Chapman Honda

I didn't have to wait long for Angel to see what I needed for my service. After a prior maintenance check-up in November 2010, My 100 month battery was rated as needing replacement. I got a new 100 month bat for my service. After a prior maintenance check-up in November 2010, My 100 month battery was rated as needing replacement. I got a new 100 month battery based on the pro-rate for a 100 month battery that goes bad before the end of the warranty. Was out of there in about an hour, even though it was busy. More

Although I'm on my third service advisor at Chapman Honda, I've received the most excellent service I could ask for. The advisors are extremely pleasant and quick to respond as I pull up in the servic Honda, I've received the most excellent service I could ask for. The advisors are extremely pleasant and quick to respond as I pull up in the service lane. Chapman Honda delivers "5-Star" customer service each and every time I visit the service department. More

I take great pride in the cars I own, I also want those servicing on my cars to take the same care when working on them. I found on this visit that I can trust the Chapman Honda Service Department to servi servicing on my cars to take the same care when working on them. I found on this visit that I can trust the Chapman Honda Service Department to service my cars and treat them with the same care as I do. Thank you. More

Chris was very friendly and helpful in finding out answers to my problem. He came into the parts Dept. looking for me reguarding questions I had when he could have called me on the speaker and had me answers to my problem. He came into the parts Dept. looking for me reguarding questions I had when he could have called me on the speaker and had me return to the service dept. Little things like that can and does make a difference when returning to purchase another new car in the future. I would also like to compliment Maria, your finance manager, who was very helpful in a money matter which had to be corrected. More

Angel is very honest and makes sure he recommends service that is needed only to keep my Odyssey purring like a kitten. I do not feel that I am being nickel and dimed for the benefit of the dealership. that is needed only to keep my Odyssey purring like a kitten. I do not feel that I am being nickel and dimed for the benefit of the dealership. I really like the Express Service so that I can come in without an appointment and wait for the car. The waiting time is always very reasonable and your customer service area is great. More

Ross Howard was extremely helpful and efficient. I appreciated his attention to detail and service. He stayed in touch with me during the entire purchasing process to make certain I understood what wa appreciated his attention to detail and service. He stayed in touch with me during the entire purchasing process to make certain I understood what was happening and when. It was the smoothest new care purchase I have ever had. Mort More

Our Honda Accord could not start, thus, we had to tow it to Chapman Honda Tucson, at the 22nd street. We thought we have to pay for$300+ to replace the starter, and I actually told the service rep to do it. to Chapman Honda Tucson, at the 22nd street. We thought we have to pay for$300+ to replace the starter, and I actually told the service rep to do it. The Chapman Honda is honest, they found out it was the battery issue (note: the battery is only less than one year old). thus, the total cost was under $50, and we got our car fixed timely. Chapman Honda has good service quality and wonderful service adviser. More

Chris Graves is great , he is very helpful.I had 75000.00 mile service last weekend. Normally on Saturday, no shuttle service is provided, but he arranged ride for me. When the service was completed ,he call mile service last weekend. Normally on Saturday, no shuttle service is provided, but he arranged ride for me. When the service was completed ,he called right away. He also explained price and work done clearly. More

I have been coming to Chapman Honda for 10 years. The service has been exceptional each and every time without fail. I have worked with Carl quite a bit and I cannot say enough good things about him. He service has been exceptional each and every time without fail. I have worked with Carl quite a bit and I cannot say enough good things about him. He always goes the extra mile to make sure you are happy. He is a hustler and gets it done right and on time. Thank You all for being so wonderful. More

Our battery died, fortunately in front of the house of Our battery died, fortunately in front of the house of our niece and she had a jumper cables. We were leaving for California and couldn't possib Our battery died, fortunately in front of the house of our niece and she had a jumper cables. We were leaving for California and couldn't possibly go with this battery problem. We called Angel and he quickly scheduled an appointment and got us in and out in better than the promised time. Thanks to Angel, who was obviously our Guardian Angel of the Day, we left for California as scheduled and no need to worry about the battery. THANK YOU! THANK YOU! THANK YOU! ANGEL. More