had an amazing experience buying my first car at Chapman Honda, Tucson. The entire process was extremely smooth and enjoyable due to Mr. Carlos Lopez who was extremely polite, patient and helpful at Chapman Honda, Tucson. The entire process was extremely smooth and enjoyable due to Mr. Carlos Lopez who was extremely polite, patient and helpful at every step. He went above and beyond to help me get the exact car that I wanted (which is really difficult at these times when there is several months of wait time on new cars). I am glad I chose Chapman Honda and would highly recommend to others. More

We live in Seattle Wa and was looking to purchase a Honda in Tucson for our vacation home. Their website is very professional and they had great reviews so we called and completed 90% of the process before e in Tucson for our vacation home. Their website is very professional and they had great reviews so we called and completed 90% of the process before ever arriving at the dealership. Very professional and flexible given we were remote for most of transaction. We purchased a certified pre-owned and they provided inspection reports and we haven’t had any issues at all. More

Listed price of Subaru Impreza was $14,500. Inspected the vehicle and test drove 12/22/22 while salesperson calculated out the door price. It was a real nice car. Upon returning from test drive Inspected the vehicle and test drove 12/22/22 while salesperson calculated out the door price. It was a real nice car. Upon returning from test drive, out the door price included customary tax, title, etc but also over $1500 in "dealer fees", taking the price to over $18,000. Ostensibly these fees were for vehicle tracking system, nitrogen and a flasher in brake lights. Didn't want these items nor associated fees. Was told they couldn't be removed or discounted. Walked away. If mandatory, non negotiable fees are a requirement of sale these need to be either disclosed in advance or included in sales price according to Uniform Commercial Code. Otherwise this amounts to a bait and switch. We made a 180 mile round trip in good faith for a fairly priced vehicle to view this vehicle which cost meaningful dollars and are aggrieved. More

Chapman Honda was absolutely great from appointment setting through the exit. I highly recommend Jeff Dewald he is the best service writer I have ever met. Go see Jeff at Chapman Honda you will be gl setting through the exit. I highly recommend Jeff Dewald he is the best service writer I have ever met. Go see Jeff at Chapman Honda you will be glad you did. More

First time leasing a car and Kendra Baugh made it very simple and painless. She explained everything clearly, showed me all the options, and didn't push anything. Will definitely come here for any mainten simple and painless. She explained everything clearly, showed me all the options, and didn't push anything. Will definitely come here for any maintenance and future cars. More

Their service is unmatched! I might not like what I hear but they go out of their way to take care of me and assure I get what is needed. Well worth the hour drive for me! I might not like what I hear but they go out of their way to take care of me and assure I get what is needed. Well worth the hour drive for me! More

Typical outdated style of game playing and greed. Demonstrated Incompetence and dishonesty. Would have given zero if possible. This is the kind of place one would leave a penny as tip to make sure th Demonstrated Incompetence and dishonesty. Would have given zero if possible. This is the kind of place one would leave a penny as tip to make sure the server and management knew you did not “ forget” to tip. Don’t waste you time and goodness here. More

Had a brake rotor change in February 2022. August 17 they tell me I need new rotors right away. Then I pointed out to them that I got these rotors 6 months ago and the service manager, Brandon August 17 they tell me I need new rotors right away. Then I pointed out to them that I got these rotors 6 months ago and the service manager, Brandon Sauber, tries to convince me that is the driving of the vehicle . I told him I have been driving this vehicle the same for the last 3 years and nothing has changed so how come the prior rotors last over 3 years, like most brake shops say it should, and these just 6 months? He smirked and asked me to answer it. What kind of service is that and I feel they never replaced the rotors and put my family in danger. More

They tried to sell me service I had paid for 7,500 miles before, either it wasn’t done or the second visit was a scam. Went to an independent shop for my next oil change and the air filter was filthy, Chapm before, either it wasn’t done or the second visit was a scam. Went to an independent shop for my next oil change and the air filter was filthy, Chapman Honda told me it was fine 7,500 miles ago. An air filter doesn’t look like that after 7,500 miles of highway driving. Stay away from Chapman Honda. More