Chapman Honda
Tucson, AZ
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503 Reviews of Chapman Honda
Angel did an excellent job explaining things to me both before work was done and after the work was completed. The work was done on time and in a professional manner. The customer waiting room is excellent before work was done and after the work was completed. The work was done on time and in a professional manner. The customer waiting room is excellent and very user friendly. Chapman Honda is a well run organization. More
I have never had a problem with this dealership. I am a repeat customer. Folks are always very thorough. -- I have never had a problem with this dealership. I am a repeat customer. Folks are always ve repeat customer. Folks are always very thorough. -- I have never had a problem with this dealership. I am a repeat customer. Folks are always very thorough. -- I have never had a problem with this dealership. I am a repeat customer. Folks are always very thorough. -- More
I have been using this repair service since I bought my 2002 Honda. I have had routine serivce, oil changes, bought tires, timing belts, lots of rouitne mainenance and had auto body work done after an acc 2002 Honda. I have had routine serivce, oil changes, bought tires, timing belts, lots of rouitne mainenance and had auto body work done after an accident in 2005. I have always had wonderful service and reasonable advise from all the service advisors-- 3-4 visits per year x 9 years-- I have met them all. Thank you. More
I've been coming to Chapman (Beaudry before that) for years and the only major change in the grate service is the courtesy car wash. This is one thing that set Chapman above Dobbs. Well that and the ti years and the only major change in the grate service is the courtesy car wash. This is one thing that set Chapman above Dobbs. Well that and the timely and more friendly customer service. Keep up the great work. More
The car went in for an oil change but with one of the cylinders occasionally missing. They quickly identified the problem as water surrounding the spark plug wires, corrected this, and charged me only f cylinders occasionally missing. They quickly identified the problem as water surrounding the spark plug wires, corrected this, and charged me only for the original service. This dealership has consistently gone above and beyond what they were required to do, and has kept us as happy customers. More
For my oil change I had to have somoene reset my oil indicator when I was getting ready to leave. Even though I was quoted 1 price when I called about an appointment, I was going to be charged a differ indicator when I was getting ready to leave. Even though I was quoted 1 price when I called about an appointment, I was going to be charged a different price had I not relaized it when I was getting ready to pay. More
Dale was very courteous, and the oil service was done very quickly. The waiting area was clean and comfortable. The rest room was also very clean. Hot coffee, TV and newspaper were provided. The cost very quickly. The waiting area was clean and comfortable. The rest room was also very clean. Hot coffee, TV and newspaper were provided. The cost of the oil change was reasonable. The cashier was also very helpful. More
I am very glad that Carl is back! He has been extremely attentive and has helped me with all of our service needs since we purchase our Honda Pilot. He goes beyond what I would expect to make sure that I attentive and has helped me with all of our service needs since we purchase our Honda Pilot. He goes beyond what I would expect to make sure that I am satisfied with the service and has answered all of my questions. More
Service department is always very attentive and helpful. Angel and Chris are the best in customer service. I also like the coffee and popcorn. Very clean atmosphere. Honda makes affordable, reliable and saf Angel and Chris are the best in customer service. I also like the coffee and popcorn. Very clean atmosphere. Honda makes affordable, reliable and safe vehicles. Free car washes are always great. More
The service on my Honda Odyssey was completed accurately and in a timely fashion. In addition, my service representative helped me find the coupon that gave me the "most bang for my buck". The waiting are and in a timely fashion. In addition, my service representative helped me find the coupon that gave me the "most bang for my buck". The waiting area was also nice and allowed me to work while my car was being worked on. More