Chapman Honda

The service was done as scheduled and on time. The service dept. is very friendly and prompt. Never a problem with the service dept.I have bought two vehicles at Chapman and have been very pleased wit service dept. is very friendly and prompt. Never a problem with the service dept.I have bought two vehicles at Chapman and have been very pleased with not only the service aspect but with the salesmen and new car staff. Rudy Turner More

The costumer service department has taken care of me for the past ten years. Mr. Polanski has a good group of men working for him. I deal with Dale and Carl specifical because they have always taken care of the past ten years. Mr. Polanski has a good group of men working for him. I deal with Dale and Carl specifical because they have always taken care of me and definetly my family when I am away. Great Job Guys! More

I think the cost for the window repair was a little pricey and feel like I could have gotten a better deal if I had taken it somewhere else. I did spend $400+ and you had my car from Sat to Mon aftern pricey and feel like I could have gotten a better deal if I had taken it somewhere else. I did spend $400+ and you had my car from Sat to Mon afternoon (it was my choice to leave it that long), a free car wash would have been a nice touch. Otherwise, the service was good. More

Dale was most helpful. I made an appointment the day before to bring my wife's car in first thing the next morning. Dale attended to me right away on both occasions. He telephoned me in a timely manner before to bring my wife's car in first thing the next morning. Dale attended to me right away on both occasions. He telephoned me in a timely manner to inform me of the bad power steering pump and told me it would be replaced under warranty. He then proceeded to have the damaged window tinting addressed. The vehicle was ready when promised and the work was performed to our satisfaction. More

I have worked with Carl for many years and am continually impressed with him. He knows me by name and shows me that I am a valued customer of his. He goes out of his way to make sure the work done on my ca impressed with him. He knows me by name and shows me that I am a valued customer of his. He goes out of his way to make sure the work done on my car is done perfectly and that I understand all that was completed. Before handing the car back to me, Carl goes out to it to make sure it is in good condition (ie. all the paper is off the floor and dash board.) I go to Honda to get my car serviced because I believe they do good work; however, I absolutely stay at Honda because of the care and service given to me by Carl Arrington. I brag about him to all my friends, and they wish they had Hondas so they could get their car serviced through Carl. He is a gem! Thank you, Kim Suba More

I drove in for the "Quick" service for an oil change. I will be driving to California next week for a Christmas trip. Since my oil indicator stated that I was at the 20% level, I decided to get it done b will be driving to California next week for a Christmas trip. Since my oil indicator stated that I was at the 20% level, I decided to get it done before I left. I was greeted by Rene at the service entrance, and after giving my information, I went to the service waiting area. Within 30 min. or so, Rene had my car ready, and explained everything that was done on this visit, and things that I needed to have done at the next visit to keep my car in optimum condition. The check out service was fast, easy, and very cordial, too. Thank you for having this quick service, so that last minute oil changes can be done without having to call in and wait for an appointment time. We feel it is best to have service done at the dealership, and with this service being offered now at the dealership, we no longer use any of the "quick" service oil change franchises. More

Everything was done easily with no typical dealer bs. I had to drive from Phoenix to come to Tucson to buy a car since the dealers up here all want to play games. I have bought 2 cars now at Chapman, both had to drive from Phoenix to come to Tucson to buy a car since the dealers up here all want to play games. I have bought 2 cars now at Chapman, both great deals and both no hassle. Keep up the good work. No false promises made my day. More

The service department is efficient. The facilities are very clean and comfortable if you need to wait. I have used the car service to area merchants to shop when I've had a long appointment. They are alwa very clean and comfortable if you need to wait. I have used the car service to area merchants to shop when I've had a long appointment. They are always on time and done when or before they have informed me. There are no surprizes with price. In fact, Angel in the service department reviewed with me the services and how much they are the next time I am due for an oil change. He is honest and direct. I won't go to anyone else. More

Continuing consistant great service. Car was finished earlier that estimated. Loaner car really really helped make the day productive. Customer waiting areas is great with numerous TV. I believe that t earlier that estimated. Loaner car really really helped make the day productive. Customer waiting areas is great with numerous TV. I believe that the dealership has improved with the arrival of Chapman. More

I have always had excellent customer service at this dealership. The staff is always friendly and knowledgeable.Prices are quoted accurately, and the work for the most part is done on time. The waiting dealership. The staff is always friendly and knowledgeable.Prices are quoted accurately, and the work for the most part is done on time. The waiting room is comfortable. Your shuttle service reliable. More