Chapman Honda

Ross Howard was extremely helpful and efficient. I appreciated his attention to detail and service. He stayed in touch with me during the entire purchasing process to make certain I understood what wa appreciated his attention to detail and service. He stayed in touch with me during the entire purchasing process to make certain I understood what was happening and when. It was the smoothest new care purchase I have ever had. Mort More

Our Honda Accord could not start, thus, we had to tow it to Chapman Honda Tucson, at the 22nd street. We thought we have to pay for$300+ to replace the starter, and I actually told the service rep to do it. to Chapman Honda Tucson, at the 22nd street. We thought we have to pay for$300+ to replace the starter, and I actually told the service rep to do it. The Chapman Honda is honest, they found out it was the battery issue (note: the battery is only less than one year old). thus, the total cost was under $50, and we got our car fixed timely. Chapman Honda has good service quality and wonderful service adviser. More

Chris Graves is great , he is very helpful.I had 75000.00 mile service last weekend. Normally on Saturday, no shuttle service is provided, but he arranged ride for me. When the service was completed ,he call mile service last weekend. Normally on Saturday, no shuttle service is provided, but he arranged ride for me. When the service was completed ,he called right away. He also explained price and work done clearly. More

I have been coming to Chapman Honda for 10 years. The service has been exceptional each and every time without fail. I have worked with Carl quite a bit and I cannot say enough good things about him. He service has been exceptional each and every time without fail. I have worked with Carl quite a bit and I cannot say enough good things about him. He always goes the extra mile to make sure you are happy. He is a hustler and gets it done right and on time. Thank You all for being so wonderful. More

Our battery died, fortunately in front of the house of Our battery died, fortunately in front of the house of our niece and she had a jumper cables. We were leaving for California and couldn't possib Our battery died, fortunately in front of the house of our niece and she had a jumper cables. We were leaving for California and couldn't possibly go with this battery problem. We called Angel and he quickly scheduled an appointment and got us in and out in better than the promised time. Thanks to Angel, who was obviously our Guardian Angel of the Day, we left for California as scheduled and no need to worry about the battery. THANK YOU! THANK YOU! THANK YOU! ANGEL. More

Very prompt, friendly service! :) I appreciate being able to just pop in during the week, without an appointment. They get me in and out in about an hour. I miss the free car washes, that now cost under $5.. to just pop in during the week, without an appointment. They get me in and out in about an hour. I miss the free car washes, that now cost under $5...but that is understandable considering today's economy. More

Really not Chapmans fault but had to pay out for brake repair which I got back but had to come up with at time of visit. No big deal but Dobbs gave me a couple free car washes when I went to them at firs repair which I got back but had to come up with at time of visit. No big deal but Dobbs gave me a couple free car washes when I went to them at first. I choose Chapman because they are closer and offer shuttle service which Dobbs does not and I live in Rita Ranch. It was just a nice gesture though. Thanks Charlene Weber More

everyone in the service dept at chapman honda has always been very nice to deal with and I am always comfortable with them. they offer extra service but are never pushy about it and because of that I am alw been very nice to deal with and I am always comfortable with them. they offer extra service but are never pushy about it and because of that I am always happy to return when I need work done to my vehicle. They are quick with the work but do an excellent job, and always treat me kindly and with respect. they are unlike most other dealer service departments with their genuine good treatment and honesty with their customers. More

I've found Chapman Honda to be honest, professional, competent. Though I only brought my car in for an oil change this time, the servicemen also answered my question: did I need new tires? They said t competent. Though I only brought my car in for an oil change this time, the servicemen also answered my question: did I need new tires? They said that I still had enough tread---I like Chapman because I can trust them and I am grateful for that. I also like the fact that even though I bring my car in for an oil change, the service people check everything---I feel reassured that I am in a safe car. Thank you, Chapman. Don Benjamin More

The reason why I use the Honda dealership, as my place of repair, is because I want my 2006 Honda to be well cared for so, the Honda dealership seems to be the most logical place to get any repairs done the repair, is because I want my 2006 Honda to be well cared for so, the Honda dealership seems to be the most logical place to get any repairs done the right way. The main reason why I bring my vehicle to Chapman Honda is because of the trust that has been built up in me, originally by Chris, starting in 2006 when I purchased my Honda, brand new, at Chapman. I must tell you that Chris is an excellent assest to the Chapman service department. He has great customer service skills and understands people when giving information about ones vehicle. He can give individuals a general explanation of the problem with the vehicle and if needed can break it down so that one can understand in the way that "they" can understand. At the same time he always keeps a smile on his face and doesnt appear to be bothered at one asking too many questions. Chris is very genuine and knowledgeable about his overall job and his customers and should be rewarded for his amazing professionalism. Thank you for having such an amazing employee such as Chris at Chapman Honda. Y. Abarca More