Chapman Honda
Tucson, AZ
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503 Reviews of Chapman Honda
Rene went out of his way to help us get a broken motor mount repaired. The dealership accepted our goodwill application for the part to be covered even though the warranty had expired 2 or 3 days before. mount repaired. The dealership accepted our goodwill application for the part to be covered even though the warranty had expired 2 or 3 days before. It saved us a lot of money and made us feel happy that we had purchased the car through Chapman. Thanks, Rene! James and Sonja Goldman More
I brought my Insight in for a recall (roof molding). They were very quick about the fix and it seems they did a great job. I found all the staff there to be very professional and friendly. They were very quick about the fix and it seems they did a great job. I found all the staff there to be very professional and friendly. More
Had to bring my new Oddossey for alignment issue..Dale solved the problem immediately the honda service dept has always exceded my expections. This is my 3rd honda from this dealership and I have never be solved the problem immediately the honda service dept has always exceded my expections. This is my 3rd honda from this dealership and I have never been disappointed in hond service..Jerry and his crew are great and I would refer them anytime to someone that owns a honda More
I HAVE DEALT WITH OTHER SERVICE ADVISORS AND FIND I FEEL THE MOST SATISFIED WITH DALE. HE IS ALWAYS PLEASANT, LISTENS WHILE I EXPLAIN WANT I NEED DONE, & OFFERS SUGGESTIONS PERTINENT TO THE SITUATION. I N THE MOST SATISFIED WITH DALE. HE IS ALWAYS PLEASANT, LISTENS WHILE I EXPLAIN WANT I NEED DONE, & OFFERS SUGGESTIONS PERTINENT TO THE SITUATION. I NOW ACCEPT HIS SUGGESTIONS WITHOUT HESITATION. NOT BEING FROM TUCSON IT NICE TO FIND SOMEONE WHO I HAVE CONFIDENCE IN. More
Freindly and effecient service for a warranty item. My 2008 ELEMENT which I purchased on 6/30/2009 was having a problem with the battery. Turns out the battery had a bad cell and needed replaced. The dea 2008 ELEMENT which I purchased on 6/30/2009 was having a problem with the battery. Turns out the battery had a bad cell and needed replaced. The dealership and Chris took care of the issue promptly. More
Dale Schulzkump has been my Service Advisor for 4 Honda's purchased at Chapman Honda & he is the best sevice advisor I've had in my entire life(68 years). He has outstanding knowledge of Honda's technical d purchased at Chapman Honda & he is the best sevice advisor I've had in my entire life(68 years). He has outstanding knowledge of Honda's technical design & is able to communicate this to the customer in a very practical manner. A true professional & is certainly one of the main reasons I purchase from Chapman Honda. More
I was greeted right away. Rene listened and took care of my car without delay. I was extremely pleased with every aspect of the service and felt welcome at Chapman! Thank you! Mary my car without delay. I was extremely pleased with every aspect of the service and felt welcome at Chapman! Thank you! Mary More
Although my husband brought my car in a few weeks ago to have the battery checked and was told it was at 70%, it died and had to be replaced; too bad it was just two months out of warranty. have the battery checked and was told it was at 70%, it died and had to be replaced; too bad it was just two months out of warranty. More
Angel was, as usual, very friendly and accomodating, I got the best price, and I also noted that the other service people were cvery helpful to the people they were dealing with. got the best price, and I also noted that the other service people were cvery helpful to the people they were dealing with. More
Carl Arrington is an excellent service rep, and the Chapman service department is superb. Carl accomodated my schedule, got the work done quickly and well. Also, the place is immaculate and EVERYONE i Chapman service department is superb. Carl accomodated my schedule, got the work done quickly and well. Also, the place is immaculate and EVERYONE in the service department is so friendly and helpful. More