Chapman Honda

Excellent overall experience. Just had an oil and filter change, battery replacement, and inspection. I asked for a tire rotation, but the staff said my tires were evenly worn, so no need for the rotation. change, battery replacement, and inspection. I asked for a tire rotation, but the staff said my tires were evenly worn, so no need for the rotation. I appreciate that kind of honesty. Very nice waiting room as well, though the WiFi is a bit slow; could use an upgrade. More

Renee was great - I didn't even remember I had bought an extended warranty but he found it in your system - did one fix I didn't even know it needed, fixed a recall item - all free and my Odyssey has never extended warranty but he found it in your system - did one fix I didn't even know it needed, fixed a recall item - all free and my Odyssey has never run better. Thank you Rene and Chapman Honda! More

I didn't know that Carl Arrington was back in the Honda service department. I found him very helpful in the past. He let me know about future service required and discussed the options of when I needed to service department. I found him very helpful in the past. He let me know about future service required and discussed the options of when I needed to have it performed. He also answered my questions about a problem I was having with my oil. More

Chapman Honda has the best service department in Tucson. I have always had great service and everyone goes out of their way to ensure I know what is going on with my car and what is needed to fix it - I nev I have always had great service and everyone goes out of their way to ensure I know what is going on with my car and what is needed to fix it - I never feel any pressure to "do" something just so someone gets a commission. Chris is always a pleasure to work with and remembers me and what has been going on with the car maintenance each time I come in. Dave is also great and makes riding the shuttle enjoyable and easy. We are now a Honda family because of the great service we get at Chapman! More

I have been quite satisfied with my service and Chris has been very polite on each of my service visits. I would highly recommend this dealership to everyone with a Honda. I marked the price as good only bec been very polite on each of my service visits. I would highly recommend this dealership to everyone with a Honda. I marked the price as good only because I don't know what other Honda dealerships would charge me for the same services. Over all I am very satisfied and I love my 2006 Honda Accord. I am NOT in the market for a new Honda so the phone calls can be discontinued that are wanting me to trade my car in. Thank you so much for the great service that I have been provided!! Kind Regards, Anela K. Williams :) More

The service was done as scheduled and on time. The service dept. is very friendly and prompt. Never a problem with the service dept.I have bought two vehicles at Chapman and have been very pleased wit service dept. is very friendly and prompt. Never a problem with the service dept.I have bought two vehicles at Chapman and have been very pleased with not only the service aspect but with the salesmen and new car staff. Rudy Turner More

The costumer service department has taken care of me for the past ten years. Mr. Polanski has a good group of men working for him. I deal with Dale and Carl specifical because they have always taken care of the past ten years. Mr. Polanski has a good group of men working for him. I deal with Dale and Carl specifical because they have always taken care of me and definetly my family when I am away. Great Job Guys! More

I think the cost for the window repair was a little pricey and feel like I could have gotten a better deal if I had taken it somewhere else. I did spend $400+ and you had my car from Sat to Mon aftern pricey and feel like I could have gotten a better deal if I had taken it somewhere else. I did spend $400+ and you had my car from Sat to Mon afternoon (it was my choice to leave it that long), a free car wash would have been a nice touch. Otherwise, the service was good. More

Dale was most helpful. I made an appointment the day before to bring my wife's car in first thing the next morning. Dale attended to me right away on both occasions. He telephoned me in a timely manner before to bring my wife's car in first thing the next morning. Dale attended to me right away on both occasions. He telephoned me in a timely manner to inform me of the bad power steering pump and told me it would be replaced under warranty. He then proceeded to have the damaged window tinting addressed. The vehicle was ready when promised and the work was performed to our satisfaction. More

I have worked with Carl for many years and am continually impressed with him. He knows me by name and shows me that I am a valued customer of his. He goes out of his way to make sure the work done on my ca impressed with him. He knows me by name and shows me that I am a valued customer of his. He goes out of his way to make sure the work done on my car is done perfectly and that I understand all that was completed. Before handing the car back to me, Carl goes out to it to make sure it is in good condition (ie. all the paper is off the floor and dash board.) I go to Honda to get my car serviced because I believe they do good work; however, I absolutely stay at Honda because of the care and service given to me by Carl Arrington. I brag about him to all my friends, and they wish they had Hondas so they could get their car serviced through Carl. He is a gem! Thank you, Kim Suba More